Mainline Chrysler

Sales people service was excellent
my new vehicle was nicely clean inside
overall great dealership!

A great dealership to deal with! Everyone was amazing but especially Tracy who was awesome to deal with. She took the time to listen to what I wanted and got me into my dream vehicle with payments that fit my budget! I highly recommend dealing with this dealership and Tracy!

If there was a 0 star id select that. In 2020 I bought a Subaru STI from this dealership which ended up failing mechanically within 3 months of owning the car. After several attempts of reaching out i was called a lair and met with nothing but excuses and the staff trying to sweep my situation under the rug. I lost several thousand dollars and will never even consider shopping this lot again.

Very friendly and knowledgeable staff. Aimee was great, answered all our questions, and had my vehicle ready for pickup at my requested time. Great service all around!

Horrible dealership.no phone number.jus text. Employees constantly get hurt broken arms this and that and nobody responds back to them. They never respond back to a customer unless they know the customer can actually fall through with the sale

Aimee at mainline Chrysler was great to deal with, answered all my questions and got me in the truck that suited my needs

Excellent dealership! Second Jeep from them. Fast, friendly amazing customer service and had the deal done over the phone. Being from hours out of town, they are delivering! Highly recommend!

After the experience I had at Mainline Chrysler, I can say that I'll never go back. Might as well flush your money down the toilet instead of giving it to Mainline Chrysler. Same end result.

The experience was ok ok.
I tow my truck as it was down all of sudden & they say there was no fuel. As there was indication of fuel gadge.
I was aware my guadge is not working & I use to measures my kilometers. As my knowledge it must have at least 50 lt of diesel.
But lucky they pore some diesel & truck started, but they didn't check what could be rout cause of shutdown of engine.
Then after when I brought back to my mechanic he found the fault & fixed it.
I would suggest mainline to inspect little bit more thoroughly.

Best dealership I have ever dealt with so far, courteous to it's customers. I would surely recommend them to anyone who is in need of a vehicle. Danielle in finance was amazing to work with!

I found the staff at mainline chrysler rosetown to be very knowledgeable and helpful with everything that I put in front of them. Kelley went over and above to answer all questions and covered all options both online and over the phone to assure me that I was in the right place when looking for a new vehicle. I will definitely be shopping for all future vehicles at mainline chrysler Rosetown.

Thank you Danielle and staff for making my experience at the dealership one to remember! I will definitely return for my next upgrade.

Danielle was amazing to work with and I recommend her to everyone with any questions regarding their financial inquiries in regards to purchasing a vehicle

Salesman

When Im shopping at Mainline Chrysler I ask for Wes Rubbra.aka Snipes
Wes has sold me 2 Limiteds in the same year.
Go with the best.
Ask for Wes!

Kelley is absolutely amazing at what she does. She listened to all of my needs and wants and helped me make a great decision on my new truck. She was friendly, personable and I will definitely be recommending her to anyone who is looking at buying a new vehicle. Mainline is so lucky to have her!

Have nothing but great things to say! Mainline and Wes in particular make going above and beyond an understatement. Great service, great people and the only place we shop!

Just purchase a new ram 2500.wes was my salesman and we did basically everything over the phone.when the truck showed up everything went exactly as planned.danniel was the money lady and that went flawlessly also.

Top notch customer service, someone greeted me right away and answered all the questions I had. Knowledgeable and know what they are doing. Go there to buy your vehicle.

Always our go to when purchasing a new vehicle. You feel like a valued customer not just a number. Thank you Rosetown Mainline!

Fast, friendly and professional service. For as long I keep my Chrysler 200, I will be loyal to the service department at Mainline Chrysler.

Wes Rubbra got us a better deal than any other dealer we spoke to. I will definitely be a return customer. It was a smooth process.

Do not deal with James this man made a mistake instead of taking accountability he chose to yell and hang the phone up on me three times the rest of the team has been great

Mainline Chrysler was a great car buying experience. James was really easy to talk to. Within a week they were able to get me into a 2019 AWD Nissan Rogue SV, at a great interest rate and affordable payments. They delivered my car, helped me cover the cost of insurance for a year, and treated me well. I'm really enjoying the Rogue, especially the AWD, with the snowy conditions we've been having. I'm really pleased with how everything went and how easy it was. I really appreciate the effort they put into getting me the best car at the best rate at a price I could afford. Thank you to James and the others I dealt with for making it an enjoyable experience. I'd recommend them to anyone looking for a good, reliable vehicle from a dealership that you can trust.

