Uniprix Sheinaz et Reza Kalfane - Pharmacie affiliée

Their staff and customer service is absolutely amazing. Always friendly and willing to help, they go above and beyond for all services.

Please be aware that if you wish to avoid hearing racist slurs from the manager, it is best to avoid this store.

Today, my wife visited this store to take photos for her RAMQ card. She encountered difficulties while attempting to download the photo due to an OTP error. An employee kindly attempted to assist her, but the code was still not functioning. Consequently, she asked another employee for help and also inquired about the refund policy, as she was unable to download the photo.

Regrettably, instead of assistance, this employee made an inappropriate comment behind her back, using the phrase 'Bloody Indian. ' When my wife requested to speak to the manager to report this behavior, it was revealed that the individual in question was, in fact, the manager. He justified the comment by stating that being called 'Indian' is not racist, as he is also an Indian and proud of it, without acknowledging the use of the word 'Bloody. '

It is worth noting that my wife and I, despite our shared ethnicity, are not from India, nor do we identify as Indian in any way.

Although other employees were witnesses to this behavior, none of them intervened. They claimed to be occupied with other tasks and were unaware of the situation. It is deeply concerning that such behavior appears to go unchecked by the store's staff. In light of this incident, we have decided to file a complaint of discrimination or harassment with the CDPDJ and consult with a lawyer regarding potential legal action.

This is by far one of the worst pharmacies I've visited. Wait times are nuts to pick up a prescription and also the waiting area is very filthy.

There was a Middle Eastern man who falsely accused me, and my fiancé of opening a lubricant. He then went on to say that he’s gonna go check the cameras to prove us true or false.he was trying so hard to pick a fight with us when we were so calm, and we even answered his questions and I have witnesses for that.he was following us around the store staying in another aisle with his ears against the shelf to listen to me and my fiancé’s conversation and this made us very uncomfortable & also there was a individual who was in the same aisle as us he proceeded to look into our bags and follow us around! (I witnessed it with my own eyes) I even let my fiancé know how uncomfortable I was feeling that more than one person was giving me bad vibes in the store. The individual who was also standing in the same row, had a blue pocket knife in his hand (after leaving the mall, I noticed that it was an employee who was working there as he was locking the back doors while I was waiting for my Uber) that made me feel very uncomfortable, nothing was said to him about his unappropriate behaviour of scaring off customers and making them feel uncomfortable. I proceeded to check out with a very nice woman Mireille C at the beauty section, even she apologize to us! I had more than three people following me around in the store, which is unacceptable, and this will be brought and reported to higher up management. I highly recommend not going to this location as you will be falsely accused of doing things that you’re not doing and you will be followed around.

The photo that I’m attaching is the dude who was carrying the knife around the store. Do not visit this location.

The cosmetics department is the absolute worst, with absolutely horrible workers. I will never set foot there again.

Service today was zero stars, but on average with good days, I rate 3 stars. I brought one item to the counter to pay; the staff did not greet me, did not speak a word to me but was chatting with her colleague just a moment prior. After shoving the receipt on the counter, she turned away immediately and walked away. I didn’t bother wishing a good day (I usually do). Not the first time with bad service, but today was rude.

The owner has always been good.

There is a sign that their hours are cut due to staff shortage - best to check before you go there, as that includes access to the Post Office.

Je pace souvent dans cet pharmacie pour acheter mes chose, les Boss ont pas l'air de respecter leur employé. Leur gueul dessus alors qu'elle sont deux:/

Le monsieur du bureau de poste me reçoit en disant: «  je suis énervé de vous voir car vos colis vont me prendre 20 minutes et je dois fermer dans 20 minutes.  »

Je comprends que l’on puisse être stressés en période de fêtes, mais la base du service à la clientèle c’est la politesse. Dire bonjour et expliquer la situation aurait permis qu’on trouve une collaboration mutuelle.

Bonjour ça fait des années que ont allées la pharmacie est très bonne est ont plus même si ont ne vas pas beaucoup je reçois l'infirmière à la maison ça m'aide beaucoup Merci Bonne journée

La pharmacienne m’a fait attendre 30 min devant le comptoir et était entrain de parler sur son sur son cellulaire au lieu d’aider. Une vrai non professionnel. Pharmacie désorganisée et très mal propre.la pharmacienne a été très impolie, impatiente mauvaise information. Je ne sais pas comment elle peut être dans le domaine de santé. Aucune patiente et aucun savoir. Franchement je vais communiquer avec le siège sociale afin de porter plainte contre cette pharmacienne rude et impolie.

Attention aussi vérifier bien dans les tablettes médicament à 1 mois d’expiration. J’ai acheté vitamine C en arrivant à la maison expire dans quelques semaines. Faite attention

La première et la dernière fois au service de poste à Uniprix place vertu car l'agent de la poste Mina n'est pas professionnelle et elle traite mal les clients.
Je ne le vous recommande pas et je ne reviendrai plus jamais là-bas.

I was going to the pharmacy to buy some items I needed today. I saw that there were signs requiring I wear a mask in the store so I purchased my goods from Amazon instead.

Uniprix Kalfane is a great place to shop the service from the staff and Reza is great! Keep up the great work!

If they make a mistake on a price and you were right they don't give you any discount for their mistake. I don't always go there. I prefer Jean coutu to be honest.

