TD Canada Trust Branch and ATM
10 reviews 2828 De Salaberry, Montreal, Quebec +1 514-332-0151 www.td.com/ca/en/personal-banking/branch-locator suggest an edit
16 May 2023 10:34
Waited 20 days for regular statements that some banks give the same day or in 3/5 business days. But unfortunately, some tellers dont follow up clients requests.mentioning that I went 3 times to check up my papers
Customer service supervisor is so rude, she has 0 explication when I asked her about the delay.
Customer service supervisor is so rude, she has 0 explication when I asked her about the delay.
08 March 2023 14:28
I was the only one waiting in line for 20 min. Only one was person was serving. But the rest of them were laughing and talking and only started service when the line was 6 people long.
02 March 2022 21:06
Je suis venu a mon rdv a l’heure exact et on m’a laissé attendre 1h de plus.la pire banque et la pire equipe
20 August 2021 5:05
I have All my accounts in here, business, personal, RRSP, RESP, TFSA, you name it.
Long story short:
- They never answer emails.
- You have to book an appointment for the smallest thing (calls or emails are usually discarded)
- if they say: we'll call you in the next 3 days, forget about it (you're lucky if they call you in the next 3 weeks, either for my business or personal accounts)
the only way to show that I'm dissatisfied with their services is to empty/close all my accounts and move them to the another bank next door (Been a customer with TD almost 10 years now).
Long story short:
- They never answer emails.
- You have to book an appointment for the smallest thing (calls or emails are usually discarded)
- if they say: we'll call you in the next 3 days, forget about it (you're lucky if they call you in the next 3 weeks, either for my business or personal accounts)
the only way to show that I'm dissatisfied with their services is to empty/close all my accounts and move them to the another bank next door (Been a customer with TD almost 10 years now).
29 December 2020 19:36
Very bad service. This branch makes sure to hire the most inexperienced people to spend less on salaries. When their employees make mistakes, they blame the customers instead of taking the blame or even trying to find solutions for the problem. They are not willing to help by all means and will do anything in their possession to increase their profit even if it means losing customers.
26 October 2020 22:09
Que dire du service médiocre de la superviseure Valerie charlevoix et son supérieur.
La qualité de leur service est a désirée. Elle contredit ses propres collègues, ce qui prouve uniquement le manque de communication entre collègues ET entre les succursale TD.
La qualité de son service est a désirer
Le service alogique, déraisonnable reçue par cette superviseure nous fait douter de notre choix d avoir choisie cette banque depuis des année pour Tous nos comptes bancaires
Osman Tarque H.
La qualité de leur service est a désirée. Elle contredit ses propres collègues, ce qui prouve uniquement le manque de communication entre collègues ET entre les succursale TD.
La qualité de son service est a désirer
Le service alogique, déraisonnable reçue par cette superviseure nous fait douter de notre choix d avoir choisie cette banque depuis des année pour Tous nos comptes bancaires
Osman Tarque H.
22 October 2020 21:18
We received a horrible and poor service by this Salaberry supervisor, Valerie Charlevoix.
She has a regrettable customer service, she contradicts her colleagues and it can only confirm the lack of communication between her coworkers and the TD Branch.
Extremely disappointed by her customer service, not acknowledging long time clients.
The poor and insignificant customer Service that she gave, makes me doubt about my choice of banking with TD.
A customer that is extremely upset
She has a regrettable customer service, she contradicts her colleagues and it can only confirm the lack of communication between her coworkers and the TD Branch.
Extremely disappointed by her customer service, not acknowledging long time clients.
The poor and insignificant customer Service that she gave, makes me doubt about my choice of banking with TD.
A customer that is extremely upset
24 April 2020 12:28
I can not make a deposit by ATM machine same happened to me when i came month ago they should fix ATM before putting
12 August 2019 16:28
Always excellent service. Anthony D'Errico really showed what excellence in customer service is!
22 July 2018 9:24
Always receive excellent customer service, I love my bank and the staff. Thank you for your kindness it is very much appreciated.