08 October 2023 8:52
Service is literally inaccessible to anyone with a full time job, month after month they tell you to call back but fail to tell you that it needs to be done in the morning or they won't take an appointment. Like how about if you're gonna do that, you give people the full information that they need to book an appointment. Instead, the receptionist is rude and short. It's BEEN FOUR MONTHS OF BEING TOLD TO CALL BACK. People overdue for cancer screenings is not a time to be fruiting around.
08 July 2023 15:47
My daughter phoned a month ago. To have an IUD taken out. She was told to call back may 23. She did call and was told now to call June 26. This is absolutely ridiculous. If this is the type of service you offer. Maybe you should close your doors. The reception lady and offered no other advice then go to a walk in. No option for a cancellation appointment or too even book one in the future.
15 November 2021 1:55
I had called trying to gather information and options. The lady was very short, and abrupt. She didn't answer any of my questions, and laughed. My experience was horrible when I was looking for help, it made me more worried. Absolute waste of time.
10 November 2021 4:50
This place used to be awesome, went there for about 14 years. Now it's a nightmare to get an appointment these days. The receptionist usually isn't very friendly. After finally getting an over the phone appointment although I needed an in person appointment for my depo shot, I never even received a call from them for my appointment. This place is brutal and not as professional as they used to be. I'm finding somewhere else to go now.
07 November 2020 18:21
Very welcoming and helpful, made the visit much more comfortable than I was expecting
29 September 2020 3:56
My very first time visiting as a walk in to get my PAP smear and I gotta say, it was the best experience I’ve had. The nurses were so friendly and the doctor had an amazing bedside manner. Just amazing!
21 September 2020 12:31
When I called the first two times I got the voicemail, understandable as sometimes it gets busy. But when the receptionist answered she was very short with her answers. I was trying to book an appointment that worked with my hours as I work full time and had asked if they booked on saturday as it doesnt interfere. (Plus the website states they can book saturdays) The more I tried to ask questions the more rude she got. I understand that people have tough days sometimes but dont take it on someone who's just trying to take charge of they're reproductive health. I decided to not book with them at this time as I did not feel welcomed at their facility. Unpleasant at the very least.

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