Regina Nissan

I came to Sunnya and Hop looking to replace my aging vehicle with something newer and more reliable. I was originally looking at used choices, but Sunnya and Hop were able to get me into a brand new vehicle with everything that I needed. The process was fast, and Sunnya, Hop, and the entire team made my buying experience incredibly easy and low stress. Fred even transferred all my belongings from my old vehicle into my new one, so I could take it home that same day. Fantastic buying experience and will definitely be passing on my recommendation to anyone looking for a vehicle. Thank you Sunnya and Hop and the team; I love my new vehicle!

I bought my first car (sentra) from Nissan Regina and customer service was amazing. And special thanks to Harman who explained everything in detail. Really appreciate the efforts and service.

We walked in with my wife in the Black Friday week just to exam our options not knowing what to expect! Our dealer Adam was very helpful polite and always with a smile! Also shouts to the finance department that helped us to find the best finance option a and didn't insist on "selling extras" as othe dealers do. Great experience thanks guys!

The Nissan I purchased turned out to be a complete disappointment. From constant mechanical issues to lackluster performance, it's been nothing but a headache. The interior feels cheap, and the outdated technology is frustrating to deal with. I regret choosing Nissan and would advise anyone considering it to explore other, more reliable options. My experience with Nissan Dilawri dealership's customer service was horrendous. The staff was unhelpful, rude, and seemed disinterested in addressing my concerns. They mishandled my inquiries and took an eternity to respond, displaying a complete lack of urgency. It's astonishing how a dealership can neglect customer satisfaction to such an extent. I strongly advise against dealing with this dealership for anyone seeking a positive and respectful customer service experience. Dont even deserve this one star…

Top Notch Service at Regina Nissan and Kudos to Curtis McGlaughlin ultimate Service Manager!

Wen, Hana and Fang went above and beyond to help me out in my difficult situation with getting a new vehicle as mine did not pass safety when moving from out of province. Definitely recommend going to Nissan Regina for your needs!

Great Experience, excellent customer service
Specially By Harmaan, Harmaan treated us really well

If you're looking for a new or used vehicle Mo is the man to talk to. You can rest assured all of your cause for concern will be put at ease. He's a stand up guy that will go above and beyond to ensure the most pleasant transaction. I wouldn't buy a car from anyone but Mo!

I highly recommend Mr. Harman! He makes an extra effort to keep customers accurately informed. I had a wonderful experience purchasing a used vehicle plus the process was stress free and pleasant. Sir Harman was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. Got my new car the same day after dealing with paperworks! Fresh and clean. I walked out happily and appreciate the great customer service. I would definitely recommend Nissan Regina to family and friends.

Efficient, professional and personable would describe the team at Regina Nissan. Hana, my salesperson, was informed, very helpful and well organized. She went over and above to make my car buying experience a great experience and I love my new KICKS!

I had the absolute best experience working with Regina Nissan to purchase my new vehicle. I am from out of province and had quite a few reservations purchasing a vehicle without being in person. I really feel like the team went above and beyond for me to feel comfortable and secure in making such a huge purchase. Hana and Wen (sales team) specifically were wonderful to deal with. They are professional and friendly, they listened to me and my worries, and they made sure I was linked in every step of the way during the process. They were 100% upfront with timelines and expectations. I ordered the same vehicle locally and they gave me such a run around with timelines that I decided to go through Regina Nissan because they were forthcoming and willing to go above and beyond – sometimes even on their scheduled time off. My local dealership refused to have the vehicle dropped off on their lot, so Regina Nissan had to get creative in delivery – but they delivered. I was also impressed that Hana made personalized videos of the vehicle features to show me how to use all the bells and whistles. I was also very impressed with the sales manager, Kevin. He went to great lengths to help me feel comfortable and answer my many questions. Kevin also assisted to provide my local insurance company with information while he was off duty at a cabin with his family. This is greatly different than the service I received locally. Quite frankly, I will happily deal with Regina Nissan in the future vs.purchasing locally. It was overall a very pleasant experience.

If you need a new vehicle and you want a great experience from start to finish definitely come to the Regina Nissan on broad street. We worked with Daniel Erickson and we were extremely happy with everything. He isn’t pushy, has a lot of knowledge and is willing to help you find the perfect vehicle that checks everything on your list. We will be sending any family and friends looks for a vehicle in the future straight here.

