22 January 2024 7:37
I wish that I could give them a 0 star. I rented a mini van to take family to my Dad's funeral in Calgary. I rented using the Uber app. The information from Uber never told me that I had to pay mileage. Returned to an additional bill of 693.18 plus taxes and a crazy amount of fees. Talked to the clerk, he called his manager and manager said that because I booked it online that there was nothing that they could do. (yea right) They are refusing to help me. Stuck with a 1143.18 bill for a 3 day rental, plus the fuel I put in it. Called Enterprise and they do not charge mileage on any of their vehicles. Including mini vans. DO NOT RENT FROM BUDGET.
02 November 2023 0:53
Avoid at all costs. Tons of extra hidden fees. Was initially told a week long rental would be 225 final rental was OVER $400

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