Vision de l'Avenir, optométristes
8 reviews 1700 Boulevard Saint-Martin O, Laval, Quebec +1 450-687-8020 visiondelavenir.ca suggest an edit
18 August 2023 5:20
Great service and great customer service they are very helpful. The doctor is very nice and the prices are great!
Thank you!
Thank you!
10 August 2023 20:33
Great customer service and Prices.
A very friendly and cosy atmosphere, the assistants were kind and helped me try many of the different glasses before making my choice.
A very friendly and cosy atmosphere, the assistants were kind and helped me try many of the different glasses before making my choice.
12 June 2023 12:02
Service impeccable, personnel formidable. Je suis pleinement satisfaite et vous recommande fortement cette lunetterie.
11 May 2023 7:37
I had an appointment to see the eye exam specialist, the specialist wasn't in on the day of my examination and instead of cancelling they called to confirm that I will be there. Why cant they call back and pros-pone the visit since their Optometrist isnt in? (Got charged $105.00)
So my exam was done by one of their sales persons instead.
I was asked to come back a week later so their Optometrist can see me, we did certain exams over again bcuz they weren't done right, they added a drop to check for pressure in the eye's!
After completion I was told that my left eye needs a 1.75 lens and the right needs a 2.5, I accept this bcuz my right eye is somewhat blurry during reading. 2nd visit $55.00.
Insurance refused to pay for the 2nd visit bcuz it should have been charged on the Official invoice on the 1st invoice!
Upon going in to get my glasses I now see double clearly on the right and cross eyed with both eyes open. Prescription says 1.75 to the left and 3.5 to the right! When I asked the Optometrist what my prescription was, I was told 1.75 to the left and 2.5 for the right, so why make me glasses with 3.5? So bcuz I argued that 3 days have been lost of work for this issue and I raised my voice they got offended and I was told that they will REFUND me bcuz they dont want to deal with me. Plus I spoke in English and they kept responding back in French, Before they had my money English wasn't a problem. I chose to get refunded and will take my loss and go to a much better place with a better class of people. I will be claiming a refund for the $55.00 with credit card company.
I hope this review causes damage towards them, If they had refunded my $55.00 maybe I would have thought and reviewed differently, I'm just tired of being stepped on from businesses that don't give us 100% service!
So my exam was done by one of their sales persons instead.
I was asked to come back a week later so their Optometrist can see me, we did certain exams over again bcuz they weren't done right, they added a drop to check for pressure in the eye's!
After completion I was told that my left eye needs a 1.75 lens and the right needs a 2.5, I accept this bcuz my right eye is somewhat blurry during reading. 2nd visit $55.00.
Insurance refused to pay for the 2nd visit bcuz it should have been charged on the Official invoice on the 1st invoice!
Upon going in to get my glasses I now see double clearly on the right and cross eyed with both eyes open. Prescription says 1.75 to the left and 3.5 to the right! When I asked the Optometrist what my prescription was, I was told 1.75 to the left and 2.5 for the right, so why make me glasses with 3.5? So bcuz I argued that 3 days have been lost of work for this issue and I raised my voice they got offended and I was told that they will REFUND me bcuz they dont want to deal with me. Plus I spoke in English and they kept responding back in French, Before they had my money English wasn't a problem. I chose to get refunded and will take my loss and go to a much better place with a better class of people. I will be claiming a refund for the $55.00 with credit card company.
I hope this review causes damage towards them, If they had refunded my $55.00 maybe I would have thought and reviewed differently, I'm just tired of being stepped on from businesses that don't give us 100% service!
24 December 2022 6:35
I am so happy for passing by Vison De L' avenir today, they give an amazing service and the employees are really sweet.
22 December 2022 2:32
Great service! They gave me excellent advices regarding glasses and didn’t force any sales. I really recommend this place!
12 December 2022 3:54
J'ai eu une expérience incroyable avec eux, un très bon service! Ils prennent vraiment le temps de vous aidez pour choisir le mieux pour vous! Merci beaucoup, je reviendrais très bientôt et je vais envoiller tous mes connaisances!
02 December 2022 4:44
I wouldn’t even give them 0 star. They are agressive people, with attitude touching the skies. And most of all they use personal informations of the customer for their profits. They are thieves. Don’t ever go there if you don’t want get surprises about your identity lost!