Petro-Canada & Car Wash

Not very happy had a wedding on sept 11th. Went through the carwash befor my
forere my daughter s wedding.got out in the parking lot of petro buds still on grill soap spray on black side panels of vehile. Back bumper and licence plate it didnt touch it

I dont care if the lady forgot something and had to leave the line. If you leave the line, you wait behind the new people that's it. Cashier is fkg rude

Car wash will damage your car (lost a mirror cover) and the attendants can't be bothered to go look for the part for you

The staff are always friendly and helpful. We use self-serve gas pumps there. We regularly wash our vehicles in their car wash. PetroCan usually has a promo with 1 or 2 free car wash as a bonus when you purchase 5. You can use their online website to reload car washes too. I find they sometimes have manager deals, on their carwash package. Always grab that one! They have a large snack and beverage selection. They also have a well kept large public bathroom inside. Close to Highway 6 & 11. Have been their customer for decades!

Diesel pumps take almost 15 minutes to fill 70 litres. Attendant said it’s due to cold temps. Was only -11 C. Pumps were like this last winter as well, clearly not keeping up with maintenance/repairs.

Terrible customer service- supposed to be open 24/7 but the cashier would not let us in to pay for gas. Wouldn't even tell us why, just ignored us.

Clean well kept friendly service all around a good petro to stop for a fuel up or a spotless car wash

Pathetic customer service. Visit store last night the guy on till act like statue with a blank face and don’t know how to speak. He even didn’t told me my total. I don’t know these type of people selected for customer service

Good place to stop on my way out of city to top off my fuel plus wash my car with nice big area to get in and out off Albert St

Tried to get a car wash. Got second in line after 20 minutes only to have the guy shut it down. Rick went in for a refund, won’t issue us one, says come back later. Explain we don’t live here, still won’t give a refund. Offers a free car wash for any Petro then reopens car wash and lets us cut in line. Get in only to have the damn thing shut down with us inside. 10 minutes to get us out. Still won’t do anything for us. Doubt we’ll ever be back here!

I can confidently say that I will not use Petro Canada again. My husband went through this locations carwash and saw scratches and dents all along his driver side. From the front quarter panel to the rear quarter panel. We went in to report the damage and have been told we'll be contacted the next day each visit. We have made repeated visits because they called us once saying they're reviewing the carwash video but have otherwise not contacted us. A couple visits and numerous calls later (even to corporate) and still no timeline on a response. Guess it was a hard lesson learned.

Updated: finally recieved a call to bring down the vehicle to be assessed by the elusive manager. They refuse to accept that their car wash caused the damage even though they were doing maintenance on it right after we submitted our claim. Will never go here again.

They are cheaper compared to other gas stations in the area. I don't know if this happens all the time. Several pumps were not working though.