I had a fantastic eye checkup a year ago – prompt service, beautiful glasses, and a welcoming atmosphere. The Doctor recommended progressive lenses, and despite initial nerves, the transition was smooth. They even followed up a few days later to ensure I adjusted well. When I had an eye infection months later, they squeezed me in on the same day despite being booked solid and checked in a few days later as well. The customer-centric approach of the doctors, owner, and staff ensures I'll never go anywhere else. Thanks for the excellent experience!
Une expérience de service incroyable! Grâce à Cynthia et son collègue, je suis repartie avec des lunettes beaucoup plus flatteuses qu'à mon arrivée!: D
J'ai payé 950$ pour 2 lentilles. J'avais la monture. De plus, il faut que je vous dise, on m'a expliqué quils ne pouvaient pas amélioré plus car j'ai un début de cataracte. Tu ne vend pas des lentilles à 950. $ quand t'es parfaitement au courant que ta vie ne sera pas meilleur car t'as une cataracte.
Drove 30 mins to get there for 5pm wednesday and they told me they are closed when it clearly states on the door and website that they close at 6.you just lost a good new customer
I had a great experience from start to finish. My eye exam was excellent. I love my Tom ford glasses and Nikon lenses that were ready in 1 week! Thank you so much!
Un grand merci pour un service en urgence de très grande qualité. Je suis arrivé un mardi matin, en panique, mes lunettes cassée en deux et suis reparti, moins d'une heure plus tard avec des lunettes savamment réparées.je recommande chaleureusement!
I was visiting Montreal and tragically sat on my glasses and bent them. I was devastated because they were the special pair I planned to wear that evening. Unfortunately, it was a Saturday, and many optometrists were closed. Thankfully Vision Centre Guinard and Cohen were open. I called, and they were kind and told me to come in, but they could not guarantee a fix based on the damage. I waited approximately 20 minutes and then spoke with the specialist, who again couldn’t make promises but said they would try their best to repair the bent hinges. He returned in 5 minutes, and they were good as new, cleaned, and looked better than before. Even more - they DID NOT CHARGE! Exceptional service! They saved my trip to Montreal. Thank you again!
Très bonnes explications. Une bonne gamme d'options offerts. Le meilleur prix pour les lentilles de cinq lunetteries consultés. Mise à jour, 3 ans plus tard: J'ai remplacé mes lentilles très rayées et j'ai à nouveau reçu un excellent service, rapide et courtois, à un excellent prix.
Update, 3 years later: Replaced my very scratched lenses again and again received excellent, rapid, courteous service at an excellent price.
Je m’y suis rendue pour faire réparer mes lunettes que j’avais cassées (et qui n’ont pas été achetées chez eux) et ils me les ont réparées en moins de 10 minutes (sans aucun frais!). A l’accueil, la dame était très serviable et le monsieur qui a réparé mes lunettes m’a même donné des conseils. Je reviendrai sans aucun doute pour mon prochain achat de lunettes. Service 10/10
Amazing service! From start to finish, this is an amazing clinic. Starting with the eye test, help with selecting frames and the follow up appointment, all the staff members involved are patient, exceptional and very knowledgeable!
Terrible service. I asked for a prescription for contact lenses. They gave me a prescription for reading glasses, with which I obviously was not able to order contact lenses. When I called them up, Dr. Vi Dao who had previously attended me, was arrogant and dismissive. She told me they were not issuing prescriptions to be used somewhere else and that I could order contact lenses from them. Upon my remark, that I should have been informed about the fact that I was being issued a prescription for reading glasses, her answer was that "they could not inform everyone about everything".
Lost my glasses and so absolutely needed new ones as early as possible. Someone highly recommended Guinard & Cohen. I called and they fixed an appointment for me the next day. Service was impeccable and my new glasses were ready in 30 minutes. Total life saver.
Finding parking can be difficult though, so arrive early!
Dr Dao est extrêmement professionnelle et son équipe très accueillante. Ils prennent en charge leurs patients de A à Z! Merci beaucoup pour les bons services!
Tout un service PROFESSIONNEL! De la prise de RDV, à l'examen, au choix de montures, à la livraison! Service A+ du début à la fin! Optométriste attentionnée, qui a su cerner mes besoins. Équipe sympathique et accueillant! Très bon choix de montures de qualité. On m'a bien expliqué la différence entre les différents verres progressifs à 199$ et ceux de meilleure qualité. Je n'ai jamais autant bien vu de ma vie! Merci à toute l'équipe.
Write a Review for Vision Centre Guinard and Cohen