Vacances SellOff

It is the 2nd time we scheduled a vacation with Carim from Selloffvacation in Laval. Both times he gave us excellent service and was very patient with us. We will definitely book future vacations with him.

Thanks Carim Pierre

Carim is the absolute best he has been a huge help in booking this vacation for me and my family. I definitely recommend asking for him if you call in to book your next vacation he’s a great guy!

My experience with sell-off was very disappointing, Melina is not a professional agent, she tried to sell me a different hotel than the one I wanted. There was an error in my home address and no help after payment. I do not recommend!

Notre expérience avec sell-off a été très décevante et stressante, il y a eu beaucoup d’erreurs dans nos dates de naissance, nos noms on a dû arranger ça nous-même avec la compagnie aérienne, parce que à chaque fois qu’on mentionnait les erreurs on nous disait que tout était arrangé alors que ce n’était pas le cas. La dernière erreur qu’ils ont fait ils nous ont chargé 25$ pour une erreur qu’ils avaient fait sur le nom de famille de ma grand-mère. Si on aurait fait confiance à selloff et qu’on aurait pas appellé Air Transat, on aurait perdu notre argent parce qu’il ne nous aurait pas laissé rentrer dans l’avion. Rendu à l’hôtel, on avait rien eu de ce qui nous avait été promis, pas de chambre vue mer on était très loin de la plage surtout pour ma grand-mère qui est une personne à mobilité réduite, si ça ne serait pas pour le personnel très aimable de l’hôtel qui nous on donné la chambre la plus proche de la mer et en plus adapté pour les personnes âgés ça aurait été un vrai gâchis.

Ma première expérience avec eux. J'en suis sortie perplexe. La dame m'a donné l'impression de vouloir me décourager d'aller en voyage. M'a répété que c'était très cher, que la Covid pouvait revenir en force et que je serais prise sur un bateau de croisière. Parfait pour vous enlever l'envie de voyager.

Melina does not deserve any stars she is unreliable unprofessional travel agent never book with her she is greedy my vacation was ruined we were a group of 13 people she never booked our vacation and I only found out 2 days later that the vacation was never booked and the hotel was full. So my friend spent her whole day trying to book a hotel for the same dates for 13 people.stay away from Melina

They said memories beach resort was a family and fun safe place far from it
It was a nightmare worst vacation ever never go to that place broken glass in the pool and around it and in the walk ways bad food and no food service was horrible they let Cuban locals eat before you so you get what ever is left do not go to this place pay the extra money and go anywhere but to cuba and especially Memories beach and resort

When planning my latest travel overseas, which was scheduled in May 2022, I worked with Carim Pierre, who’s customer service has been nothing short of outstanding. Carim definitely knows his business and showed patience, empathy and great problem solving skills, at a time when dealing with some airlines has become so difficult. Carim has SellOff’s customers’ interest at heart and wouldn’t give up until he had found a suitable solution for me. He really went above and beyond, I would give him 6 stars if I could. I will certainly book again through SellOff Vacations, thanks to the positive customer experience Carim gave me!

When planning my latest overseas travel this May, I worked with Carim, Pierre who’s customer service has been nothing short of outstanding. Carim definitely knows his business and showed patience, empathy and great problem solving skills, at a time when dealing with some airlines has become so difficult. Carim has SellOff’s customers interest at heart and wouldn’t give up until he had found a suitable solution for me. He really went above and beyond, I would give him 6 stars if I could. I will certainly book again through SellOff Vacations!

I am SHOCKED with my experience at the laval location. Chelsea had a note stamped to the door that said "email or phone only" when I was told by my travel agent that I could pass by to pay my travel insurance, so I was confused when I went the next day that it was closed. I called and a travel agent was trying to help me to reach chelsea so that I could just pay my insurance and leave. I stood for 10 mins infront of the door and her desk was right beside and she never once looked up even when I knocked. After 10 mins she finally looked and I knocked for her to come so I could ask if I could pay it. She was so unprofessional and rude, she had a very unfriendly tone and said she doesnt take cash. So I said do you take card? And she said yes. So I went in and asked why she was closed. She threw her hands in the air and slapped them on her legs and said super aggressively "i just had covid and my colleague had covid and I dont know if I still have it". SO WHY ARE YOU LETTING ME COME IN? She let me be in contact with her and let me in without even telling me before I walked in. THANK GOD I ASKED. I AM NEVER COMING TO THIS LOCATION AGAIN. THANKS CHELSEA.