Had a great experience with our salesman Wes! The 4 stars is because of the push from the finance department to get extras.

What a great place to purchase your next vehicle, very professional salesman and staff, pleasure doing business over the phone with them. So if your looking for a different used or new vehicle go in and see Wes, tell him that Pat sent them.

Quick, easy and reliable buying experiance. The sales staff was attentive and knowledgeable. The response and patience from all of the staff as I requested multiple quotes on diffrent vehicles was great to see. Purchasing a new vehicle is a big responsibility and they understand that. Thank you to all the staff at Mainline Chysler for making for another amazing buying experience.

Easy purchase. Wes is top notch as are the rest of the folks I dealt with. This is the 3rd truck I've bought from Mainline and definitely will buy from them again.

They helped me get the car I wanted and so desperately needed. They helped me when the car dealership I was previously dealing with was treating me like trash. I highly recommend these guys to purchase your next amazing car you won't regret it!

Wes, Justin, and Keegan went above and beyond to get me into a truck I wanted. Working around my busy work schedule and getting things done efficiently even delivering my new truck and picking up my trade in. I couldn’t be happier with the service provided.

Wes & the staff at Mainline Chrysler are great! They all work hard to get you into your perfect ride. Highly recommend them for your next vehicle:)

Just picked up new 21 Gladiator eco diesel, service was a nightmare with constant issues with Def fluid, I tried to be patient with going through jeep
But really let me down at dealership level as there only solution to get me out of the obvious lemon was to trade it in at a unacceptable lose.be cautious
So disappointing

Recently I was in the market for a new truck, and made the trip to Mainland Chrysler. Wes helped me find the perfect vehicle for my needs! He was so helpful and informative, and made the qhile experience great! Love my new vehicle, and would recommend Mainland to anyone. Thanks for the A+ service, Wes!

We were looking for the right truck for quite a long time and ended up buying when the market was fairly high in the late summer of 2021. Wes was really helpful and knowledgeable and worked really hard to get us a good deal despite the inventory shortages from the market in Canada. During the purchase process we identified an issue to the truck that hadn't been noticed. Wes brought this to the attention of his manager and they immediately offered to fix the issue, no questions asked. (And it wasn't used as a negotiation tactic later which is quite honourable in my opinion.) We were happy with the price, the financing options they offered and the extra options that Justin offered. We purchased the truck and drove away happy customers. Thanks to the team at Rosetown Mainline Chrysler. We love our "new to us" new truck.

Bought a new Jeep with Derek! He was fantastic my car was hard to find in this shortage and he had it here in less than a week!

Wes Rubbra from Rosetown Mainline, sold me a 2019 Dodge Ram Sport. Best salesman I’ve ever dealt with. Very informative and answered all questions I had. Definitely would recommend Wes.

They were really good! Although they don’t really give you an option on which type of vehicle you want. But overall super good! I would highly recommend.

As an out of province customer, I wasn't sure what to expect when buying a car sight unseen. Wes and Connor made it a pleasant experience. Both were very personable and easy to work with over the phone and via email. Wes was accommodating with information and pictures to make me feel like I was there looking at the car. Connor was thorough with his explanations of how all the paperwork would be transferred and processed. A huge thumbs up for the team at Mainline.

Probably the worst experience I have had in any dealership ever! Communication was abysmal, the attitude of some of the staff was disgraceful and they were less than honest about what was happening with my truck! Had it not been for "warranty" work on my truck, which i had brought only 2 weeks prior from Mainline i would have walked.
Not that Mainline will care, but we will never take our business there again! I would sooner poke my eyes with hot pins than grace the doors of this place again! To add to this the dealership agreed at the very beginning of this 2.5 month truck repair to refund me $250 which I had paid to them when my truck went in. This was on the condition that if any damage was found to the internal engine of my truck when they tore it apart they would refund me back the $250!
Damage was found in the pistons and after 2 months a cheque mailed out to me!
In the meantime I left a fair and honest review of my experiences with Mainline but to my surprise I woke up to an email from the VP advising that they had seen my review and the cheque they mailed out has now been cancelled and would be unable to be cashed! An absolutely dirty move by mainline who think they can mulnipulate and bully there way in and out of situations!
When I emailed mainline i was told I had fabricated the whole story, and as far as they were concerned their staff had handled the whole process perfectly and i was the problem! This is just a snippet into my dealings with Rosetown Mainline! Headache from start to finish. If they need my $250 that bad they can keep it! I just hope they put it to good use and perhaps send some of their team members on a customer relations course becasue they definitely need it!

