Alexandre makes you feel at ease right away and listens to your needs. He is very knowledgeable about the products sold, the origins, the materials used and the confection methods. He is also an expert at understanding what you are really looking for and asking the right questions. Exceptional service. I am very happy with my shopping experience at Suit Supply. I would give 7 stars if I could!
Bastien is an excellent expert in his field. My husband got a fantastic suit that he selected, and now it's my son's turn. He is very cheerful, working with him is truly relaxing and efficient. You won't feel stressed or uneasy about body measurements not meeting the standard. You'll be completely confident, and in the end, you'll have a suit that you're satisfied with. Thank you so much.
Great suits, outstanding service. My brother and I basically only had a vague idea of the look/color we wanted. We got to try on a few of their suits, got our measurements taken and then purchased our suit, all in just about an hour. Very satisfied with the advice and assistance of Bastien. Merci beaucoup!
Antoine is friendly, very knowledgeable of his field. He went beyond and above to help me pick the right suit, and the required alterations were done within minutes. I would definitely recommend Suitsupply for the quality of the product and the professional service.
Jacky- was friendly and knowledgeable. I came in for a couple of items and based on his recommendations/knowledge, I left with a few more pieces. He encouraged me to go beyond my normal comfort zone. He was attentive to my wife and we left with a great dinner recommendation. If you’re ever in Montréal and in need of a suit- Jacky is just the person you need to work with!
Very positive experience to find the correct fit. Staff was very professional and concerned about my requests. Devoted and gave the feeling of having all the necessary time.
Excellent first experience shopping at Suitsupply! Maxime provided legendary, personalized service and went above and beyond to help me set up a collection of pieces for my wardrobe. Will gladly come back for future clothing purchases!
Super expérience avec Maxime, j’ai pris un costume croisé en laine/soie/lin juste magnifique et il a vraiment su me conseiller sur les matières, les coupes et il a ajusté le pantalon et la veste avec brio 6 étoiles pour le service! Suitsupply est vraiment une belle marque pour homme, je suis fan depuis longtemps, la qualité, les coupes, les matières, tout est vraiment parfait!
This was my first custom suit and I was very surprised at how easy and smooth the process was. Bastien provided exceptional service with very good taste. I will definitely return for my next purchase.
Pour quelqu'un qui s'y connaît peu, SuitSupply ont un très bon accompagnement. Le parfait équilibre entre écoute, conseils, propositions et création de valeur. Toujours plaisant de visiter!
Jean Simon is my go to! Amazing service. Suitsupply is a great addition to the Montreal men's scene. I drive from Ottawa. The selection is great and service is outstanding. I first was dealing with Anthony. He was attentive and detail oriented. Now I deal with Thomas. Had my first suit with him and the fit was spot on. He drove down to Ottawa for the first fitting. Shirt custom made was a great fit. I had few made to measure shirts over the last year, Suitsupply is a place I will go back for more. Overall, great selection of fabrics, great customer service and prices to suit all budgets. Thank you Anthony and Thomas.
I informed the sales associate that I had a 30 waist. When I tried on the pants, they were snug around the thighs. Upon their recommendation, I tried a size 36. Even though it was significantly larger, I was assured that tailoring would ensure a perfect fit. Regrettably, the alterations did not result in the expected fit. When I revisited the store, another associate mentioned that the pants and jacket were still oversized and further adjustments could cause discomfort. To my dismay, I now have a suit that doesn't fit as I had hoped.
Additionally, I've tried reaching out to customer service without success. While I appreciate the quality of the suit, the service did not match the investment.
Bastien is a meticulous tailor who truly understands his customers' preferences. He handled each of my requests with great kindness and patience, which I really appreciated. I am happy with how everything turned out and I'll certainly be recommending this place to others. Cheers
Terrible customer service and lack of response when being asked to be contacted. After paying over $1000 for a suit I expected much more. Don’t waste you time going here I would not recommend to anybody.