Courtside Sports Medicine & Rehabilitation

I am currently a student at Lifemark Courtside. I have had a great experienced here. The team at Lifemark is extremely knowledgeable and helpful. I am learning a lot from this clinic under the supervision of clinical exercise physiologist. I would totally recommend to apply for a fieldwork as well as to book an appointment for the any of the treatments they provides.

I am currently a student working at Lifemark Courtside. I have had a great experience getting to learn under my supervisor and other staff. Everyone is extremely knowledgeable and great to learn from! One perk that stands out at Lifemark Courtside is the Cybex machine. There are not many of these machines in the city, and as a student I have had the opportunity to see the progress this machine helps with client rehabilitation and learn about its use. I would totally recommend to any others looking for their field work to apply at Lifemark Courtside, they are a great, knowledgeable agency, with extremely friendly and knowledgeable staff.

I always receive caring and professional service at Courtside. I always leave feeling good and well informed about exercises I can do between visits. My therapist is very detailed and carefully plans a treatment for me. I highly recommend this clinic.

Courtside Sports Medicine and Rehabilitation provide great service.
William Chukwu throughly assess injury to determine which treatments and exercises best suits his client.
I always receive caring and professional services. William Chukwu is very detailed and carefully plans a treatment for me.
I highly recommend him to anybody needing physiotherapy.

My family and I have been going to Courtside for many years and always receive amazing service. From minor aches and pains to shoulder surgery, Jordan Lougheed has provided thorough, professional and friendly therapy, treatment and rehab. A big shout out to Courtside and Jordan.

I was pleased with my experience at Courtside. The staff are very professional and I received excellent care from William Chukwu. The pain I was having was hard to describe and didn't make much sense, yet he provided me exercises that alleviated the pain when I did them as instructed. He gave me other tips, too, which have improved my sleep, and took time to explain the causes of the pain.

I have had excellent service at every encounter at Courtside! The exercise / OT and physiotherapists were EXCELLENT. Jen and Eric were invaluable over the past 12 weeks of my rehab program and have restored my abilities. Staff are always friendly, courteous and professional. The place is spotless and has exceptional cleaning protocols in place.

I was in a 12 week program for a lower back injury sustained in an MVA. I was appointed to Jordan Lougheed for my physiotherapist. I didn't feel Jordan's treatments were as effective compared to other physiotherapists I've seen. He made me feel inferior to him; like I was a client that didn't know anything about my condition and he was the expert and will fix me. Furthermore, the professionalism displayed by Jordan was poor throughout my entire experience. My condition was improving, but at a slower rate than expected. There was never any compromise working with him, as it always had to be his way since he's the expert. Jordan never felt an extension was necessary as I could perform self-management at home. I still didn't feel okay at the end of my program, and not at a level where I could self-manage effectively without my condition worsening. Jordan would offer different reasons each session as to why an extension isn't necessary, such as: "insurance won't want to pay for it", "we're already giving you so much", "you are okay", and "further treatment is not recommended". I felt that Jordan was not fully supportive and did not have my best interests in mind during my rehabilitation. He has the best interests of the insurance company in mind, rather than the injured clients. This resulted with him raising his voice at me for asking about the next steps after my program during our last session, as he still never provided a clear answer. He referred me to psychology as the "perception" of my injury is poor and all in my head. I did have an MRI and orthopedic surgeon consultation shortly after. My entire medical-team (surgeon, family doctor, military doctor, chiropractor) fully disagree with Jordan's comments in my discharge report. I do not recommend Jordan as a physiotherapist. I wouldn't want anyone to endure what I did by seeing Jordan.

Edit: After numerous phone calls from the coordinator asking to remove my review, I was invited back to attend the clinic for an SGI-approved secondary extension. I attended an initial consultation, and was made to feel like I wasn't welcome back by some of the staff. This most likely stems from my original review. When I saw Jordan in the clinic, he was very fake and snarky "welcoming" me back, and didn't take my health very seriously. There was never an apology from Jordan or Courtside on how my case was handled, nor an acknowledgment that they made a mistake. They almost made it right, but it was one thing after another. SGI then gave me permission to attend a different clinic (thankfully), and I opted to attend Alpha. What a very different experience between the two clinics. I would recommend Alpha Clinic over Courtside, as I was made to feel valued, respected, and cared-for there. They have my best-interests in mind over insurance. I have also made greater improvements at this clinic than when I was being treated by Jordan.

