Paragon Auto Service

They are a trustworthy business that gets it done right and never overcharges for things that aren't needed. Glad to of found them!

I have used this business now for a few vehicles and have been very happy with the service and information they were able to provide me regarding the vehicles. Definitely will use again!

The owners were phenomenal! My vehicle broke down I called CAA for my tow and they suggested Paragon. My vehicle had extreme problems. They did all they could in a very timely matter. Staying in contact with me the whole time. I would recommend this place to everyone. Very clean and professional! I would give more stars if I could!

This is the best mechanic shop I have ever been too.

The customer service is second to none and the owners are exceptional human beings. My wife and family have been going to Paragon for years now, and every experience has been outstanding. While going to the mechanic can be stressful, I know they will always be kind, professional, efficient, and go the extra mile to communicate what is going on with my car and to provide me with all the options.

I am thrilled to have a mechanic that I trust.

Highly recommend!

I have been going to Paragon Auto Service for many years! They are trustworthy, honest, brilliant, particular, and talented! The owners are car people and have raced and had classic cars themselves for many years. They have hired the best mechanics around! I wouldn’t go anywhere else!

I have been going to them for year, with all my vehicles! I have had nothing but the best courteous service every time! I have had them tell me NOT to do work because it wasn't worth it! I trust them and that goes a long way!

Paragon Auto Service will now be my go to auto repair shop! I had the best experience here with very honest and trustworthy mechanics. Paragon Auto Service really came to my rescue with a vehicle issue I recently had. My vehicle drastically needed a new power steering pump. After taking it to another shop in the city and being told that to replace the power steering pump would be $4000. I immediately called various other mechanical shops in the city to find out that the original quote of $4000 was outrageous. Steve at Paragon explained the work that needed to be done throughout the process and the price was great! Paragon was able to fix and repair my vehicle at a fraction of the cost. As a young female, who doesn’t know much about vehicle mechanics Paragon explained the problems and what exactly needed to be replaced. Steve was absolutely amazing to work with in a difficult situation. I could not recommend this shop more to anyone who asks. The prices are fair, the service is amazing and efficient. Steve had my vehicle done in a day and at a quarter of the price then the shop I originally went to. Paragon really made my day with their service and explanation of what was wrong with my vehicle.

I have worked on carburator's for years and when I have an issue I can't figure out I head to Paragon and get Steve. Always willing to help me figure it out. I have sent many guys over there for carburetor rebuilding and have heard nothing but positive things from his work. I highly recommend his shop for all your automobile repair needs.

We struggled to find a shop that could fix the carburetor on my daughter's '83 Tercel or was even willing to look at it. Paragon agreed to let us drop the car off on short notice after another shop backed out of looking at the car. They were upfront about the estimated repair costs and invoiced exactly what they quoted. I would guess the job was likely one that took more time than they billed us for. We are very thankful they got the car running again and we will definitely be back when our other vehicles need service.

We have dealt with Paragon for the past 30 years. We are always treated well. The workmanship is excellent. They always seek our approval before proceeding with unexpected repairs. They only fix whats broken. We would highly recommend this mechanical shop to anyone.

Steve and Heather always take care of my vehicles. I trust them hence making it easier for me to leave my vehicle in their care. Thank you. Jackie Konkin

This shop is amazing, I’ll explain why in detail but I’ll give you the bullet points first.

Honest
Great people
Great work
Always able to make time for you
Won’t take advantage of you

Honest: I’ve dealt with a lot of shops in the past before dealing with Paragon and once I found Paragon I don’t go to any other shops. They never try to get you to replace or repair things that aren’t necessary to be able to charge more, they will show you the failed part they replaced and explain it for you. Once I brought in a vehicle with such and easy fix, a bolt missing or something, I can’t recall specifics, but they repaired the problem with a 30 cent piece within a few minutes and didn’t charge me anything, that would never happen at any other shop, that would be an hour labour charge and a diagnostic charge minimum. I’m so happy to have found a shop that I 100% trust and they never let me down. I would trust them to deal with grandmother and know they would not try to take advantage.

Great people: They are the friendliest people to deal with, always willing to work with you, never in a rush or annoyed if you have questions.

Great work: Always done quick and well.

Always make time for you: In my experience they’ve always been able to book me in within a day or two, I don’t know if this is luck or not, but I always appreciate not having to wait a week or 2 for an appointment.

I know this is a long review but since about 2009 I’ve been going to this shop and they’ve consistently impressed me. I cannot recommend this shop enough, you’ll never want to deal with another garage again. Somehow make you feel like a VIP customer and I don’t know how but they repairs always cost much less then I anticipate, I no longer cringe anytime I have to bring my vehicle in for repairs. Heather, Steve and Kelly, thank you so much for the work you do, my family will be coming to you for generations so I hope you never retire lol.

Very professional and quick service Steve, Heather and Kelly were amazing and knowledgeable. Highly recommend

Are you looking for honesty, hard work and fair prices?
I had taken a 2015 diesel car into a local dealer due to an engine light on the dash and was given a quote of $21,384 + tax, to replace the engine. I drove the car home and contacted Paragon Auto Service – Heather & Steve.

Heather was very sure it didn’t require an engine and Steve was very honest about the issues that may come up if he delved into the problem. I felt it would be far less costly than my original dealer “estimate” and left the car in their capable hands.

The car was fixed with a strict eye towards detail, including catching a broken adjuster on the cam pulley - Amazing Work! These individuals had the car back on the road, no fuss, no hassle, for less than $2000. (This price included the regular maintenance work that was upcomming in addition to the engine problem!)

I feel that I’ve won the lottery! Not only have I saved $20,000, but I also have an auto shop that I know is Reliable, Trustworthy, Honest, and Fair – you could not ask for anything more!

A huge thanks to these Paragon owners for their exceptional abilities & high level of service!

They replaced my transfer case, both front u-joints and support bearingvery quickly and had me on the road even though some of the parts were hard to find. Thanks so much.