Dr Lam is the best family doctor she really cares about the patients. I agreed with the other comments about the other that the receptionist has something to improve. All my stars go to Dr Lam.
Rude receptionist and hard to communicate via the phone. It is hard to find a family doctor nowadays so I am sticking to this clinic. I would recommend avoiding this place.
It is normal you need to wait an hour even you have appointment. It is known for the rude in reception. Chinese seniors has no choice. Chinese saying "Too many monks, not enough porridges"
Can I give -10 star? The receptionist is so rude and impolite, no respect for the patients at all. I called back for an time change in a polite way, she replied "make up your mind before calling! You are making unnecessary calls! ". But answering calls and taking appointment aren't supposed to be her job?
Arrived at 10: 30am for my appointment of 10: 40am for a dermatologist. It is currently 12: 30 and still haven’t called my name. Receptionnist are super rude and unattentive. Would not recommend.