TD Canada Trust Branch and ATM

One of the worst TD in all Brossard
Their attitude are like an Animal with costumers

I have been using this bank for over 15 years and never had issues until now since last year they change staff like I change my cloths daily which make long delays in lines. Even today I waited more then 1 hour in line and they had only 2 people working and taking for ever and they are not even trained properly. Everyone use to know me at the bank but now I always have to show my ID to do my business transactions. It’s just ridiculous and makes me close my account with them.

The worst banking experience I had in Canada. Nobody is responsive in this branch.

Has become very poor in terms of customer service in recent years. Today I was there trying to deposit a small gift a personal US cheque that was dated early this year 2023. The manager insisted it was post dated to another month because while the writer of the cheque wrote the date as m/d/y, the manager insisted it is d/m/y and was very rude and disrespectful, basically calling me (and by implication the writer of the cheque) stupid without using the word. There is a basic way to treat a customer, and unfortunately the manager really missed it.very disappointed. If you go to this bank use the automated machine, because you are rolling the dice with their customer service.