Parc Cité Student Housing

Hello guys, please kindly advise.
Reading the comments, s.th really consumed my mind.the windows really cannot be opened? If that is so, what are the alternatives for ventilating the room and getting rid of odors? The only option is to open the door?

Le service de Ibrahim à l’accueil a vraiment été apprécie
Très belle expérience avec l’administration également
J’habite ici depuis presque 2ans

I would say that the only good thing about this residence is the location, in the center of Montreal.
The management of the residence is chaotic, plus there is almost never anyone at the front desk. The day I arrived I was given a key that didn't work, and I went two days without getting it fixed because there was no residence staff working. Also, I was given a completely dirty room, which had not been cleaned for months, and it took several days to clean it, which on top of that was not even enough.
The kitchens are always completely dirty, making it almost impossible to cook.
In conclusion, I do not recommend this residence. The management and treatment are bad, as well as the cleanliness.

I have been here for a year and my general feeling is positive. Nice room, never had a problem with utilities in the room, even if sometimes I have had lukewarm experiences with neighbours.
The staff is very nice although sometimes disorganised.
You are also promised a working printer for the residents to use in the building, but it never works.
Raphael however has helped me many many times in my requests, and he is always a great help.