TELUS

Cem is a real gem. Had a difficult experience with customer service and Cem helped me navigate the situation with patience and a high level of professionalism. Give the guy a raise!

They asked for ID when u want to enter the store, part of “store policy”, cause they want to make sure they give the most horrible service to a verified person. Kept me waiting for their manager for 15 minutes while he was laughing around with another customer. If there was a competition for “worst customer service”, this store is the gold medalist, hands down.congrats.

Today I was at TELUS, in downtown. It’s clean and cozy, but I want to say a big thank you to Maxim who works there, he’s a nice person, he helped quickly resolve all the issues and created a great mood, thank you

Avoid this place, you will save time and money. The service is very bad and not cordial. They are not trying to help their customers, they just want to sell expensive nonsense plans.

Très bon accueil.vendeurs fort sympathiques et compétents, échange agréable dans un magasin confortable.je recommande.merci Max et Anto

Robert is great worker.bought new phone from him.he explained everything i needed to know.went back he helped me again.guys a wiz with phone and tech stuff.he deserves a raise.great place very helpflul

I went there to change my phone because my old one was severely damaged with 10 minutes before the store was supposed to close. When I arrived the store was already closed and I was motioned away from the door. After insisting that they open the door, I was told that they were under staffed and they couldn’t even operate normally. Why is this store even open?

We just had tremendous help from Marc in Montreal, oh goodness.

He was so patient, despite my partner being short tempered. After a long time, we managed. I dont know how Marc managed to keep his cool. But he did. We are grateful Marc.

Personnel compétent, en tout cas le vendeur qui c'est occupé de moi, il a persévéré pour comprendre le problème et le résoudre.

Amazing service. Extremely helpful and kind. I had no voice when I went and they helped me way beyond their obligations. Janick is competent and effective and got over any problems I had. Thank you so much!

I had an excellent service yesterday the staff was professional knowing their product from A to Z.

The staff ignore you when you get tere and when I lined up behind a customer to wait the sales person helping them made a big deal like I was being impatient. The customer service leaves something to be desired

Long waiting.the staff seem confused and not motivated at all. All in all, poor customer service