Pines Edge

A big thank you to Laila! I couldn’t ask for more. The way she helped me is unbelievable. I needed to find a house desperately and she went above and beyond to help me find a perfect home! She deserves a bouquet of. Boardwalk is lucky to have her in there team. Much love

Dealing with Laila in the leasing office at Pines has been an absolute pleasure. She is quick, efficient and answers concerns right away. I was a previous tenant moving back to the location and this has been a seamless process. She is great with her customers, attentive to their questions and needs, and just an overall wonderful and pleasant person. I appreciate everything she has done thus far.

I have lived at The Pines for one year. It has been a pleasure living here. Always someone working on the grounds and the building. The building is so clean and kept up! All the staff so pleasant and helpful!
My suite is lovely with beautiful finishes!
I am sad to leave!

Location is great, but if you need maintenance for anything it’s an absolute joke. Was without air conditioning for over a month, heat didn’t work for a couple days in the fall, leak in the roof lead to water damage. Water damage took over 5 weeks to get “fixed”, and all they did was paint over it instead of replacing the drywall. Very poor customer service, nobody has the ability to follow up with maintenance requests. Elevators and hallways are almost never cleaned. Burnt out lightbulbs in hallways take months to be replaced. Underground parking is nice, when the garage door actually works (at least once a month it’s broken). Pot holes (some over a foot wide) take months to have them filled in. Landscaping/lawn care is terrible, weeds everywhere. When I first moved in the place was a mess (“cleaning” staff are a joke), air conditioner full of mold. If they offer an incentive for signing a lease they will do whatever they can to rip you off the following years if you wish to renew.

Great place to live but not easy to give directions to as it is behind an older apartment complex. This building is now 4-5 years old so somethings are starting to need repairs but they do get done fairly quickly. The outside windows have never been cleaned and really need to be done since they have been in the building for 5 years.

Brutal response from rental agents, confirmed my viewing and then never got a message and was treated like I wasn’t a valued customer. I planned the showing into my schedule, and was completely left out of communication and wasted my time to get no showed by the realtor. Very unprofessional and just pure sloppy

I have been living in this apartment complex since 2017 and I couldn't be happier! The Boardwalk staff have been nothing but amazing! They are always so polite, friendly and quick to help out with any questions! The complex is always kept maintained and up to prisitine standards and conditions. I couldn't be happier with my choice in living here and even happier to know how dependable the Boardwalk staff are! The prices are affordable and the walking path/park right next to the buildings make it nice and easy access for walkers/joggers. I would highly recommend these apartments for anyone looking to move into their own place!

We had been living in the Pines Edge for 2 years. Close to aminities (school, playground, recreation area, restaurants, gym, grosery store). A delightful and quiet place to walk with children, friendly staff, beautiful landscaping. I totally recommend boardwalk for everyone.