I have always loved driving a rogue and still love my vehicle but not impressed with the customer service team at Regina Nissan. When I bought my vehicle they had not switched out the plug in order for me to be able to plug my vehicle in here in Canada, which pretty important with our winters. For the first 2 years I had my vehicle I was parking in a garage and did not need the plug in, when I noticed that it had not been switched out I immediately went to Nissan to ask them to put one on my vehicle but I was told since it wasn’t in the first year there was nothing they could do for me. I was told I needed to buy one even though my vehicle was brand new and they never did the job of switching out the plugins in the first place. Being as I was a return customer this upset me a lot, I had left a message for the management team to get back to me and no one ever did. Needless to say I will no longer be a returning customer after their poor customer service this time around.

Regina Nissan was able to secure finance for me while other lending institutes rejected my lease application saying that I was a new comer and no satisfactory credit history.

Nissan has the greatest customer service A big thank you to Curtis from service I had Tire issue this morning and he was on top of everything Curtis is very professional &gets the job done️

*Spanish translation below.

English version:
By far top of the line service. Customer attention is excellent. I have taken my car there always for maintenance, repairing, etc, and it is an outstanding experience every single time
Without any doubt it makes a 5/5 trustworthy.
Spanish translation:
De lejos lo mejor de lo mejor en servicio. Excelente servicio al cliente. He llevado mi carro siempre para mantenimiento, reparación, etc y como siempre la experiencia fue sobresaliente.
Sin lugar a dudas hace un 5/5, es un sitio de confianza.

Ask for Puru! He was very friendly, helpful and not at all pushy and won’t pressure you. I went in there not knowing what type of suv I wanted. He showed me multiple different vehicles, was very knowledgeable on all of them and helped me narrow down my options. He found me the PERFECT suv and was very pleasant to deal with throughout the whole process. 5 stars!

Hanah did a great job on assisting us from the start until our vehicle has been delivered. She updates us often on the status of the vehicle. We are so happy with her service. When they delivered our vehicle with Wen, they adjusted to our needs since we are residing in Weyburn they made a huge effort to reach on us. Really appreciate it. And we are now enjoying our Qashqai. Thank you for these people who assisted us and making our goal to have a brand new car possible. God bless you and Thank you

They replaced my wife's car tail light set without even asking me if i want to keep the set or should they throw it.the tail light set are not broken, one has just condensation inside.im not a mechanic but i can ask someone if one of the tail light can still be fix or resealed or not at all.but what they do is they just throw it without even asking me. When i tried to recover it they said they throw it already in the garbage.very disappointing.thanks anyways!

Best buying experience I've ever had. I couldn't decide between two vehicles. Never once felt rushed or pressured. Financing was a breeze. Very happy with my purchase.

Sunnya, Hop and Fred are the best team to help you find your next vehicle! They help me find the right car for me and my family:)

Edda is the best! She explains everything very well. She is always patient and listen to your concerns, requests and finding what’s the most suitable for you. Definitely 5/5

The customer service at Regina Nissan goes above and beyond any expectations. Friendly, knowledgeable, well rounded team. They go the extra mile to make sure all your needs are met, all your questions are answered, and you leave not only with a new vehicle but a smile on your face knowing you will always be looked after with importance. Extra special shout out to Hop, Sunnya and Fred. You guys are amazing.

Curtis at the service desk was phenomenal in helping me figure out what was going on with my murano and was extremely professional! Highly recommend calling him for your needs.

Team was not friendly at all. Zenaya wasnt helpful and not very knowledgeable! Weak communication. I wont buy from here again.

Vincent is an amazing sales professional. Not only was he super patient and highly knowledgeable, but super dedicated to the needs of his customer and really exemplifies service excellence in all categories. The entire team there were great, super friendly and helpful.

The service staff (Amy, Curtis and Trevor) are friendly and helpful with all my concerns. I don’t know the men’s names in the back who are doing the service work on my car but I thank them too for always taking care of my car when I bring it in.

While getting my car from Regina Nissan Moe and the rest of the team pulled out all the stops to make sure that I was happy with the buying experience and my vehicle. They did an in depth review of the car with me even though I was already thoroughly knowledgable on the vehicle. They were able to show me how certain features worked and let me take it home to make sure it was the one for me. Moe personally made sure the car didn't have a speck of dust on it after washing it before I took it home. They even parked it in the showroom for me and put a silk cover over it so I would get a big reveal of how it would look when it's clean. Great experience overall and very happy with the effort the team put in.

