Moi c’est Daniel. Je suis heureux de finir mon programme avec l’école Oscar. Merci à Joseph et Gobran pour les sorties et merci fortement à madame Ghally vous êtes le meilleur école merci beaucoup
I finished my driving courses last year and I really like my teachers. Some of them were very patient, kind and give good instructions. There were two especially, I sadly do not remember one of them but the other was Joseph. He was very patient during the few courses we had together and he made sure to explains the mistakes I made and the things I needed clarification on very clearly. If anything, I perfected my parking skills thanks to him when I was a complete mess at it and my driving exam was on the next day. (I passed with no error!) However, I give this place a 3 stars (I wanted 3,5 stars but that's not an option here but 4 stars was not representable either) due to some occasions where some teachers (not the same teachers that I just praised) were hard to understand and would often be in a call rather than being an instructor. As a student who paid to be in a ''school, '' I expected my one-on-one time to be.well.be actually one-on-one. Calls were also rarely answered during the hours provided (3 pm - 5 or 6 pm, I can't seem to recall properly) and so I mostly had to go to the driving school to get my appointments done because they never answer any of the voicemail messages.
Another reason for the 3 stars is due to the secretary. On my first year, I was met with a wonderful secretary who was very kind and welcoming. I loved her behavior towards us whenever she spoke with my father or I. (Sadly, I do not remember her name) However, afterwards, there was another person whom I believe her name is Ms. Gally, and she was the rudest person I have ever met. I have met frank people before, which is perfectly fine, but she mocked at us after we spoke of an issue we had regarding my file, and she gave the attitude straight away. We simply asked a question, and she rudely answered us with something similar to ''if you are not happy, I can give you a paper stating the courses you have taken and you can take your remaining classes elsewhere. '' The situation was calmed down after we got in a call with Mr. Oscar, which was actually nice at the time because my mother appreciated his nice behavior as he tried to explain things in a calm and respectful manner.
Honestly, this is a great school if we exclude the problems that happened. Even though the phone call issue was not something I liked very much, I really appreciated the instructors that were actually doing their jobs. I do not want to say that the others were not doing their job, because it is not true. However, it just felt like I was not taken seriously during those times.
I noticed that the negative reviews had comments regarding the identity not being part of the files so I will just say that the name on this account is a pseudonym and not my real name. I hesitated to give a review because of this and the issues that occurred during my time there but I have respects for the person in charge and his request for putting a review on maps after my final driving course. I also want to say that, if it were not for the problems I had during my time, I would rate this place 8,5/10. The part that really downgraded the rating was because of the rude lady. So for anyone reading this, please understand that if not for the rude lady that gave us a terrible experience every time we either call or the few times when we spoke to her face-to-face, even though there are flaws here and there, it is a good driving school, especially for the money. I have heard ridiculous stories from more famous driving schools and they charge much more then this school does.
I hope my review is helpful and that it is taken seriously even though the rating is not 5 stars. Thank you for everything you have done for me.
Très bonne école de conduite. J'ai eu une situation particulière me retardant sur mes cours mais grâce à leur compréhension, j'ai réussi à avoir 4 rdv pratiques rapprochés quelque chose que vous ne trouverez pas ailleurs! Les cours théoriques sont en ligne ce qui est très avantageux. Ragheb est également un très bon moniteur qui fait de supers commentaires constructifs pour améliorer la conduite.
Franchement je vous conseille fortement cette école!
Super école je viens de finir mon cour avec eux et je suis tres satisfaite et les moniteurs sont tres gentils et repondent a nos questions et explique bien merci a toute l'équipe. Marie -France Levesque
Came today after a long flight and was afraid I wouldn’t get any classes but this school provided with everything I needed for a whole month! Very good service and a good driving school overall:)
Très bonne école. Si vous avez des problèmes ils essayent toujours de vous aider. Ils ont réussi à me donner 5 cours pratiques en moins de 15 jours, ce qui est insensé pour d'autres écoles.
Une très bonne école. Je la recommande fortement. J’avais zéro expérience en matière de conduite mais grâce à l’aide des professeurs (Oscar, Josèphe et Ragheb) j’ai pu avoir mon permis probatoire à la SAAQ. Merci bien
I had a good experience there. They managed to find availabilities for me despite my busy schedule. The theory classes are online and in the evening, which makes it easier to attend. Joseph is a great instructor and we finished the theory and practice classes early.
Fuyez et gardez votre argent! Ils ne sont même pas capable d'offrir un service compréhensible en français. J'ai eu des réponses bêtes et ils me demandent de me répéter à de nombreuses reprises, comme si je parlais chinois! Très peu accueillant et très peu de courtoise. Leur horaire est très mal organisé, ils prennent plusieurs personnes en même temps tellement le manque de personnel est présent (ou tout simplement qu'ils ne sont pas capable de gérer une école de conduite aussi!) Bref, beaucoup trop cher au final pour un service de piètre qualité! J'envisage en faire une plainte à la saaq.
Today i finished my last class at Oscar driving school It was great experience All thanks for best trainers Mr. Ragheb and Mr. Ashraf for being so professional and helpful thank you so much
Good driving school, teachers are considerate when you drive. Service by phone is good too, you dont wait long at all before having someone on the line.
I called Oscar because I needed driving lessons asap for my exam! He was kind enough to get me classes with less than 24 hour notice. Joseph who was my teacher was great, friendly and a great teacher! Surely, I passed my exam on the first try!
This driving school offers both english or french courses at a competitive price. Everything is clearly detailed in the theory lessons or the practicing part. The director and staff members are very nice and competant. Best driving school in Brossard!
Cette école de conduite offre des cours en français ou en anglais à un très bon prix. Toutes les leçons sont bien expliquées en détail. Le directeur et le personnel sont très compétents et gentils. Meilleure école de conduite à Brossard!