Ritchie Bros. Auctioneers

So I got 2 boxes to pick up. You can do it by hand. 45 minutes in the office and so far 1h in waiting line. That's why I got a time to write this. I'm in line behind big trucks and big cargo van. And all I pick up 2 boxes the size of microwave. Waist of time. All in will take me 6h. People you have to take that in to consideration when you buy small items that you may spend whole day just to pick it up.

Le Personnel et leur patron pire service client avant et après l'achat, fait attention sont pas professionnel.

Trop de stock maquillé.
Juste 3 jours de visite avant l'encan car ils ne veulent pas qu'on voit qu'il maquille le stock avant la vente.

Very slow and taking forever to load one piece despite having only 4 vehicles in the queue. Unbelievable.almost 5 hours for this simple job. Worst site in Canada for not knowing how to handle the loading in efficient way.

Was an excellent auction. Now I would recommended not buying from them. Awful customer service, terrible loading service. I can understand being sort staffed, but the way this auction is running their loading service is completely idiotic. Be prepared to wait a good 5 hours for your item that may take 2 mins to load. Some vehicles have appointments, many do not, and just because you got there first doesn't mean you will pass first.

Mon ami a acheté un camion et les accessoires de climatique étaient brisé et il manquait des pièces

Worst loading service…. They took 7-8 hrs just to load 2 skids. Truckers Avoid this place.