02 December 2023 19:48
Evan B at brighton jump.ca helped my husband and i with my phone plan and saved me 100s.he was so knowledgeable of the phone plans and all the ins and outs of how to make my experience the best possible.he went above and beyond to make sure we had complete understanding of everything. Highly recommend.
24 October 2023 14:32
My young son and I were in Saskatoon and his phone wouldn’t update. We were going to give him one of our older ones which also wouldn’t up date. We went here and Jared was the kindest and most helpful person. We left the phones there and he had to work extra hard to get them updated while we went to our medical appt. The service we received was amazing. We were treated with the best customer service possible. Thank you to Jared! Jump.ca you have an amazing employee here!
07 August 2023 6:55
It was brilliant. Evan attended to us patiently and was very knowledgeable about his products and offerings. Overall an excellent experience.
29 July 2023 9:05
Evan was great with my partner and I. Very patient, had humour and made us feel very welcome. And if I ever needed another phone, I will definitely be back here! Great service with an awesome guy named Evan:)
10 June 2023 2:34
Came in to get a screen protector for the girlfriend and we were met with absolutely stellar service, politeness, and efficient regarding customer care and understanding. The process was quick, easy to understand, and KK even installed the screen protector for us while we were in store.

Definitely recommend coming here for phone accessories and needs.
24 May 2023 18:42
My specialist was very helpful and knowledgeable about the plans and offers. It was an overall good experience
21 April 2023 20:11
Julian provided exceptional service to me, providing me with the product that I needed, and also answering questions I had about new Samsung phones.
01 February 2023 16:14
Jon was great help to me this morning and obviously knew his stuff. He took the time to get me sorted out with exactly what I needed.
31 January 2023 12:57
Best customer service from Julian D. Very nice and he took time to answer all my inquiries politely and made sure that no questions were left unanswered. Overall it was an amazing experience.
17 October 2022 12:12
Great selection of phones, Ashton was very friendly and helpful. Big thanks to him for helping picking the right phone.
25 September 2022 6:49
Lwin instructed me on how to use the earbuds that I've gotten as well
as the Bluetooth. I really appreciated his help.
23 September 2022 16:28
Ashton was a great help with getting me my phone upgrade. He explained everything perfectly and was patient! Would recommend this location.
13 May 2022 6:12
Evan was very helpful. He explained everything very clearly and easy to follow along with. Would have gave 5 stars, but didn’t have the phone case I would have liked. Great service though and would recommend completely.
21 April 2022 6:33
Great experience. The rep went through all the plans, explained the costs and helped us pick out accessories. Thank you.
08 April 2022 5:25
The staff where great, needed to replace a broken phone and the staff where very knowledgeable. Liked the no wait time. They had us in and out in record timing. Product knowledge was amazing as we asked alot of questions (made them think on there feet a little). Definitely recommend this location. Good job guys 5 from me. Thanks again
02 February 2022 14:06
Today I wasn’t sure if I should upgrade but w Jon he made this process easy much appreciated the professional service. Ty
08 January 2022 20:40
Very efficient and prompt service in replacing a battery on a MacBook Pro. Staff were friendly and accommodated my schedule.
30 December 2021 8:28
Took the time to answer all my questions and was very friendly and knowledgeable to the phones I was inquiring about and phone plans. Great place to deal with i definitely recommend this location.
11 December 2021 11:58
Got a s21+ today. I was in quite the pickle with my cellphone situation. Dillon from the Brighten location is an absolute beauty. I could tell he must of had a busy day and yet he had a great sense of humor and was very professional! Totally an A+ employee when it comes to customer service as i work in costumer services as well.
11 December 2021 8:20
Needed my AirPods repaired, got new ones within 2 business days - no charge. Would definitely recommend!
08 August 2021 10:17
Marco was very helpful assisting Arun with my request for a new phone. Very knowledgeable and helped me decide on the best option for my price range. I will let friends and family know how helpful both gentlemen were.
05 September 2020 19:40
Customer service rep was very helpful and did not make me wait around. I appreciated that. That atmosphere was also a lot better than the experience I had at the Preston location.
20 July 2020 13:57
Service was fantastic, quick and convenient and addressed my issues with a product I was having issues with.
05 July 2020 3:36
The store was pleasantly designed, but the service we got was not! Lazy staff. Don’t care about customers. I will never go to that store again. Totally careless of customers needs, not willing to resolve any issues. I strongly don't recommend them.

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