Web Hosting Canada

I've come to appreciate the service and their pricing being reasonable. Ashton helped me with some of the queries I had today.
By the way i have 2 websites now hosted with them.

I've had a an amazing experience with WHC.ca, their dashboards are simple to use, their support is top notch. BEST I've received from any other hosting company. I recently had a small issue and Philip helped me out and had it resolved in under 3 minutes. Their servers are fast and secure, my websites get good page speed scores without breaking my back doing speed optimization. Happy Customer.

Tony has been a great support when I needed help and I felt stuck. The customer service is like no other. Even Alvin was a great help the other day too. They are quick and fast and deliver friendly and quick service. 100% recommend.

I used the live chat for support and Alvin S is the person that helped me out, Alvin was able to figure out the problem quickly and provide a solution and be patient with me and walk me through the steps of fixing it. Support was wonderful and fast.

Philip answered immediately to my request for online assistance. He quickly understood my issue and rather than send me a link to sort matters out on my own, he offered to make the changes needed for me. Within 2-3 minutes my issue was solved. I hope this employee is valued and recognized for their dedication and hard word. Employees like this are hard to fiend and retain these days. Thanks Philip!

Bradley with Canada Web Hosting helped me get my website up and running with some basic troubleshooting. They handle everything on the backend (if that's what you want) and you just 'to you'. Thanks guys!

Bradley from the online support team at WHC is amazing. He spent half an hour trying to fix our website which was not working properly. Bradley, thanks for all your time and support.
Blessings

I've been with Web Hosting Canada for several years now, and I can confidently say that they are nothing short of outstanding. From their top-notch customer support to their robust hosting infrastructure, they have consistently exceeded my expectations.

Thank you Kaira P.for your kind support

Your support rocks. Thanks Martin D, Austin and thank you Anna P and Ray T and Hank W

Shaun C thanks for taking the time to actually create a page and test. Much appreciated.

Alvin S thank you for your help and courtesy.

Hank W you are awesome - thank you:)

Tara as helpful as always - thank you:)

Service impeccable, support client très compréhensif et efficace. Ayant possédé une entreprise d'hébergement web par le passé, je sais reconnaître quand le service est excellent. Cette entreprise est vraiment très professionnelle. Je la suggère fortement.

Great support and fast too.

Bradley was extremely patient with my multiple questions regarding installation a Wordpress database on an outdated site.

Very resourceful in offering different solutions and suggesting various game plans. Great help!

Thanks Hank W!

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I needed help with technical issues on my website. I clicked the live chat icon and for once, someone actually reached out to help me within a few seconds. Gale T.addressed the issue I was having within minutes even though they were experiencing heavy request volume at the time. I am happy I switched to Web Hosting Canada.

Zak Q is a great help solving my problems in a professional manner. Many thanks and appreciation.

Have been with Web Hosting Canada for several years now. Have very prompt customer service. Just had some technical issues with billing and website and Austin G was very helpful and friendly. Thank you!

After years and years of using Bluehost, I decided to look for a Canadian Webhosting company since this is where I live. Well, I have found one and am extremely happy with it so far. I've even recommended them to friends who are looking for a webhost for their blogs and business websites. I had a little problem today and contacted their customer support for the first time, and Sheldon P.resolved my issue in record time. Seriously, the whole thing took less than 5 minutes. I am truly impressed. If this is what I have to look forward to, I'll be sticking with Web Hosting Canada for many many years!

Just dealt with Zak Q from WHZ online chat. He was a great help, answered all my questions and got exactly what i needed to get working.

I had queries regarding adding records to my DNS.and it was clarified by Austin in just 10 minutes. I highly appreciate the effort by Austin at WHC. Thank you for being super responsive and real quick.

Adam B was very friendly and resolved our issue very promptly with a great attitude. Thanks a bunch.

Adam B.was very knowledgeable and helped by answering all my questions! Having the option of 24/7 Live Chat is one of the best features that a company can have, right next to having great Customer Support Staff like Adam B.

