Smile Creations
1 review 5800 Cavendish Blvd #408, Côte Saint-Luc, Quebec +1 514-489-6801 smilecreations.ca suggest an edit
04 September 2023 8:45
I’m a very dissatisfied customer.
I politely reached out asking about whether they could take some accountability for the issue they caused me by shaving my teeth and consequently I need to pay a lot to have fillings repaired periodically by other dentists and my teeth keep deteriorating more and more because of it. I said I never brought it up because I was scared to to in the past. I didn’t have a lot of self confidence back then and dr steinberg was always somewhat condescending and controlling and overly defensive. I should have known better and never bothered reaching out again to see if he would do something to make it up to me. I should have known better how it would end by taking them up on their offer to come in to see how they could remedy the situation. Immediately he tries to put me in my place for being 10 minutes late then goes right into gaslighting me saying “the problem with your teeth has nothing to do with us” I said “it does because you shaved my teeth after you took off my braces. If you didn’t want to help me remedy this you shouldn’t have told me to come in and expect a solution for my broken filling. I get fillings to make me feel less insecure about the straight edge small square two front teeth you gave me “ he says “we didn’t shave your teeth” I said “ yes you did I experienced it and lived with the consequences of it” he says “I’ll show you your moulds “ I say “good you’ll clearly see the difference” sure enough there was a huge difference which I point out. He says “ there’s no difference” I said “what do u mean can’t you see it? ” He continued to gaslight and lie to me and talk down to me. Then I got upset and called him an old man when I shouldn’t have so he called the cops on me. I asked to just take a picture of my moulds and he wouldn’t let me. He started putting them away to hide the evidence. Then i asked “can I please just take my moulds with me? “ He kept repeating “I’m going to have you arrested. The cops are on the way” and got his employees to gang up on me putting me down “for my behaviour and telling me to sit down in the waiting room” and keeping the box of my moulds out of reach so I called my mom but signal wasn’t working in the office and went outside and she told me just forget about it and we’ll go somewhere else so I left with nothing but distress. Sadly I don’t get to keep a copy of what my teeth looked like before and I’m feeling worse than I did before reaching out. Hidden in the steinberg chamber of secrets. Thanks maps for giving me a voice
I politely reached out asking about whether they could take some accountability for the issue they caused me by shaving my teeth and consequently I need to pay a lot to have fillings repaired periodically by other dentists and my teeth keep deteriorating more and more because of it. I said I never brought it up because I was scared to to in the past. I didn’t have a lot of self confidence back then and dr steinberg was always somewhat condescending and controlling and overly defensive. I should have known better and never bothered reaching out again to see if he would do something to make it up to me. I should have known better how it would end by taking them up on their offer to come in to see how they could remedy the situation. Immediately he tries to put me in my place for being 10 minutes late then goes right into gaslighting me saying “the problem with your teeth has nothing to do with us” I said “it does because you shaved my teeth after you took off my braces. If you didn’t want to help me remedy this you shouldn’t have told me to come in and expect a solution for my broken filling. I get fillings to make me feel less insecure about the straight edge small square two front teeth you gave me “ he says “we didn’t shave your teeth” I said “ yes you did I experienced it and lived with the consequences of it” he says “I’ll show you your moulds “ I say “good you’ll clearly see the difference” sure enough there was a huge difference which I point out. He says “ there’s no difference” I said “what do u mean can’t you see it? ” He continued to gaslight and lie to me and talk down to me. Then I got upset and called him an old man when I shouldn’t have so he called the cops on me. I asked to just take a picture of my moulds and he wouldn’t let me. He started putting them away to hide the evidence. Then i asked “can I please just take my moulds with me? “ He kept repeating “I’m going to have you arrested. The cops are on the way” and got his employees to gang up on me putting me down “for my behaviour and telling me to sit down in the waiting room” and keeping the box of my moulds out of reach so I called my mom but signal wasn’t working in the office and went outside and she told me just forget about it and we’ll go somewhere else so I left with nothing but distress. Sadly I don’t get to keep a copy of what my teeth looked like before and I’m feeling worse than I did before reaching out. Hidden in the steinberg chamber of secrets. Thanks maps for giving me a voice