The badest pharmacy and uniprix everrr.
Very bad customer service and products not working

The badest pharmacy and uniprix everrr.
The dumbest manager and owner I've ever seen in my life.whenever I go, I see him talking with the cashier. And when I asked him about the rapid test he said it is only for our customers. He is trying to oblige us to be his customers. If he has tests he has to give them. It is our right to have one. The government gives him the tests so he distributes them NOT according to the customers.

Greetings Uniprix Kalfane: I have been with this Pharmacy from the years when it was named Cumberland's and when Uniprix Kalfane took over the responsibilities to serve their customers I was and still am very satisfied and grateful for there services, patience, kindness, and understanding for all that they do each day for their customers and more so as family! Thanks Uniprix Kalfane!

Horrible, ça fait deux fois que la pharmacie me dit ne pas avoir reçu une ordonnance de la clinique. J'appelle à la clinique et finalement la phamacie l'avait reçu. Ils sont tout simplement trop désorganisés et pas du tout avenants. Le pire est que le/les pharmaciens ne semblent pas rencontrer les patients lors de la prise d'un nouveau médicament! Les deux fois j'ai dû demander: "est ce que le pharmacien n'est pas supposé me rencontrer pour s'assurer que tout est ok? ". Toujours interminable l'attente et ce, même si je commande à l'avance. Je change de pharmacie, fuyez!

Aucun retour ni echange écrit sur plusieurs affiches aux caisses. Sur le coupon de caisse c'est inscrit 30 jours. Dorénavant, je vais aller ailleurs dans un commerce qui est "juste" avec ses propres clients.

Worst pharmacy ever, Sheinaz doesn't know how to talk to customers and they are SUPER mean to the employees.she loves only rich customers….

4 stars as to not affect your rating, but on two different days, I tried to get hold of the post office or any other departement but was put on hold for over 20 minutes until I hung up.

Horrible pharmacy service. 7 hours from calling a prescription and still no call. Never followed up with the dr.
Impossible to reach on the phone
There are others in VSL look around.

The middle aged woman who works at the office post always has a rude tone. I work in retail too and I never give attitude to customers whether I like the job or not

Excellent service at this pharmacy and staff at prescription counter very caring, and knowledgeable.

Always friendly. I have been going there for years and they know me by name. Great staff. Product selection is good.

****ZERO STARS****
This store, the most dishonest pharmacy is all of montreal. Plus never has the items in the flyer. They just fish you in and get you to buy something else that's triple the price of everywhere else! TO AVOID LIKE THE PLAGUE!

My family has been a customer with Uniprix Kalfane for well over 20 years. They know us all by name and have consistently delivered stellar service and never failed to act in our best interest and the best interest of our health with our prescriptions and advice on those prescriptions.
During these uncertain times, the health and well being of our family & community is our top priority. As the COVID-19 outbreak erupted, we just wanted to let everyone know how kind, thoughtful and caring my two pharmacists Sheinaz & Reza Kalfane have been during this time. With limited access to nursing services, Sheinaz has gone beyond the call of duty and also learned how to administer vaccinations and medications to her customers.
This is a top class pharmacy, very professional and trustworthy. Keep up the excellent service, you have our loyalty for many years to come. Thank you for all you do for us!

Dimitra A.

Greetings Uniprix Kalfane: I have been with this Pharmacy from the years when it was named Cumberlands and when Uniprix took over the responsibility to serve the customers I was and still am very satisfied and greatful for there services, patience, kindness, and understanding for all that they do each day for their customers and more so as family! Thanks Uniprix Kalfane!

The rating for stars only goes to five, but actually Uniprix Kalfane, Reza, and their whole team of staff deserve a 10 STAR! They treat you as though you are a good family member, Number 1! Highly professional, Extremely knowledgable, patient, caring, respectful etc. But let’s remember, it goes both ways! Cannot thank them enough!

Just had to write a review for this amazing pharmacy. They have adapted very well to the pressure of Covid-19 and its great to see the measures they have implemented to keep their staff and all their patients safe.
Big thanks to Reza, Sheinaz and their amazing staff for their exceptional care!

Horrible owners/Managers. Refused return of merchandise. Will never shop at Uniprix. Sub par pharmacy.never has stock.

I have been a steady client for so very, very many years now and as far as customized service (I've tried many others in the past) others do not hold a candle to the personalized service, to the attentiveness displayed by the pharmacist, the quality of the response, the explanation for the uses of new prescriptions. I like a place that is positive in their responses and do not improvise just to get rid of the client's endless questions I am difficult to please, yet I am extremely comfortable in this environment, I am talking about pharmacy Kalfane in Place Vertu Shopping Center, in Ville Saint Laurent. Posters should know that when it comes to your health you must have confidence in your pharmacist and I am.

Excellent service, staff is amazing, helpful with a smile, always going that extra mile to satisfy their customers. A pleasure to visit for a newspaper, cosmetics or pharmacy medications - you will find a professional and a friend and more at Uniprix Kalfane.

Excellent service at pharmacy lab, front desk, postal counter and cosmetics. Friendly service with a smile!

They do not honor the price advertised on their own fridge! Just Unbelievable, never ever had such issue in any other place!

Came here to get a prescription filled and I was met with the nicest, most helpful people I've ever dealt with. It was truly impressive how much they cared and it made the whole experience very positive. I will go out of my way to come back here if I ever need a proper pharmacy again.

Owner was willing to help find my package even though I arrived late for pick up. Great customer service!

Excellent friendly service, wonderful professional staff is caring, helpful and very knowledgeable. Highly recommended! Thank you to a great team.