This representative Sheldon P.knows how to read and to give proper information. It is hard these days to send a text because most people read only the first two lines and then assumes everything else and then they give their opinion. This does not happen at WHC.ca and this representative is another reason why WHC.ca is doing great.

I recently switched from HostPapa to WHC, and must say, it was the best decision I've ever made. The service was quick, easy, and the support is absolutely amazing. They stayed with me through the whole process and helped me with my question with detailed answers. Totally love this company.

Thank you guys (WHC) for all your help. It's so appreciated. ;-)

Good place. I needed support and the rep, Adam B.was fantastic and helped me realize I was making a mistake and using the wrong DNS server. The dude knows what he is doing

Best provider so far in Canada, great prices, outstanding customer service and live assistance! Totally recommand!

Amazing service at Web Hosting Canada. Team member Sheldon P was knowledgeable and patient in dealing with my issue. It would have taken me forever to figure it out on my own. Thanks so much for your support!

The support team, and Sheldon P, today were awesome as always. Their patience and knowledge makes everything easy for you to manage your domains. Love you guys so much and thank you all.

I used to love this company but recently they have been getting worse and worse. Several websites went down without warning and they were unable to restore some of them. Those that were recoverable took days to weeks to fix. They all of a sudden started suspending domain names without warning affecting emails and websites. Furthermore, it takes them sometimes up to 3 days to fix high priority issues. You need to go through their low level support that don't know anything to finally get through to level 2 support but you can't speak directly to level 2 support so you have to play broken telephone through the same low level support that didn't understand the issue in the first place.

I have some problems with my website, but their support, specially "Austin G" is so professional that solved my problem As fast as possible.

It was a great support experience with WHC. Especially with the professional technician Hank W, who is really helpful, patient and efficient. Awesome!

Been Using the service for Years and it has been great. Very good customer service that is always available. Auston G

Je tiens à préciser que je fais partie des gens dont les données ont été perdues ou sont en cours de restauration (CLARK) et j'aimerais mentionner le manque d'aide de la part de WHC. J'ai annulé mon hébergement et mon SSL avec WHC depuis l'incident avec les serveurs et je leurs ai demandé de me rembourser la différence puisque j'ai payé jusqu'en 2022, et ils refusent de me donner mon argent et supprimant les billets envoyés via leur site web. Je suis extrêmement fâchée et j'ai l'impression de me faire voler mon argent en plus de mon temps puisque j'ai du refaire mon site au complet à cause de leur incident.

Use Webhosting for a recreational website rockclimbpg.ca
I had a problem with seeing some of the information I had updated on my website and used the live chat to sort it out. Anna P helped me out and was quick to figure out what was wrong. Thank you!

They crashed and I lost everything, mails, website etc. It's been 5 days and I'm still not able to even receive emails. Tried to contact them, impossible. They shut down telephone lines, live chat expected wait time was 1353 minutes. Finally chat with a Gale T.wich close the chat on his end being not able to answer me. This company is the worst web hosting company ever. Stay away, you've been warned.

I have always had a great experience with the customer service/tech support. Always with quick response and ready to happily help with anything. For example, Gale T.was the guy I was talking to last and he offered to go above and beyond of what I expected a tech support person to do. Highly recommend!

Always try to support Canadian companies bbut not worth the nickle and dime hassle to deal with! Price kept going up with little improvement to the service and site speed;. Billed for services that were cancelled months later and given the run around to get a refund. Look for something better don't recommend!

I recommend Web Hosting Canada for many reasons.

Reliability: 25 years of experiences in web development, WHC is by far the best hosting services that I have been with. As I remember in the last five years, there was only one small disruption in service due to a migration of their servers.

Support: I have been with at least 20 web hosting services and none of them have the support like WHC do. The indepth knowledge of the staff are unbelivable. I absolutely don't have to worry about not able to complete my development projects because I know they can help me troubleshoot all the networking problems. The fact that they understand your problems in the first ticket, it's priceless. The turnaround time is AMAZING. The ticket responses during the day are within the hour. If I submit a ticket before I go to bed, I will wake up with a solution in my email.

