Wilder & Davis Luthiers Inc

Super équipe, super travail. Je viens pour le reméchage de mon archet et j'en suis toujours très contente.

Bought a case from them a year ago that recently started falling apart, so I took it there and they refunded, no questions asked, and let me trade it in for a better one.
Frequently do setups with their luthiers and use their rehair service, 10/10 would recommend.

Appel de Wilder & Davies suite à une expérience d'accueil moyenne. Merci de prendre à coeur nos avis, ça fait vraiment plaisir de voir que vous vous souciez de vos clients. Je recommande chaudement. Mon professeur de violoncelle a confirmé que matériel loué chez vous est de très bonne qualité.

I was in search for a full size violin for my son and looked in Ottawa, Toronto, and other stores in Montreal but couldn’t find one within my price range. Another violin mom recommended Wilder & Davis and they did not disappoint!
They have a large selection and always new instruments coming in. I couldn’t find one the first time, but went back a few weeks later and found “the one”. Actually, after taking the instruments home, I liked them so much, I ended up buying two! One for my daughter to grow into.
The staff was friendly, flexible and understanding through out the whole process…which can be tiring and takes so much patience ;) Delivery was easy and made an out of town purchase a breeze. Thank you Jordan for making our first big violin investment a memorable one!

We just purchased a Bam Hightech Contoured violin case from Wilder & Davis and their service was awesome! Special thanks to Jordan who helped us to find the perfect case!

First class work, customer service, people and merchandise. Every serious string player I know relies on this place! We’re lucky to have Wilder and Davis in Montreal.

Wilder & Davis has been our go-to luthier for years. Our daughter began playing violin when she was very young, and every time we needed new strings, or there was an issue with her bow, we would go here. When we bought her her 4/4 violin, we bought it from Wilder & Davis. We came back time after time because of the good service.
Recently, my husband bought me a used cello - an instrument I have wanted to learn to play for years. It is not a great instrument, but it is nice to have the opportunity to learn. There were some issues with it, and we brought it in for some minor adjustments, and to replace the strings, and to purchase a new bow. All told, this worked out to $600.
At my next lesson, my bow broke as I was putting rosin on it. As well, my teacher had an issue with the C and G strings. According to her, several of her students have had similar problems with the C and G strings from that company, and she has tried to bring it to the attention of Wilder & Davis in the past. She asked that I bring the cello back to have the strings replaced, and to provide her feedback (including a recording she made of them being played).
We went in on Saturday, and were met by a sales associate. When we explained the problem, he asked to look at the cello. As soon as he saw it, he became very dismissive. He would not listen to the recording, and would not even listen to the strings in person. Instead, he asked where we had bought the cello, and when we told him we had bought it used, and did not know its origins, he pulled up an image of a similar-looking cello from Amazon, showed it to us, and told us that Wilder & Davis didn't put good strings on instruments that were such poor quality, as there was no point.
The sales associate eventually deigned to replace the strings, and replaced the bow (which we had purchased from Wilder & Davis) but was rude, dismissive, and pretentious throughout the interaction. I felt shamed for having an instrument that was somehow deemed unworthy of any proper attention (though there had been no such issue when we had brought it in for repairs).

Originally, my plan was to play this instrument for a couple of years, and save up some money in order to buy a better instrument from Wilder & Davis. However, this interaction has me wondering if I should go to a different luthier in future.

Went to get my violin repaired and a new set of strings. I am very pleased with the work that was done on my instrument.

Honest and very professional. I have always had excellent service over the years. I recommend them to all my musician friends.

Excellent service, courtois et personnalisé. J'ai reçu mon violoncelle en mains propres et on est venu le livrer à la porte de mon appartement (grandement apprécié en pleine pandémie, alors que plus personne ne se donne la peine de livrer jusqu'à votre porte!), et tout ça, avec le sourire (bien caché sous un masque, ça va sans dire! ;-) Par ailleurs, selon ma professseure de violoncelle, les instruments loués sont parfaitement accordés, chez Wilder & Davis. Merci pour tout! <3

As a novice cellist they have been very professional, helpful and courteous in helping me with my instrument.

J’ai été surplace pour faire évaluer 2 violons pour enfants. La personne possédant l’expérience pour les évaluer n’était pas là ce jour là mais il m’a rappelé très rapidement. Il a été très courtois et très professionnel. De plus, ses collègues de travail ont pris le temps de me conseiller de façon très précise pour m’aider à revendre les dits violons. Mon expérience client avec Wilder et Davis a nettement dépassé mes attentes. Quel professionnalisme!

It's a musicians sanctuary for their treasured instruments. Your welcome is based on the fundamental notion of musical reciprocity. It has been my most cherished experience of C19. Respect as the new musicians quote!

Super rapide et efficace le service à la clientèle pour la location d'un violon pour mon gars. Le kit est impeccable.