Holiday Inn Express & Suites Swift Current, an IHG Hotel

We stayed here on Nov 26/23. The stay was amazing, from the time we checked in to the time we left! The staff is amazing and the breakfast was
Delicious. I highly recommend staying here!

I tried to check in a bit early, but was told my room wasn't ready and to have a seat, so I did. While I waited, I saw several other people check in. After about an hour, I returned to the desk (15 feet from where I was sitting) and asked about my room. The new person there reached down and grabbed my keys like they had been there for quite a while. I asked about it. Nothing. No apology, nothing. I went to my room, which appeared clean. The tub is worn out, but still clean. The next morning whole closing the shower curtain, I found 2 previously used wash cloths on the curtain rod. So, I definitely knew the shower curtain hadn't been replaced from the prior room guest as I also had their used wash cloths. Not a good stay. The staff was not engaged and the hotel needs an update badly. I won't be back to this IHG hotel.

I was very disappointed it wasn't clean had bugs in the washroom tub wasn't clean either jet tub had yellow stains and hair in it carpet wasn't clean sofa was ripped too not gonna go to that hotel again my daughter got sick because of this untidy place

I was disappointed in this hotel. The room did not at all look like the pictures, it felt old and dated. The bathtub had a big brown stain, the finish had come off. The air conditioner was noisy. We changed rooms, the stain was smaller in the tub and the air condition was better. I was told all the bathrooms in the hotel were the same. They are in the process of starting a renovation. I would not recommend this hotel.

Awesome, great rooms, great breakfast, great staff! We left our phone outside the hotel at 2am, got it back. Thank you!?

Good hotel in general, the bathtub/shower seems a bit dated and so is the carpet in the room. The location is next to a casino tho.

Bed bugs. Hotel management will not reply to phone calls or emails. Room 420, March 24,2023.

My 2 night stay was alright. Bed was comfortable, only thing was it was super hot in the room when I checked in 29°C is a little uncomfortable and it took forever to cool it down. Window only opened about 4x6 inches so it wasn’t like it could have been cooled with outside air.

We enjoyed our stay at this hotel. Its in a great location, its clean, and has a fantastic breakfast. Its everything u would expect from a well run hotel.

This hotel is great, if your headed out west its perfect to stay at. The manager Denise is fantastic and the breakfast is amazing! The rooms are so clean and the bedding smells like laundry which I love. The soap and cream products are Dove and I loved that! We stayed in a suit and it was like a mini condo which was very nice. We will def be back next year. Oh yea there is a indoor pool and hot tub!

Rooms a little run down, and bed bugs. Emailed my concerns and heard nothing back.will never stay here again.

Outdated, not clean and rude staff. It’s fine for a last minute stay on a road trip. Tub was very dirty, hair on sheets and staff at check in was rude and didn’t bother to smile or speak us, was on the phone.

Checked in at 8 am, sound asleep front desk called the room, they called my cell, asking when I was checking out. There was no apology for waking me up they did nothing to make it better for me when checking out. They said that they didn't know if I was still in the room even though I hung a do not disturb sign on the handle I filled out a guest registration I basically parked right in front I showed the clerk where I was parked. When I went to check out I told them of what happened there was again no apology and Jessa justifying that the housekeeping staff need to clean the room completely disregarding that I paid for stay at the hotel I was completely disregarded. I highly suggest finding other hotels in the area as this one is poorly staffed and poorly managed. And on top of this as well I asked him twice about my hotel rewards two days later still nothing was added to my rewards card.

Don't recommend the hotel. 30 mins waiting to check in. Finally got to room and found dead bugs in the bed. Asked for a different room. Got one with holes in walls. Brutal!

There was no bible provided in the room (and the whole place otherwise has the general vibe of a senior’s center.)

Have stayed here multiple times in the past. This is the first time that a computer error caused the wrong style of room to be booked. The front desk staff quickly fixed the error and gave me the room I originally booked. I will definitely stay here again every time that I work in the Swift Current area.

Staff laughs at you when you ask for a corporate rate. Then asks who pays for the room, meanwhile my name is on the credit card. Most unprofessional, will not stay here again.