Infiniti Regina

I had the opportunity to work with Shyam who is a blessing of a sales person. I went in for a test drive on Saturday and spent the afternoon with Shyam who took the time do make sure I was able to have a great test drive and he explained all of the capabilities of the new vehicle in detail. I had the opportunity to meet with the Wen & Fang the Finance Managers and Leon the General Sales Manager. The team is so knowledgeable and very caring. Shyam ensured that all of my questions were answered and he was very quick in responding!

Without hesitation, I knew that this was the car for me. And that decision was easily made from the amazing customer service from Shyam! When I returned to purchase my car today, Shyam was there to meet me. He set aside his afternoon to make sure my purchase was seamless. He drove me to my insurance company so I could transfer my insurance. Once the paperwork was completed, Shyam took me to my car which was in the showroom. He had covered it with a car cover and a big red bow on it! On his own, Shyam detailed the car inside and out to make sure it was spotless! There was so much attention to detail and the service was phenomenal. Shyam ran through the entire vehicle diagnostic again, l vehicle capabilities and the new technology. Shyam ensured that there were new car mats in my car for me. His attention to detail and service delivery is outstanding!

Before leaving, I had a grand tour of the entire building and ended up feeling already familiar with the location. At no given time did I feel any sort of pressure to purchase and that’s what made my purchase an even more a wonderful experience!

If I could give Shyam a rating it would be 10/5 stars! I would recommend this amazing Salesman and dealership to my friends and family.

If you want great customer service, attention to detail and a team that truly cares about you go see Shyam at Infiniti Regina!

Its my first time to be a nissan customer, i ised to be a jeep owner. First time to do service with my pathfinder which i purchased two weeks ago and i didnt know the ins and out of this building so i parked by were ther service department sign was, didnt know it was on the infiniti side. A gentleman came out and approached me asking if i needed help which was a good gesture for me and so i told hin my concern and he was very helpful eventhough i wasnt an infiniti client he took his time to provide me with tipps and educated me with tye tyoe of engine i have which is beneficial as a new pathfinder owner. He went out of his way, disnt even rushed me nor pushed me away he conversed with me thats related to my concern then redirected me to right service department. THANK YOU SO MUCH CORY for assisting me out, you dont know how kuch you made my morning.l, knowing at the onset was taken cared of. Appreciate it. I wish theres more like you
Mswrvuce department and guys are the most inpirtant part of a vehicle purchase for me coz this is were you will be majority of times and they will be dealing with you for a number of years having said that before your. Purchase a vehicke always go with the reviews of service then sales. Sales is only just second.thank you once again cory

My first time at Infiniti service. Waited years to save for my favourite car. The manager at the dealership was nothing but rude and continued to tell me false information about repairs needed. When I asked why it felt like they didn’t want my business she told me, “maybe if you bought the car from us and regular customer we would be more willing to help you out. ” I was shocked. Do yourself the favour and go to Infiniti Saskatoon. They treat everyone the same and don’t attempt to rip you off.

Excellent communication and help from Leon Dyck when ordering and at delivery.

Hop & Sunnya got me into a beautiful Infiniti vehicle. They made the process easy and stress free. Their customer service is unmatched in the city.

Mo did a great job. Good service start to finish. Beautiful car. Price was right.

Dave, Calin, & Fang were helpful & professional.
Special Thanks to Dave Smith for suggesting I put small ($500.00) refundable deposit on vehicle to hold it for me, as I was from out of town & on vacation, and wouldn't be able to be in Regina for 4 days. Zero risk for me, and classy move on their part. I was told they had an offer on the Murano, regardless, I got the vehicle I wanted at a fair price.