Très bon service, mes les prix que j'ai trouvé sur leur propre site étais toujours moins chère, qua lagence c'est pas normal?
Et de plus cause Covid, avant de partir j'ai acheté 4 billets 2 billet avec escale pour allé et 2avec escale pour revenir, mes les 2 vol de retour annulé
J'ai du faire des recherches passé par les USA, acheter 4 billets pour revenir, avec d'autre compagnie.
Mes suite à la cancellation de mes 2 billets de retour, il ne veulent pas me rembourser les 2 billets pour revenir que j'avais acheté avant mon départ, aucun remboursement
Calculer que j'ai payé 8 billet d'avion en tout
Il me doivent 2 billets.
Je leur collecte pas 8 billets seulment les 2 billets de retour qui on été canceller
Je me suis taper 4 avions en 24h pour revenir de moi même le 24 mars 2020 vue qu'il fermait les aéroports.
Pour vous donner un idée Air Canada chargais 2400$ pour seulment 1 billet.moi j'ai acheté 8 billets en tout personnes m'aide a ravoir un peux dargent.
Quand sa va Ben ok
Mes ta un problème arrangé toi

Excellent service de la part de Julie Béland, je la recommande sans hésitation. Elle a trouvé ce que je voulais en quelques minutes seulement. Merci beaucoup Julie!

Très bon service, mes les prix que j'ai trouvé sur leur propre site étais toujours moins chère, qua lagence c'est pas normal!

Excellent service mon nom est Sylvain chez vacance sellofvation on vous force pas a vendre du air transmerde, beaucoup mieux du Sunwing avec les hôtel Riu.

Excellent service from Melina!
I called sell off vacations in Laval she’s the first person I spoke to. She was so kind over the phone and so I decided to visit her in the same night. And even after hours she took time to finalize our trip and we booked a superb hotel because of her amazing help and service!

Thank you Melina ️️

Honestly, such wonderful service. She took the time to look at everything with us and helped us find a great deal. Thank you!

It is the second time I book with Melina and her service has always been excellent. She is very sociable and gives you her honest opinion. She stayed an hour after closing time to help us out with our booking and was happy to do so! I highly recommend contacting her for your future trips.

Melina was very helpful. I like the way she take her time and chek what you're really looking for. With the experience she have, she definitely a good agent! I'll come back to see her for my next vacation for sure!

I booked my trip with melina and I got great advice on specific places to visit.she is very knowledgeable, informative, and professional.i highly recommend her for all your travel need.

Great service by Julie! She suggested the perfect hotel for our family. We had a fantastic vacation.

C'est la deuxieme année que je fais affaire avec Corrie pour mes vacances d'éte. Service hors-pair, sympathique, à l'ecoute de mes besoins/budget, Elle connait les hôtels/excursions et prends bien le temps de m'expliquer pour faire un choix judicieux, serviable, disponible. J'adore faire affaire avec elle. Elle est GENIAL!

Très sympathique et compétente, j'ai été très bien conseillée. Et j'ai passé de merveilleuses vacances.merci Julie Béland.

What an amazing travel agency with spacious offices and very welcoming staff.

Mrs Corrie Basmadjian from Selloff vacation travel agency is the best travel specialist I've ever had the chance to find helping me in all my travel needs for the last few years; friendly, super helpful and very knowledgeable with great suggestions. She plans very well organized excursions for us; she replies quickly and answers all questions in a very professional manner.
Planning a vacation with great assistance of Mrs Corrie is always superb.

Thanks a million Mrs Corrie!  

I would highly recommend travel specialist Corrie Basmadjian to plan your next trip. You will have great travel advice and service.

Mme Melina Barghi est une excellente conseillère de voyage: compétente, attentionnée et disponible. Elle a pris le temps de trouver le meilleur forfait de vacances.
Un gros merci!

Julie Béland nous a offert un super service, Elle nous a trouvé un super hôtel, à un super groupe pour un extraordinaire voyage de 5 filles/5 chambres. On va se reprendre Julie:)

Nous avons reçu un très bon service de la part de melina très patiente, souriante, aimable et elle su répondre à nos besoins.
Et dorénavant on fera toujours affaire avec elle pour nos prochains voyages

Très très bon service. Madame Phyllis Arsenault a été très gentille et professionnelle, elle est restée même après l'horaire pour faire notre billet et répondre à toutes nos questions. Mersi beaucoup!

