Tim Hortons

I dont know what has happened at Tim Hortons in general, they all lack customer service and cleanliness, but the one at the train station is really, really bad. During their busiest times they have one person doing the cash and preparation. If you come in the morning, be prepared to wait and wait

This is the worst Tim ever, i know people who were better served while doing jail time, staff is super lukewarm, actually the man handling bakery is more friendly than all of the ladies serving customers combined, also it's super slow, takes at least 15 mins to get a coffee there.i am simply not going back there anymore.

La serveuse a été très impolie avec moi ce 9 mars 2020 a 12h05 Jai pris un wrap puis je lui ai demandé un sac pour l'emporter elle m'a jeté un petit sac, je lui ai demandé un grand elle refuse de me répondre jusqu'à ce que je lui dise je vous parle laaa. Elle me dit normalement on ne donne pas de sac, c'est quel service a la clientèle ca? Je suis très déçue et je n'y remettrai plus jamais les pieds, un endroit ou les gens n'ont pas envie de travailler ni de donner un bon service a la clientèle

Worst customer service ever. I was waiting in one cashier for 10 min. Then to be told it was closed. There was no sign or whatever to indicate. To make it worst they told me to go on the other cashier that didn't had any line when I got there, but when she told me there were 3 people in line and I was going to be the last. This is not the 1st time I have a bad experience here. YOUR STAFF SUCKS! They clearly don't wanna work with clients.

Jamais vu un Tim Hortons aussi lent. Les employés se grouillent pas, les bagels sont durs comme la roche et froid, ils manquent toujours de tout. Pas étonnant les employés ont 30 ans et + et travaillent au Tim, même pas capable de faire cette job la comme du monde, la pire c'est la neg qui est de nuit, esti qu'elle est pas vite

They are often out of stock. Staff not super friendly. Had them complain to a colleague of mine for “buying too much” in a single order and asked him to ridiculously foresee his purchase 1 week ahead of time.

Definitely my favourite hangout corner at night, if ever you are searching for a quiet place alone or to chitchat with a couple of friends.quick service.relatively large space, easy to find free seats.

Unacceptable waiting time, inconsiderate and unpleasant workers. We almost missed our train and our order was messed up. Clearly unprepared for a train station context.

C'est le Tims le plus désorganisé que j'ai eu le regret de visiter. Comme plusieurs personnes l'ont indiqué, c'est d'une lenteur atroce. Les gens sont gentil mais complètement perdu. S'il y a une file d'attente, c'est mieux d'aller au Mcdo juste à côté.

I work near here on weekends and sadly, it's consistently the slowest Timmy's I've ever been to in my entire life. If there are at least 3 people in line, don't even bother waiting - it's going to take ages. I usually leave and go to Starbucks down the street. Such a bummer!

Nicolas est un employé très professionnel, il a pu me faire une réduction sur mon sandwich sans bacon, car l'autre employé ne savais pas comment le faire.

The food is fine, wait is a bit long, cashier is super sweet but the guy who’s making sandwiches is crying? And shouting? Also there’s a lot of people sleeping in the store which makes it feel unsafe for a Monday night

OMG ok pas de service mais vraiment pas 30 min pas de café! La fille marche aussi vite qune tortue et l'autre passe son temps dans la cuisine n'importe quoi!

I went because I was told is part of the Canadian experience, I'm not dissapoi Ted, had the cheese bagel and a chocolate frappe, I was surprised because it wasn't expensive at all and had good taste!

À la caisse elle a écouté la moitié de ce que j’ai dit, j’ai parlé en Anglais elle a répondu en Français, et lors de la reception c’était pas exactement ce que j’ai commandé et le pire qu’elle n’a pas donné la verre d’une façon respectueuse (glisser la verre vers moi)

The quality in this Tim Horton’s is terrible. You’re better off going to the McDonald’s next door or to the other Tim Horton’s down the street.

Poor customer service. Cashiers are clearly unhappy with their jobs. I’ve had multiple rude encounters here with the individuals collecting orders.

This is your standard Time Hortons, offering the regular fare. We ordered 4 breakfast sandwiches (no drinks) and it took over 8 minutes to get them! Don't go here if you are in a hurry.

Extremely, extremely slow service, which is unacceptable at such a busy location with thousands of travelers and employee workers passing through every day.

You can easily wait in line 20 minutes for coffee, so I don't waste my time anymore. I go to Second Cup or Starbucks nearby. I wish management would address the small size of this very profitable location.

Really poor service. Went there last week and it took them to 20 minutes to make my coffee. And again went there today, I had to ask for my order of coffee as they forgot. Even the other customers were getting orders that was not theirs. The girls at the counter were.busy making fun of another customer that was ordering.

Hugely popular still. I avoid. Only stop when a necessity.like rain burst in the mirning. Wendy's Co ruined it decades ago. Never been worthwhile, since. So many great local place beat them! Gon local.corporate food no!

Deux points à améliorer:
- dans l'application Tim Hortons on ne sait pas si ça réfère à la succursale de la foire alimentaire de Gare centrale ou celle qui ouvre sur la rue de la Gauchetière. Ça fait que je ne commande pas via l'application;
- à la succursale sur la rue de la Gauchetière ce ne sont pas tous les employés qui ont l'air de vouloir servir la clientèle. Aujourd'hui ma commande de café Tim-à-la-douze a fait soupirer et se plaindre une employée. Par contre la dame à la caisse la plus près de l'entrée est toujours de bonne humeur et accueillante.

Service extremement long autant en période de rush qu'au moment moins occupé. Le matin il manque toujours soit des oeufs pour les sanwish matin ou bien des patates.les employer n'ont jamais de sourire et sont bête, parle souvent longuement entre eux de conversation personnel en moment de rush.

Je passe pratiquement tout les matins parce que c'est l'option matinal supposé être la plus rapide sur mon chemin et il n'y a jamais d'amélioration.gestion de je m'en foutisme je m'assois sur le succès de la bannière tim hortons en faisant honte à leur image.

Had soup here it was great but the bread was cold and a bit hard. It would be nice to have hot bread

It's been 2 times that I make the line to make the cashier tell me that there is no more potato. That's why I prefer gold arches, a lot more reliable.

Cela fait 2 fois que je fais la file pour que la caissière me dise qu'il n'y a plus de patate. C'est pourquoi je préfère les arches dorées, beaucoup plus fiables.