Will not honour their advertised price. This is against the law in Saskatchewan. They do this by demanding you purchase "mandatory" accessories. They said there is no way I can get the advertised price.

It was my first time dealing with Regina Nissan and I couldn't have asked for a better experience. Hana was so pleasant to deal with and made the process of buying a new vehicle that much better. Definitely recommend this dealership. Thanks Hana!

A great experience. Adam helped us out and answered all our questions and concerns. Highly recommended!

The service dept at Nissan is by far the best service dept I have ever dealt with. Despite not buying my Nissan from them they have gone above and beyond to help from the beginning when I purchased it and had Troubles with the car started I had installed and then the curb I hit that messed up my tire. They are all easy to talk to, understanding and they treat me like part of Nissan not just a number in a book. Darcel, Curtis, and Amy (manager) are always willing to help me, answer all my questions, call me back Etc. I’ve had a 5 star experience there every time I’ve been in.

Moe was excellent. I came in frustrated in he was able to ease my frustrations and provided excellent service. The sales manager was really great as well. Thank you so much. I will be back and referring friends to you guys.

I went looking for a part for an older model xtrail. They quoted me over 600$ for the part. I went online and found the part for 48$ What a crazy difference in price. Total ripoff from the dealership.

Vincent was a wonderful guy who cared about getting me the best for my budget. Overall I’m happy with my experience Here

Brought my car in yesterday because the remote starter stopped working, It was diagnosed as a can communication failure and I was told at the time that this was covered under the warranty. When I went to pick it up the service and parts manager told me it just needed a software update and she would only charge me $90 but for future updates it would be the full price ($145). When I questioned this she got aggressive and was unnecessarily rude. I told her that after owning multiple vehicles with remote starters, I had never heard of this before. I asked her "how often would the software need updating? " and she told me she didn't know but i would be required to have them completed as needed. When I told her that I wasn't prepared to pay $145 every 6 mths for an update after paying them $1,000 to have it installed 9 months ago, her reply to this was "If you don't want to pay for the updates You can go out and start it with the key and then use the spare to lock it": 0 When I told her that telling me to leave my keys in the ignition with the car running was terrible advise to give to a customer and SGI would not cover my losses if my car was stolen, she just shrugged her shoulders. After leaving I called the remote starter manufacturer and asked them about their software updates, their reply was that they hadn't updated their software in over a year, updating software would never affect my ability to remotely start my car and in the rare event of my software needing updating it would be completely free of charge and covered by the manufacturers warranty. He said the diagnosis of a can communication failure meant that the starter was not installed correctly. He also expressed concern that their product was being misrepresented and said he would be in direct contact with the dealership. ***So just to let everyone out there know, you do not have to pay for any software updates and if you have been charged in the past, call them up and ask them for a full refund that you are 100% entitled to.
I've read very similar reviews about other people's terrible experience with the service manager Amy Stephenson, I think it's about time that all these reviews were investigated thoroughly and not just pawned off with the same copy and paste response. I strongly believe that if Nissan replaced their parts and service manager that the staff and customers would be a lot happier.

Adam got me exactly what I needed with no BS. Didn’t even feel the need to negotiate as the deal he gave me initially was already great. Super quick and easy to work with him as well.

Curtis from service was extremely pleasant as well when I came back for winter tire installation. I was in a bad mood when I got there and left in a good mood due to him. Thanks Adam and Curtis!

My friend and I came in to get quotes for her first car ever. Wen and Mitch sat down with us and showed us the numbers in confidence! They made us test drive one, too! We will definitely go back and bring that baby home once we are ready! Thank you so much for the wonderful experience, Wen and Mitch!

Called on Fri afternoon looking for a part for my Nissan put thru to Curtis voice-mail. No call back 4 days later.yup I'll be dealing with moose Jaw nissan or Saskatoon oakwood before them ever again. Just horrible response times on something as simple as trying to get part

Dealt with Moe (Mosaddak Chowdhury) and he was amazing. No fluff, great to talk to and made sure we were taken care of and walked us through everything. No surprises or bull. 10/10 helped us end our truck search.

