Santos

Nous avions reservé une table à 18h30, pour boire un verre et dîner ensuite. Le service s’est fait rapidement, tellement rapidement que mon Cocktail à été débarrassé sans mon accord avant même que je ne le termine. (À 18$ le cocktail j’aimerai pouvoir le terminer). La serveuse m’en a refait un nouveau, ce que j’ai apprécié.
Pour nos tapas. 3 fois on est venu nous demander si c’était terminé alors qu’il restait des choses dedans.
À 21h la serveuse et venue nous encaisser et nous à demander de quitter la table car elle était soit disant réservée ensuite alors qu’il restait de nombreuses tables, et aucune file d’attente pour manger.
On nous as demandé de partir alors qu’encore une fois nos cocktails et notre planche de charcuterie n’étaient pas terminés. Jamais il n’a été mentionné de devoir quitter les lieux à 21h, ni sur la réservations, ni à notre arrivée.

Bref, meme si les tapas sont bons, l’impression d’être pressés vers la sortie tout le long ne donne pas envie de revenir ou de recommander ce bar.
Tres déçue du service pour le prix que l’on paye.

Security are bad and agreesif.specially (indiien with long hair (work Tuesday) place not save and to much expensive.don't trust people there with your cards.have bad night.

We bought 3 bottles for 7 people, sounds reasonable right? Unfortunately they don’t think so and will keep asking you to buy more or lose the table. The place is the size of a small apartment and the music is very bad we left at midnight. There’s many much nicer places in Montreal we’re never going back to that rat hole.

If I could rate 0 I would. Went there with a group of 13, ready to have fun and drink. The doorman tells us we can enter only if we buy a bottle, so we did. We sat down at a table, ordered the bottle at the bar, 30min later as we started drinking our bottle they came to tell us we had to buy another bottle to keep the table as they had a group of 9 outside wanting it. They told us we should've ordered at the table instead and one would've been ok. After a few mins of disagreement they called the doorman to kick us out. So we stood up, finished our bottle and left. The hell is wrong with that place?

The service has dropped low in this place, the bartender woman had this displeasing attitude like if she was doing us a favor just for attending us, I asked a Mojito and she didn't even crushed the meant herb on the glass, terrible cocktail and sour service.
Not coming back

Le serveur nous a demandé de lui donner les chaises pour qu’il puisse débarrasser alors que nous étions en train de manger

Bartenders are scam artists
Tipped $5 on 3 quick drinks which is very standard, then asked for a water and he literally said “No. You only tipped me $5”
I’ve worked in the service industry for a long time and I’ve never seen such an experience. A tip is meant to be given for good service.

This place is supposed to have tapas but all it had was a short menu of tacos. No sangria. We left.

Faut donner de l'argent aux videurs dehors pour entrer. Pas de clim. Fortement déconseillé

Service was great, food was below par, it was overly hot and crowded in there. Not bad place

We were able to get seated for drinks even though we didn't have a reservation on a Thursday night. The vibe was amazing. The drinks were great.

The ambiance is super nice and chill. The food is nice. We had a bad service with the waitress mixing our order not one but two times. Took like 10 mins to have cheese. Last we were told to buy a bottle or to leave because of other people waiting. It's a shame after we bought food and drinks worth 200$.

Nous avions une réservation à 19h. Nous avions demandé la banquette à l'entrée, table que nous n'avons pas eu alors que c'était noté dans la réservation. Nous aurions dut nous déplacer quand elle était dispo, mais personne n'est venu nous voir. Nous avons dépensé plus de 500$ dans la soirée, et à 22h, nous nous sommes fait jeter dehors, alors qu'il y avait plein de tables libres (genre beaucoup, le resto était moitié plein). Aucune considération, aucun respect dans la demande. Alors que nous n'avions pas été avisé, ni à la réservation, ni à notre arrivée. L'ambiance était bonne, j'ai aimé mon début de soirée, mais pour la manière qu'elle a terminé, je dois dire que je ne recommanderai à personne de venir chez vous. Au contraire.

I don't understand the negative reviews. Went last weekend with a girlfriend, the bouncer was incredibly sweet, let me go in and out for a smoke no problem and the waiter even asked if I wanted him to hold my hand to go down the stairs. (I was in heels) just clean up well and you'll have no problem. Their tacos are really good and service is also speedy. 100% recommend.

We were told by one of the supervisors that we are “not welcomed here” because we did not leave a tip after we felt like we received bad service from our waitress. He tried to convince us to leave a tip, he then told my friend that she was living up to the “black person stereotype” and that she was cheap. Extremely rude and disgusting way to treat patrons. Will not be going back and will consider taking further action about the discrimination.

They wouldn't let us in unless we got bottle service and we ended being charged $600. We tried to get the cheapest bottles they had, which the waitress said they were out of and she proceeded to get 2 of the more expensive bottles. Ended up costing us $600 at the end of the night. Not sure if it was worth it.

