CIBC Branch with ATM

Have been with this location 12 years with a business account.it used to be an amazing bank all the girls working there new me by name and were great customer service.the last 3 years they have had nothing but turn around.i visit the bank once a week and every time its a complete hassle, the employees there now do not care who you are or are they willing to recognize or learn their customers. I am consistantly asked if i have authority with my account after being id'd and its just an awful experience. I am currently looking to move my business elsewhere

Been with them 20 years and their services get worse and worse every year I'll be leaving cibc as soon as possible

Went in cuz my credit card won’t work at stores.the lady working invited me to her station so I sat down.she continues to smile at me and then talks to the other person being “helped out” (nothing about banking just talking and laughing) and completely ignoring me when I was trying to speak to her about my problem.

I don’t know about anyone else.but this is not the kind of “customer service” I expect from the bank I bring service to. Along with the many other issues I have had banking at CIBC I will be closing my account and opening one up somewhere else.

Wow. What an absolutely garbage bank. The employees have no idea what they are doing. Such a waste of time trying to give them my business. Highly recommend you AVOID!

They need to have more people on hand. I shouldn't have to wait half an hour just to talk with someone.