PJC Jean Coutu

This is the only pharmacy I go to when I need a refill of my HRT prescription. Compared to the other Jean Coutu's I've visited, the staff are consistently polite, non-judgemental, and even offered to stock extra vials of my medication after there was a shortage (other pharmacies I visited were more dismissive). Worth the trip downtown.

This pharmacy is really ridiculous. The cosmetician was rude to me and her service is horrible. Her name is Marwwa something like that.

Staff worker kept on following me and my 2 friends because she thought we where gonna steal when we weren’t even buying anything? Then all their nail polish dosent have plastic sealing so I assume you can try them since you can open them and there’s like 500 of them but then a young worker with a blue and white striped shirt, brown hair female rudely told me to stop.

10 décembre 2022. Ma fille s'est faite fouiller son sac et entravée à l'intérieur du magasin par l'agent de prévention des pertes. Il ne s'est pas identifié, l'a apostrophée avec mépris, puis l'a forcée à l'accompagner dans les rayons pour lui montrer la marchandise qu'elle a touchée. Ma fille n'a eu droit à aucune excuse. Le tout durant son jour d'anniversaire!
Bravo pour l'expérience clientèle!

I was accused of shoplifting.they confiscated my property, refused to show me the security footage and getting any information about contacting management was just pulling teeth. Even after i was given a businesscard, calling the number was a dead end. I gave my full cooperation and took their concern seriously, and i regret not getting the police involved as this event made me 30 minutes late to work. Come hell or high water, i will be following this up, even if i need to go the legal route over some unopened sponges in the bottom of my makeup bag.

Worst cashier ever! She was ridiculously rude for nothing when we were asking her to cancel one item and she yelled and said she can’t do it because its too much work and she told us to stop joking around when we were doing absolutely nothing! Never going there again because it’s her job to do this and she was mean the whole time.

Je suis abasourdi par la pharmacienne qui m’a « consulté » si on peut dire ça, au Jean Coutu du centre Eaton de Montréal.
Elle n’en avait aucune idée ni recommendation pour une simple rhino-pharyngite.
Je décide de prendre un sirop, ensuite je demande son avis, elle me répond par: « Je ne connais pas celui-ci »
Avec tout le respect que je dois au corps médical, mais l’endroit adéquat pour cette pharmacienne n’est pas un comptoir pharmaceutique mais plutôt une université.
Hyper déçu.

À chaque fois la même chose, personnel de la pharmacie désagréable, hautain et inefficace. Ils arrivent à se surpasser en mettant 20 à 30 minutes à 3 personnes pour accomplir quelque chose qui devrait être fait en 2 minutes.