The front office staff are very efficient, helpful and courteous. I worked with Jordan Lougheed, and would absolutely recommend him. I went with no particular expectations about my success in improving the function of an arthritic knee, but have made great strides under Jordan's professional, thoroughly competent, and compassionate program of care over a few months. He is realistic but forward-looking and patient, and takes time to explore and explain the things which will lead to pain relief and increased function. I am so grateful for having had the opportunity to work with him, and would return in full confidence if I needed further help from him.

Very professional staff, very helpful and knowledgeable. Facilities are very clean and equipment was in good condition

Courtside is a fantastic facility with fantastic staff. The reason for the three star review versus five is because of one physiotherapist I was appointed to (Jordan Lougheed). I was in a 12 week program for a lower back injury sustained in an MVA. I didn't feel Jordan's treatments were as effective compared to other physiotherapists I've seen. He also didn't go "above and beyond" compared to other staff members at courtside, such as Janelle (physiotherapist) and Kelsey (kinesiologist). Furthermore, the professionalism displayed by Jordan was poor. My condition was improving (but not at the rate they were hoping), so Jordan felt an extension wasn't necessary as I could perform self-management. I still didn't feel okay, and not at a level where I could self-manage effectively without my condition worsening. Instead, Jordan would offer different reasons each session as to why an extension isn't necessary, such as: "insurance won't want to pay for it", "we're already giving you so much", "you are okay", and "further treatment is not recommended". I felt that Jordan was not fully supportive and did not have my best interests in mind during my rehabilitation. He has the best interests of the insurance company in mind, rather than the injured clients. This resulted with him nearly yelling at me for asking about the next steps after my program during our last session, as he still never provided a clear answer. He referred me to psychology as the "perception" of my injury is poor. I did have an MRI and orthopedic surgeon consultation shortly after. Both the surgeon and my family doctor fully disagree with Jordan's comments in my discharge report. I recommend courtside as a facility to attend, but I do not recommend Jordan as a physiotherapist. I wouldn't want anyone to endure what I did by seeing Jordan.

I've worked with Jayla and Chris, I cannot say enough good things about my experience with them. So friendly.

I had seen a physiotherapist at another place and she dismissed me as being recovered before I felt I was recovered. I felt that there was more to be done. I saw Jordan L.and have had great success with my recovery after my surgery. I would recommend him to anybody needing physiotherapy. He is very patient and very thorough.

Came to courtside for conditioning after a knee injury in December and in just a few months I am almost at 100%! I worked with Lee and Dale and they gave me great exercises to work on, and understood what I needed to be able to have motion and strength back in my knee. The rest of the staff is very friendly and helpful, as well as the facility has a convenient set up and is very clean.would definitely recommend courtside!

I attended Courtside in August of 2020 for several months after my car accident. I was lucky that they had a last-minute cancellation, and I was accepted as a client during the pandemic. Jayla was my physiotherapist for the past several months. Her knowledge, skills and demeanor were great. My injury required a few adaptations for recovery and my return to work. Jayla was able to provide acupuncture treatments on top of physiotherapy. Her friendly demeanor made it easy to accept acupuncture (I hate needles). She was understanding with my stubbornness to rush things and taught me to listen to my healing.

I had Kelsey as my exercise therapist after a few weeks of physio treatment. Her knowledge and adaptability helped with my rehabilitation. She found ways to include exercises that relate to my job as well as adapt them to help me with the pain. She was understanding and firm with my stubbornness to push through the pain and made sure I did not make things worse for myself. Her friendly demeanor made it easy for me to attend Courtside for several hours. I highly recommend Kelsey, Jayla and the Courtside staff without question.