If you’re looking for your next ladies night, Santos has got your back every Tuesday night! With their 35$ formula you get 2 plates and unlimited drinks all.night.long. (you read that right!)

We ordered the shrimp and pork tacos which were both very good, although we preferred pork! The fries were delicious and crunchy, the cheese platter was diverse and the charcuterie platter was definitely worth it.

As for the dessert, we got a chocolate mousse which was good but not a must-have.

The DJ was GREAT, he was mixing it up real nice and the whole vibe was really fun!

The manager of this place at night was extremely rude and racist. He rejected us without any good reason. I believe it was because we were an ethnic group and he let the people behind us go in without issues. I felt very discrimated against. Horrible experience.

La musique était bonne et le monde agréable! Je le recommande fortement pour les gens qui aiment bouger avec du rythme après la covid

Music 10/10
Well that’s about it. We were a group of 7 they forced us to take set menu worth 60$. Food was sooo bad! Not worth the money

Denied entry specifically because i was wearing a cross body bag, makes no sense. When i complained and asked to speak with the manager the bouncer refused to get them. I was then threatened with a beating if i continued. Definitely do not recommend.

Great lounge, great music, and great traffic. There is one security guard there who is very rude and will take no BS from anyone so be warned lol!

Honestly the worst experience ever. The rudest bouncers I have ever encountered. So demeaning and clearly on a power trip. Not worth the price, not worth the wait, do not go here, there are so many better places in the area.

I was in Montreal over the weekend, there were the euro soccer games showing during my stay in Montreal, I tried going in with 3 other friends to watch the game. My friends were allowed in, but I was denied entry into their establishment, because of the way I was dressed. It’s unbelievable that in today’s age we live in a society that judges you for how you look/dress. Honestly, I would recommend staying away from that bar.

Extremely rude bouncer at the entrance! Refused to let me enter although I showed him my reservation email. Experienced racism after a very long time! Don’t recommend this place if you’re asian.

Really bad service, refused 4 of us due to the fact that one of our friends was wearing a durag at 3 pm daylight. My friend who is losing hair never felt so offended, we try to reason with them, but very condescending.it's 2021.

Very disrespectful, I was with friends and one of them was judged from the clothing he was wearing did not let us in because of "dress code" when we went around 3pm. I found that really ridiculous. Its an ordinary bar nothing special.

Great space and good vibes. Tables in the upper booths however are a bit too big. Hard to get in and out if you're tall like me.

Très bon plats, très bon service mais attendez vous a vous faire mettre de la pression pour acheter des bouteilles ou pour quitter les lieux! Serveuses 9/10, Gérant 1/10

Première expérience et aussi la dernière.

Santos:

You get in. No coat check.
You set and put your coat on the chair.
After some time, you're forced to give up your chair with the option to keep carrying your coat or pay "someone" to take care of it.

Warning:
If you choose to keep your coat and go out for a break of fresh air, expect to be kicked out by force because you have to take this coat off!

Worst service and nonsense ever existed in Montreal.
****************

Santos:

T'y entre. Pas de vestiaire.
Tu mets ton manteau sur la chaise.
Après un certain temps, tu es obligé de renoncer à ta chaise avec l'option de continuer à porter ton manteau ou de payer "quelqu'un" pour en prendre soin.

Attention:
Si tu choisis de garder ton manteau et de sortir prendre l'air, attends à être expulsé de force parce que tu dois enlever le manteau!

C'est le pire service et le non-sens jamais existé à Montréal.

We had a group reservation (20 peopel) thatwas wayyy overpriced (it was 50$/ person). They were serving very small portions on big plates. Although the food was decent and tasted good, it was not worth what we were paying for. We split the plates 4 ways, and it did not suffice. I would have preferred to have a menu. Overall food rating:
food was warm (not hot) : -1
food was overpriced: -1
The taste combinations were good: +1

After the food, we stayed for the clubbing experience and it was not enjoyable at all unless you’re drunk. The place was overpacked, and there was no place to dance, or even move. We left around 1: 30, because they let in too many people.too crowded: -1

This used to be my favorite place. I don’t know who the hell they think they are now. The food is okay but way overpriced for what it is. Do not buy food here it’s a waste of money. The sangrias are horrible. I payed more that 50$ for a picher and I was so disappointed at that price. This is not the biggest problem. The staff is. First, they have a super rude busboy and everytime I’ve been there, it seems like he pushes people out of fun but makes it seem like he’s dancing so he gets away with it. Second, they have a new door man who is a complete jerk. He will not let you in (even if you’re a group of girls) but will let in all of his friends. The way he talks to you is just completely rude. I used to come here all the time but I’ve had a couple of bad experiences lately so I haven’t been there in a while and don’t plan on it. It is sad this place had good potential but the staff is really ruining everything.

Didn't know places could be as packed on a Tuesday. Good music, loud and it's for you if you're looking for a mid week party.

Really nice atmosphere, small menu but what I tried was delicious and well priced - bevette steak and for dessert the waffle with dulce de leche and marshmallows