I haven't been an actual customer of a dealership in a long time. I was employed at one for many years. Ashley in service was amazing! I was a first time customer at Mainline and she treated me like I was her best customer. I am totally impressed with my first experience here! I will be back!

Overall it was an ok sale. I got a decent price on my trade, the vehicle we purchased fits our needs well. The bad is that we hadn’t even left the community after lunch and a concern was already present. The power sliding door was making noise and still is. I contacted my sales person and was told that they will get back to me and I’m still waiting. There are other disappointing parts to the deal but I’m happy with my purchase I’d just like my concerns addressed.

I live in Ontario and purchase my vehicle online. Dealing with the salesman I was able to negotiate a price where we were both happy. I traded in my vehicle and must say the service was exceptional from the front desk right through to the sales. When I arrived to pick up my vehicle I was greeted and instantly became part of the family. The sales people went on and beyond to accommodate me and make my purchase run smoothly. Derek Jesse and Mike I hope your boss reads this and says it might be time for a raise as you deserve it thank you very much and I definitely will consider you in my future purchases.

Aimee was incredibly. Found a truck I liked on line. I texted the dealership to hold the tuck for me until I came to test drive it.
The truck was what I was looking for.
I was waiting for Aimee to start adding on all the extras - She did not try to sell me more then what I wanted. That’s what I call service.
Justin was a pleasure to deal with the financing end.
Thanks for a great experience Aimee and Justin

Wes was our salesman at Mainline. The staff and service was amazing, we called at 3pm and they stayed till 8: 30pm to make sure we could buy our jeep that day. Everyone was very helpful and made buying a vehicle easy and enjoyable.

My experience at Mainline Chrysler was exceptional! The entire team went above and beyond to help me get into a new truck. The service was excellent and everyone was very friendly and professional. I would recommend Mainline to anyone that is searching for a new vehicle. We travelled 3 hours to see them and it was totally worth it.
Thank you Mainline Chrysler, we love our 2021 Ram!
The King of Trucks!

Great customer service. I’m from BC and contacted Mainline about purchasing a Jeep from their dealership. The process went smoothly and I expect delivery any day now.

Great service from Wes Rubbra & staff at Mainline, would recommend them for your next vehicle purchase.

I just bought my 2016 Ram EcoDiesel this week. I cannot say enough about how professional, honest and polite Wes Rubbra was. This is the 2nd truck our family has bought from him and we will continue to come back. Great team and dealership!

Had great experience. Wes and all the rest of the staff were awesome and ready to deal. We were happy with our deal and overall experience. This is not the first truck we have bought from Wes and will not be the last! Big shout to parts man Kenny for tires and finance man Justin.

I bought my 2019 Jeep Sahara and the service my family and I received was next to none. Kudos to Colton who was very patient with our questions and nagging. I would definitely recommend Rosetown Mainline Chrysler.

Colton Wilk was hands down the best salesman I have every dealt with, he was very knowledgeable about the product as well as finding the accessories that I wanted on my new Jeep. The sales manager Ryan Bayda was also very friendly and made the experience that much better. Will definitely be back to buy my next vehicle from these guys.

Aimee was great to deal with. Took the time to get me the exact truck I wanted and at a great price. Definitely worth the drive.

Very disappointed and upset with my last experience with the service manager. I bought a brand new Jeep and as part of the sale I had a hitch installed (or so I thought). A year and a half later I went to use the hitch only to find out that the service team missed a very basic step-registering the hitch with my Jeep, therefore the electrical part of my hitch didn't work. I was not in Rosetown and was unable to drive to Rosetown because I was in the middle of moving to BC. I brought my Jeep to a Chrysler dealership and had to spend $285 to have the problem diagnosed and fixed. Mainline Chrysler would not take any responsibility for the mistake when they incorrectly installed my hitch. They did not register the hitch with my vehicle at all so warranty wouldn't cover anything. Glad I never ever have to deal with them again. Can't be trusted and won't take responsibility for a mistake. Please be careful.