Campus Medicine Shoppe
2 reviews 1 Campus Dr #122, Saskatoon, SK +1 306-668-2256 campusmedicineshoppe.ca suggest an edit
07 November 2023 19:08
I regret to say that my recent experience at this pharmacy was quite disappointing. Upon my visit, I sought assistance for a common over-the-counter medication, Paracetamol, which I was surprised to find out is referred to by a different name in Canada and is commonly known as Acetaminophen in North America, which I didn’t realize at the time.
The first staff member I approached seemed unaware of this, and their demeanour towards me was less than welcoming. Instead, I felt belittled and uninformed, as if my lack of knowledge amused them. It was disheartening, especially considering the diverse community this pharmacy serves, including international students who might not be familiar with Canadian terminologies.
It wasn't until much later, after persistent inquiries, that another staff member provided a somewhat informative explanation. However, by then, I had already resorted to conducting my own research, which I found disappointing and inconvenient. I believe that a pharmacy situated within a campus accommodating students from various backgrounds should prioritize empathy and understanding, especially regarding basic medicinal knowledge and customer interactions.
Overall, my experience here left a lot to be desired. I sincerely hope the management takes the necessary steps to educate their staff about common international medications and fosters a more respectful, empathetic and helpful environment for all customers. I will never go to this pharmacy again. Thankfully, there are plenty of them not too far from campus.
The first staff member I approached seemed unaware of this, and their demeanour towards me was less than welcoming. Instead, I felt belittled and uninformed, as if my lack of knowledge amused them. It was disheartening, especially considering the diverse community this pharmacy serves, including international students who might not be familiar with Canadian terminologies.
It wasn't until much later, after persistent inquiries, that another staff member provided a somewhat informative explanation. However, by then, I had already resorted to conducting my own research, which I found disappointing and inconvenient. I believe that a pharmacy situated within a campus accommodating students from various backgrounds should prioritize empathy and understanding, especially regarding basic medicinal knowledge and customer interactions.
Overall, my experience here left a lot to be desired. I sincerely hope the management takes the necessary steps to educate their staff about common international medications and fosters a more respectful, empathetic and helpful environment for all customers. I will never go to this pharmacy again. Thankfully, there are plenty of them not too far from campus.
23 August 2023 3:31
Hands down the best pharmacy in Saskatoon. I have always received professional, prompt service. A special shout out to Amie who has always taken the time to explain everything I need to know about any medications for myself or my daughter. I also really appreciate the delivery service! Customer service is second to none, and everyone is always very attentive and kind. Thank you for all that you do for our community.