We booked our dream vacation with melina, she was very patient with us she took time to explain all the details about hotel, excursions and travel insurance.she requested an ocean view room and other extra and we received all, we enjoyed our vacation and will book always with her.
Thank you melina for the best service.

On a acheté un voyage avec Melina il y'a 4 mois payement final en février2019 pour voyager en mai 2019 le voyage maintenant coûte moins cher et la companie na pas de garantie de prix, de plus elle a fait une erreur dans le nom de mon fils, service pourrie, ne répond pas au émail.
Update: On est de retour du voyage, je pas mentionné qu'on était un groupe d'environ 50 personnes parti pour un mariage, depuis le début Melina à fait des erreurs nous mettre dans des chambres avec des personnes qu'on connait pas en nous disant que arrivé à l'hôtel tout va bien se passer allor imaginez vous le bordel, et la chicane qu'il a eu arrivé sur place de plus le prix qu'on a payé il fallait qu'on aille des chambres rénové, On a dormi dans des chambres qui ressemblent à des taudis,

Je suis venu pour avoir un prix sur un forfait d'escapade en espagne, j'ai été très bien servi par Melina, nous avons obtenu un bon service hors pair.

A huge thank you once again to Corrie for your excellent service. Would never travel make travel arrangements with anyone else! Good times in Jamaica!

Thank you to Phyllis Arsenault for her grat service and time booking our vacation. Highly recomed!

Melina Barghi was amazing and personable. She made me feel comfortable and in good hands. I would recommend to anyone for any travel needs.

Very good Service. Dealt with Phyllis, She provided me with plenty of offers, all cheaper than the other (and original) providers.
She was available all the time, even when not in office, she was answering my e-mails.
Easy to contact by phone as well.
I will recommend it for any one planning vacations with a cheaper price and great service.

If you wish to have your dream vacation, just contact Corrie Basmadjian! Extreme professionalism, very attentive to your needs, a huge amount of knowledge about resorts and different destination, excellent customer service!

Service pourri j’ai annulé mon voyage et j’avais une assurance (option flex). L’agente n’etai Phylis arsenault n’etait Pas au courant des conditions alors je ne peux pas utiliser mon crédit avant 2semaines je les appels ne réponds pas car elles veut pas rater les nouveaux clients elle m’envoie un courriel pour me dire que je suis en négociation avec air transat une heure après les bureaux sont fermés sans aucune réponse

Bonjour a tous, mon experience avec Vacances Selloff est tres tres bonne mon agente Julie Leblanc tres constante dans ces propos tres patiente toujours sur le meme tont on ne derange jamais nos questions son tourjours les bienvenues JE VOUS CONSEIL CETTE AGENCE DE VOYAGE nous partons en croissiere le 18 novembre 2018 et j ai bien l intantion de lui donner de meme nouvelle apres le voyage elle le merite bien.encore un gros bravo a VACANCES SELLOFF. MERCI Lyne Lemire

July 15 to July 22,2018
Visited Jamaica for the first
time, and will be going back again. We stayed at the RIU Ocho Rios. The hotel was great. We stayed on the Delux side and we had an amazing view of the pool, gardens and ocean. The room was spacious and very clean. The food was great. Plenty of choices. The staff were very polite and helpful. Our Sunwing rep. (momma T.) was always there and ready to help. We purchased one excursion (Dunns Falls and Ziplining) which was a great adventure. We had a great first experience with Sunwing here and at destination. The plane ride was smooth, no complaints. Thank you to Sunwing for this great trip and new lasting memories!

Melina is definitely the one to go to for any travel arrangements. She has the passion for what she does and is very patient! We have booked with her multiple times and will continue to book with her! She makes her clients feel cared for and appreciated by making special time for them. She spent hours and hours with me planning a trip until she knew I was 100% happy. I couldn’t ask for better service! If you are looking for a patient, knowledgeable, caring and sweet agent, you will not be disappointed. We would recommend her without a doubt!
Melina, thank you for everything you have done for us! You have become more than a travel agent, you’ve become a friend!

Melina is a Great agent at seloff vacations. Well informed, totally knowledgebale in her field. Very much pleased.