Très déçue de mon expérience, commande pas prête 16 heures après l’heure promise. La personne m’accueillant m’a mentionné que j’étais à la dernière minute, malgré le fait que j’ai payé l’excédent pour un nettoyage/pressage en express. Manque de respect pour la clientèle … je suis repartie avec un habit en pire état que déposé.
I took my winter coat in for repairs, the rear arm had a hole and I wanted the faux fur trim permanently sewn in. The man quoted me $25 for the hole repair but wasn’t sure how much the fur trim attachment would cost. He told me he’d call with the new total price in a day or two. After 4 days not hearing from him, I went in and he told me it was already sent out and that it’s $25 extra, total $50. I found that unprofessional but I wasn’t about to argue with him. That same day he told me it would be ready in a day or two…. Once again I never received a call! I had to stop by again and check in. Upon inspecting the work I noticed the seamstress did not remove the buttons for the faux trim, she just sew over them! Workmanship definitely wasn’t worth $25. My family has lived in this neighbourhood for over 30 years. I will tell all my neighbours what terrible service I received.