After dealing with my injury for over a year, this was the first place that gave me a glimmer of hope that I could be pain free. This was my first time doing Physiotherapy and it was a great experience. The staff are all friendly and work as a team, and it is clear that they enjoy their jobs, which makes for an enjoyable environment even if the reason you are there is not enjoyable! I had a really bad vibe when I went for my first consultation at another facility, and I am so glad I chose to come here instead. It definitely made my healing journey more enjoyable.
I would absolutely recommend Courtside to anyone in need!

Nothing short of amazing, honestly. Lauren, Kelsey, Renee and all of the staff there made my recovery into such a positive experience. It's thanks to their incredible knowledge, passion and positive energy that I was able to get from a wheelchair back on my feet and walking again. They made me feel comfortable from the moment I walked in with their amazing front desk staff and kept it going right through my entire time there. I never expected to miss my physio team when I started, but I do. If you're injured, and you're reading physiotherapy reviews - you can stop; you've found the place. Call Courtside, honestly. Amazing staff, great facilities, and most importantly a super positive atmosphere!

Courtside Sports Medicine & Rehabilitation, is an outstanding facility that I have attended for many years now. They have the knowledgeable staff and facility to heal, strengthen and get you moving again. The facility and staff are top quality. The customer service and attention to detail are second to none. Courtside is a one stop "shop" for anything you could need, they have it all. Each staff member is professional, they greet you with kindness and treat you with respect. Great Clinic!

The staff is absolutely amazing, so caring and unreal at what they do! Best physio in the city hands down!

Great facility, well knowledgeable staff that go above and beyond our expectations. Real friendly environment. Equipment is in excellent condition and super clean. All in all a great facility keep up the good work.

I have been attending Courtside for about two years. Jennifer Butz has been fantastic, she is stubborn, will dig into data/research to find a reasons for symptoms and then form a plan to recovery. Patients are without a doubt her first priority! I have refered many coworkers and friends to her.

Dale and Bailee were awesome. They came up with a great plan and helped
to rehab my knees. Very thankful. Great place, safety protocols were awesome. All the staff is are very friendly, very positive.overall a great experience and great results

An enjoyable atmosphere. The staff really make the difference. I would highly recommend this facility for your rehabilitation needs.

Courtside not only excels in providing knowledge, but both the staff and individuals who attend the facility create a very positive environment. I chose Courtside to do my fieldwork placement and in the short time that I have been here I have seen many clients show progress in their rehabilitation. I would highly recommend Courtside for anyone that is currently suffering from an injury and would like to use a functional approach for success!

I've been doing my Fieldwork placement at Courtside since June and would highly recommend the clinic to any student looking to do their placement. The staff is always willing to take the time to teach, are all full of knowledge and have been extremely accommodating especially given these uncertain times. The physiotherapists at the clinic have been amazing to work with and the clinic is truly a very collaborative environment. Would definitely recommend Courtside to anyone looking for a functional approach to rehabilitation.

Attended Courtside before/ during COVID-19 outbreak for therapy. All staff helped me in all regards and kept equipment clean for safe use. Always a happy atmosphere, keep up the great work team!

Before I was referred to Courtside, i felt lost, both physically and mentally, my progress was halted and had no motivation, after my assessment and meeting the team, i knew it was different, they immediately developed a program that was tailor made for me and within a week or 2 progress was evident, the facility is top notch, the staff are very knowledgeable and professional, welcoming and friendly, this is the place to go for all your rehab needs, special thank you to Chris, Jenelle, and Dr. Fuchs, the entire staff make the difference, thank you all for an amazing experience.

Courtside is an exceptional rehabilitation facility! I had the opportunity to complete my fieldwork term as a Kinesiology student at Courtside and I couldn't have asked for a better placement. The level of knowledge, professionalism and care of each employee at this clinic is like no other. I would highly recommend any individual seeking therapy to inquire about Courtside Sports Medicine and Rehabilitation.

I had never used physiotherapy before and Kelly made the process easy. He made me feel at ease even when I was in pain. He knows his stuff and I would recommend him or anyone in this clinic.

