RBC Royal Bank
7 reviews 1298 Ave Van Horne, Outremont, Quebec +1 514-495-5904 maps.rbcroyalbank.com/locator/searchResults.php suggest an editRBC Banque Royale
RBC Banque Royale
19 March 2021 3:06
I chose this branch chiefly due to its silence which turned out was because of their terrible customer service️
15 March 2020 6:56
Staff is unprofessional and rude! I had the worst meeting ever, all circumstances concidered, with Francis Labonte Kudzman, such a bad rep in front of me. He was rude dismissive and almost impolite.
05 February 2020 9:31
Impossible de parler à quelqu'un, a part l'assistante vocale, qui ne vaut strictement rien. Évitez à tout prix, et allez chez n'importe quelle autre banque!
01 February 2020 3:54
Une tristesse pour les employés, manque d'effectif dans cette banque ce qui fait en sorte que le service est lent, la clientèle est exaspéré de la situation, par chance nous avons quand même un service courtois, la personne en charge de la banque devrait sortir de son Bureau et assisté les employés
17 November 2019 15:19
Impossible d’avoir du service par téléphone. C’est un casse-tête d’avoir accès à une personne pour une question, c’est une voix automatisée qui ne comprend rien. Quelle
Perte de temps!
Perte de temps!
27 February 2019 9:53
Incompetent and rude staff. Inconvenient hours and an hour line up to speak to a teller during the week.
05 June 2018 10:34
Many problems with RBC as a bank as well as this particular branch.
I have various accounts, notably with RBC, CIBC and BMO, for obvious reasons.
A couple of months ago, my card was frauded, I didn't lose it or anything, nor buy anything with it, it was probably cloned or something. And I had to pay in the end 1700$, because the bank accused me of being responsible.
Thankfully, I went to the police, and got my money back, but the bank definitely isn't helpful and doesn't want your money back, but rather more for themselves.
When I went to this branch, not a single client operator seemed to know what they were doing, everytime, a new guy came because the other didn't know how/what to do.
Overall, a very poor experience and poor professionalism as well as help from them, I left them and have much better service with CIBC.
If you want to go with RBC, think twice.
I have various accounts, notably with RBC, CIBC and BMO, for obvious reasons.
A couple of months ago, my card was frauded, I didn't lose it or anything, nor buy anything with it, it was probably cloned or something. And I had to pay in the end 1700$, because the bank accused me of being responsible.
Thankfully, I went to the police, and got my money back, but the bank definitely isn't helpful and doesn't want your money back, but rather more for themselves.
When I went to this branch, not a single client operator seemed to know what they were doing, everytime, a new guy came because the other didn't know how/what to do.
Overall, a very poor experience and poor professionalism as well as help from them, I left them and have much better service with CIBC.
If you want to go with RBC, think twice.