Rouemanie (La)

Après les avoir essayé toutes les boutiques de vélo à Lachine, on est devenu des fidèles de celles-ci. Toujours agréable d'aller voir Stéphane!

Excellent service rapide et le travail est exceptionnel. Mon vélo n’a jamais aussi bien roulé. J’allais chez Rossi depuis au moins 20 ans et La Roumanie est vraiment une coche de plus.

Hautement recommandé, le service est incroyable et les réparations sont très bien faites. Le monsieur est super gentil et donne de précieux trucs/astuces.

We had a fantastic buying experience at this store. My sister and I both bought E-Bikes and while I haven’t ridden the bike yet, I will say that the owner took so much time to explain everything to us and to make sure we felt comfortable with our new bikes. Adjusted everything, oiled the chains, charged the batteries and put on our rear view mirrors. Also made sure to tell us to read the manual as it is very important how to attach battery to charger, and how to look after the battery during winter. Also explained importance of registering as the bikes we bought included free roadside assistance. Cannot say enough about the service we received!

Great initial dialogue, quick answers and followed through with delivery of a hard to find bike ‘Kona Sutra SE’. Overall great consumer experience - thanks Stephane!

I took my old school 10 speed Norco in for some TLC. I had a bad spill last year.and needed a good serviceman. I took it to the right place.not only is the owner passionate and knowledgeable.but just a nice guy.he had it back to me in less then a week.and now I can enjoy the long weekend going on Long rides.highly recommend going here for your service needs and he has great bikes there for sale.thanks so much

Excellent magasin, service professionnel, courtois et très bon choix de vélo et surtout, de la qualité à très bon prix. Je recommande fortement cet endroit. Le propriétaire s'y connaît en vélo. Bravo!

Depuis que j'ai visité cette boutique, je ne roule pas, je flotte,
le propriétaire a eu la sensibilité de me trouver le vélo qui répond
à toutes mes attentes et même plus! Je n'ai pas seulement acheter
un vélo, j'ai adopté toute l'équipe car ils sont de vrais connaisseurs.
Et avec cette confiance, je me sens en sécurité sur la route,
Merci La Rouemanie!

We were looking for bicycles and all big box stores were sold out. The stores that had limited choice available had sales people with no idea what they were selling. They knew nothing about the product except what was written on the price tag. We went to the place we should have gone first.we were greeted by an experienced, knowledgeable and professional sales person that was able to give all necessary information to make the ideal choice.we had great service with a smile and received a great product of which we are extremely happy.if you are looking for a one stop shop.you will get great service and after purchase service on your bicycle.

Très mauvais service! Après une mise à jour de mon vélo à 150$ le dérailleur fait du bruit les freins fonctionnent à moitié la chaîne na jamais été vérifié! On me charge finalement 360$ pour des pneus et un entretien que j'ai du aller le refaire ailleur. Vraiment incompétent endroit à éviter

I own 2 Velec electric bikes and was looking for a tune up before the summer season. I found La Rouemanie on the Internet and left them a phone message. An hour later, I heard back from Stephane Arseneault who explained that because of COVID-19, and social distancing, he was arranging appointments and not accepting walk-in clients. We arranged a meeting for the next day and I met him outside his store in Lachine. He advised me that it could take up to a week to get my bike back. I was pleasantly surprised to hear from him the next day; my bike was ready. I scheduled another appointment for that afternoon. I was very happy with all my dealings with Stephane and next week I have an appointment to bring my wife's electric bike in for her tune up. I highly recommend La Rouemanie for all your biking needs. Great customer service!

Very good service. I bought my bike there last year and now I went for a maintenance service and everything was good! They offer an amazing service.

Propriétaire connait son affraire. Il est patient et a pris le temps de bien expliquer les vélos sans mettre de pression.

I went to Rouemanie with a bike that was in pretty rough shape after my son had a misadventure. They repaired the bike in 2 business days (they had to wait for parts), and came in under the estimated cost. Stephane was friendly, courteous and knowledgeable. I will be back.

Bon accueil! On se sent conseillé. Le propriétaire prend le temps nécessaire pour chacun de ses clients. C'est très apprécié. Et puis le service après vente est rapide et bien fait. Merci!

Two inner tubes changed within 30 mins without taking an appointment. Great personalized service a corner away from the Lachine canal.

I purchase 3 bike in the past stephane always give me super service on maintenance or install
Parts for the bike thanks for the good service!

Je me suis procuré mes patins chez La Rouemanie et j'ai été très bien servie par le propriétaire Stéphane! Bon service et surtout bons conseils pour le choix et l'entretien de mes patins! En plus d'encourager l'achat local, le service est personnalisé!
Un gros merci!

Un excellent service, rapide, professionnel et très agréable! Je vous recommande ce magasin si vous cherchez un bon réparateur de vélos ou souhaitez en acheter un nouveau! Vous aurez tous les conseils avisés nécessaires pour bien guider votre décision.

Bought a E-bike there at a fair price. Has excellent service, they will help answer all your questions and help with servicing bicycles with out any problems!

Excellent service! Je recommande fortement ce magasin. Pour avoir fait affaire avec un autre commerce de vélo à Lachine, c'est clair que La Rouemanie offre un bien meilleur service.

Professional and fast service. Came in to fix a flat tire, had the tube replaced and brakes adjusted in less than 15 minutes. Also has a very nice selection of bicycles for every price range.

J'ai fait plusieurs commerces pour vélo électriques et je peux vous assurer chez La Rouemanie M. Stéphane Arsenault répond à toutes vos questions. Je n'habite pas à Lachine et j'ai acheté quand même, car le service, ça n'a pas de prix.

Personalized service in case you don’t know what to get and good prices, bought two very good quality bikes recommend by the owner himself that were cheaper than the online offers. A wonderful person, quite competent about hot yoga besides bikes. Loved the aura of the place as well. <3

Bon commerce.
Prix raissonnable, service honete.
Aucune ambiguïté.
C'est le deuxieme achat que j'y fait et la prochaine sera la sans aucun doute.
Merci Roumanie

Client for 4 years, and my bike style is bike path/ruff terrain and bike touring with my bike in Europe. Whatever the problem or knowledge needed, they always listened and guided. I have purchased my present bike and hoping to purchase another for mountain biking. Highly suggested and glad it is part of my neighborhood.

Excellent service et Stéphane, le propriétaire, très professionnel et courtois. Mes vélos ont toujours été bien réparés et ce, rapidement.

Je suis client de la Rouemanie depuis 2011. Le propriétaire offre un bon service des vélos à prix raisonnables. Nous y retournerons.

Tremendous store that I'm very happy to have purchased my first new bike from. Extremely knowledgeable store owner who made shopping for a bike a great experience.

Très bon service, connaissance de ses produits et grande variétés de choix tout autant dans les vélos que les pièces. Service mécanique A1 je recommande fortement cet endroit!