I started working with Raeane in January of 2019 for pain in my elbow, and some nerve and shoulder stability issues. She was and has continued to be a huge support in helping me get back to doing the things I want to do in the gym this year. She is a great physiotherapist, and is invested in seeing her clients succeed. Thanks Raeane!

I have had the pleasure of co managing many of my patients with Kelly Knapp. He is an exceptional PT that provides patients with the highest level of care and professionalism. I will continue to co manage my patients with Mr. Knapp. Highly recommended.

I dislocated my kneecap and the Doctor that treated me put me in a cast. Once it was off I saw Kelly at Courtside. I had very little range of motion once the cast came off. Since seeing Kelly that has changed dramatically! I am getting closer to playing sports everyday and I know I wouldn't be anywhere near close to that without his knowledge and expertise. I would absolutely recommend Kelly Knapp!

I visited courtside Physio for a minor sport injury that continued to bother me. My experience while I was there was great. The front desk staff was very polite and knowledgeable when it came to my coverage. The physio, Kelly Knapp, was super professional and thorough with his corrections on preforming the exercises.

First impression: clean, professional, friendly and accommodating

Gym area clean

Their staff is amazing!
Physiotherapist so informative, will take the time to listen and explain what's going on. She is caring and understanding.

Kensiologist, knowledgable and kind.

I highly recommend courtside if you want to be in the know and want to see improvement and get healing.

I hurt my wrist earlier in the year and went to see Kelly for some rehabilitation. He was awesome! He took the time to explain to me what was happening with my wrist and worked on it for about an hour. After i left my wrist was feeling way better then when i entered and it healed up in the following month.

I have had a great experience with Courtside fitness. I greatly appreciate Raeanne's explanation of the progress as well as hints and tips to help strengthen my Health. I tried an another place before come in here and compared with that it’s kind of Day and Night experience. This is the best place and Reanne is the best. I also appreciate all other friendly staffs in here too. The admin at the front desk are always friendly and quick to respond any questions! Overall it's been a great experience. Thank you all!

My family and I have used Courtside for a long time recovering from various injuries. Our Physiotherapist, Janelle, is an extremely knowledgeable therapist and I would highly recommend her and Courtside to everyone. I really don't know where I'd be without her. Thank You Janelle!

An awesome clinic with wonderful staff members who are focused on helping rehab your injury and aches and pains. The moment you walk into this clinic the front desk staff is so very welcoming, and the physiotherapists and kinesiologists are knowledgeable and friendly. I highly recommend this clinic to friends and family. Thank you to physiotherapist Lauren for helping me with my running injuries and providing me with excellent knowledge!

I have received various private physiotherapy treatments throughout the years with different physiotherapists at Courtside and have been extremely pleased with the results. All therapists have been helpful, are patient and willing to listen to the explanation of your issues, and after treatment have always recommended ways I can prevent further injury such as using ice, heat, stretching, etc. The staff is like family and it is obvious that everyone thoroughly enjoys working at Courtside, which makes the environment a very positive one for the clients as well.

Kelly and the staff at Courtside are awesome and I would highly recommend them. I never realized the source of my pain could be the result of whats happening in a different location of my body.

Jenn Butz and the staff at Courtside are awesome. Super knowledgeable and very caring. I recommend Courtside to everyone.

I have had Jennifer Butz treating me since 2011 with many different types of physio treatments. She has helped me have full mobility with a broken arm after surgery just after a few months. Her knowledge, patience and drive for a challenge with her treatments has helped me complete Ironman triathlons and marathons, injury free! She also has suggested many different types of treatments and exercises that have maintain my overall health and mobility for me at work (standing all day) and with my active lifestyle. She is professional, knowledgeable and I admire her drive for updating and continuing her education yearly. I don't know what I would do without visiting her monthly!

Not only very knowledgable but super friendly! They take the time to listen and find source of problems. Been a client for many years and have never been disappointed.

I have been seeing Kelly, one of the physiotherapists for almost 2 years now. Amazing staff, who are very knowledgeable! They like to explain whats going on and how the exercises they prescribe will help.