Quincaillerie Monkland

Avoid. The guy who has worked there for over a decade actually asked me to return to the store tomorrow to process a return for a $19.99 can opener.

Update:
I was willing to let this go but then I had friends tell me they had similar experiences and noted that the guy who “couldn’t process the return” had worked there for 20+ years.

I also saw a detailed 1 star review where gave someone the same line of lies about returns that I received

This seems to be a known pattern with this hardware store.

On me suggère de revenir avec une sacoche parce que les allées sont trop étroites!? Aurait-on proposé la même chose à un homme!? Je suis à vélo! Vous ne dites pas à un homme de revenir avec une sacoche, non. Un simple: « pouvons-nous prendre votre sac à dos derrière le comptoir?  » aurait fait.

The staff are kind, attentive and extremely knowledgeable. The other day I brought in a lamp of mine that was broken and they fixed it right there in under five minutes.

Bons choix de produits variés. Le gérant (ou le propriétaire) est très professionnel et gentil. Il m'a donné de très bons conseils par rapport à mes besoins. Je recommande d'y aller pour y faire ses achats locaux.

Wonderful local store with a surprising amount of selection, the staff are really nice and super helpful, next time you’re thinking of going to one of the big hardware stores come here instead it’s conveniently located and a great shopping experience

Everyone needs a good local hardware shop when the bix stores are overkill. Have repeatedly gotten me out of jams.

Typical NDG small store. Limited inventory, overpriced items, unfriendly staff. This is for when you need an item immediately, you happen to be nearby, and you're just too lazy to go to a real hardware store. Just go in, find your stuff yourself, pay, don't say thank you (they don't care), leave as fast as you came in. While you're looking for your stuff, expect the guy to watch you like a hawk. And no, it's not because he wants to help you.

Rude, unprofessional, and misogynistic staff. Went there with my girlfriend to pick up a pipe for a toilet. The guy who was working at the store refused to sell my girlfriend the pipe and treated her incredibly rudely. He kept saying that it was only for a dishwasher and not a toilet. He only tried talking to me and ignored my girlfriend. He also acted like my girlfriend had no idea what she was talking whenever she spoke to him. He just rudely dismissed anything she said even though she explained to him numerous times why we need this pipe. She had done her research and knew that this was exactly what we needed, but he refused to sell us the pipe just because he thought that he knew better than my girlfriend. We had to walk 40 minutes to another store just to buy the exact same pipe. It has worked perfectly fine for over two years now with no issues. Thanks for wasting our time dude, don't act like you always know better than other people because you clearly don't. Do not shop here.