TD Canada Trust Branch and ATM

Probably the WORST branch. Such a busy branch, and yet the wickets are always empty. But there’s always staff walking around. Just spent 38 minutes for a simple deposit. What ever happened to the business wicket?

Terrible services and keeps getting worse

Apart from always out of service they are very good when they do work.

Never enough employees especially at peak hours. Lines are long & never ending. Service is slow & it’s beyond frustrating. It’s always the same, you would think they would know by now & try to make the process for their customers as quick and efficient as possible.

J'étais avec desjardins avant et JAMAIS j'y retournerais! Excellent service à la banque!

Cahiers seems to be very interested in talking with people while the queue gets longer and longer. But certainly young males keep the cashiers entertained. People that sold perfume are trained to be there, but it would be great if they could tell them something about process engineering. You know, like an army that needs to tame the beast of "6 customers waiting", before it comes to "18 customer waiting". Process engineering first, perfume second, and exchange the phone numbers so you can meet your young male customers in the starbucks just in front.

Wait times are disrespectful to customers. Seniors can’t stand around all day