Costs: Honestly, services cost money. WHC is not cheap, but they have the best values for the premium quality services. I have had their VPS and Reseller packages, both have solid performance. VPS packages allow for perfect control of all aspect of your projects. The Reseller packages actually have more configurable items that other hosting service providers.

I am very satistified with WHC. They don't just provide outstanding services and support. They do care about their customers with tips and helpful information via their newsletter emails. I stayed with WHC all these years because of the peace of mind which no other hosting service providers can "provide" me with.

Thank you WHC. Special thanks to Adam B.who help solving my latest problem!

Complete loss of all site content and data, insufficient backup and redundancy, and little support for recovery.

We had suitable off-site backup so will survive, but will still need to commit labor hours to restore.

You can’t stay in business as a web hosting service if you let this happen.

WHC est un superbe hosting, que des bons mots à dire! Forfaits bien garnis à bon prix, le service est très rapide, efficace et en français aussi! Des outils à la fine pointe de la techno sont fournis afin de sécuriser et accélérer le site web. Aussi, plusieurs blogs sont disponibles pour nous renseigner lorsqu'on cherche de l'information. Je recommande ce hosting sans aucune hésitation!

TERRIBLE service! I have 3 websites on this hosting. They all just suddenly crashed from their side, and literally no one is willing to help. All my business is going through the websites and it just stopped! No one is answering my calls cause they switched off all the communication lines. I don't know what to do! It also would cost a looot of $ to develop everything from scratch. Someone should be responsible for this nightmare that many small businesses have to go through. First we had to deal with Covid, now THIS!

Le Choeur Ciné-Jazz, un OBNL, a trouvé un hébergeur à prix abordable, mais plus que compétent. Et en français. Le service à la clientèle est rapide, efficace, professionnel et sympathique. Et l'archivage des billets pour toutes les demandes faites avec leur statut est tout simplement parfait. Quelle bonne idée d'avoir changé d'hébergeur. Je mets 4 étoiles parce que je ne mets jamais 5, par principe, mais WHC les mérite amplement. Je les recommande sans hésiter.

Kirk K.was so helpful and took good care of responding to my service inquiry. Even when I was going to give up and wait until i go home to login from my home network, he said "Wait" and provided me with the necessary admin login details. All done with the outmost security and concern for my support needs. Thanks Kirk K. One of your best!

Anna P.was also very helpful in providing me with an appropriate and quick response to my inquiry.

Sheldon P.is definitely one of your best support staff. He is quick and knowledgable. It's a pleasure getting the help I need from such a patient and knowledgable technical support person. THANKS Sheldon P.

Martin D.was great. He was able to help with the issue very quickly and knew exactly how to fix it.

Great job as usual from Web Host Canada

Again, need some help with an issue and awesome support. This time it was Harvey that was great. Very professional and got the job done quickly. Definitely knows what he was doing.

Has another quick session with Gale T. Great help and fixed the issue very quickly and professionally. Great Job

Alvin S.was great. He lived up to the standard that I have come to expect from the support at WHC.ca. Great job.

Anna P.was very informative and was able to answer all my questions.

Martin D was wonderful again. Took the time to look into my issue and gave me great support.

Ronny did a great job. Identified the issue right away. Awesome job.

Hank W.did great thanks Hank and thankyou whc.ca. Great service and amazing support.

Anna P.was very helpful and answered all my questions with patience and friendly and resolved my issue. Thanks Anna

SHELDON P.was fast and efficient. Solve my (irritating) problem quickly and efficiently and the problem had nothing to do with WHC, btw. I've been having problems with my IP address. Thanks, WHC, as always.

Just received some amazing help from Web Hosting Canada support person Austin G. He was quick to understand the problem and point me in the right direction. The quality and service of Web Hosting Canada is top notch. Thank you very much for everything!