I has a problem it was small but the people at Nissan took care of it right away I strongly recommend dealing with this company and buying a Nissan

Daniel was my salesperson. I already had done some research of what vehicle I was after. He was able to answer any questions I had and provided info about the vehicle I was interested in. He didn't pressure me into buying anything.

Buy a toy rather than a Nissan, not knowledgeable employees to service your car, very limited guarantee.
And there is not a single reason to choose a Nissan dealer like here, so expensive and other places will do better.
Transmission will be dead after 100.000 km just to let anyone know.

Amanda and Kevin were fantastic putting up with my pushy needs being patient and working hard to make sure i was happy at the end of the day. Thanks for all your hard work!

Purchased a new (for us) Infiniti QX80 at Regina Infiniti recently. Adam our sales person was extremely friendly kind and knowledgeable. I would definitely recommend folks ask for him if they are stopping by. The other sales staff, service staff and reception area were all excellent and we love our new truck! Why 3* overall instead of 5* then you ask? Before leaving on the day of purchasing our truck, Adam said he was going to hook us up with a couple of Infiniti mugs. Score! This was after already hooking us up with a couple hats so we were tickled pink. Cool new truck, cool hats, and a couple of slick coffee cups? Sign me up! Unfortunately the display case was locked, so Adam asked us to return the next day for the cups. Well return the next day we did.only for Adam to be told "no" by some faceless sales manager when he went to retrieve the cups. Whoever that sales manager is gets a big fat F, as that simple act really put a damper on the whole experience. I felt like a cheapskate asking for a coffee cup (which had already been promised) only to then be told no the next day by a faceless middle manager.really put a damper on things! Especially after buying an Infiniti no less.for comparison: When I purchased my Beetle from VW they gave me a big VW bag full of VW shwag. Does free shwag make a purchase? Noooo.but when you're stepping up to a luxury class vehicle one does expect the luxury treatment. Big boo-urns to whoever the sales manager is at Regina Nissan that axed the free coffee cups. Buddy needs to realise that Infiniti is competing with the likes of BMW, Mercedes-Benz and Lexus.not Chevrolet and Buick. Lump of coal for you!

Other than that we love our new Infiniti! Just hope that whoever they've got managing the Infiniti side over at Regina Nissan gets bumped back to the sales floor for some retraining.

I just purchased a car from Daniel at Nissan this weekend and wanted to say how easy he made the whole process. He ensured we drove a couple different vehicles so that I had a chance to compare them before I found the one that was right for me. He listened to all of my concerns and answered all of my questions! The whole experience was 10/10. Thank you Daniel!

1st time customer booking service on an older used vehicle. Treated like royalty by on the phone and in person. So refreshing and uplifting.

Just bought a car from the dealership, there are no words that can describe how friendly and accommodating Will and Win were. They made buying a car much easier and were very understanding of my request.

You have to watch these guys. Just spent 20 minutes arguing with them because they like to bill you for things you did NOT authorized.
Read your invoice and refuse to pay for things you did not agree for them to do!

I recently bought a Rogue from Amanda, and it was such a great experience! Very happy with my vehicle and very happy I bought it from this dealership. Highly recommend

Buying a Nissan? Go see Wen!
I did not buy a car today, as I've only just begun my search, but I was very pleased with my time with Wen.
He knew I was just there to kick the tires, but that didn't matter, he took his time to educate me on the Pathfinder. I very much enjoyed our discussion.
Do yourself a favour, ask for Wen.

I was recently in to have one of our work vehicles first oil change. I got to stay at the service department has exceptional staff, especially Darcelle! (Hope I got that right)
She has a awesome outgoing and welcoming personality! Thank you for the laugh and a good time!
Take care our there!

Horrible place with even more terrible customer service. The salesmen go back on their words, denying things that have been offered to you. When trading in a vehicle they will show you a price that you will think is good for your vehicle but in reality the price just included the tax that you won’t have to pay on the new vehicle. And when you call them out on it, their sales manager, and general manager will call you and threaten you to cancel the financing and deal that’s been made and give back your old traded in vehicle that’s sat on their lot for a week. Wouldn’t recommend this place to anyone.

EDIT: here is a list to each thing that went wrong:

-The salesman told us a price for our trade that was agreed upon. Then when going into financing and looking closer at the paper work the actual price he was giving us was 3-4K lower than what he said. The price he said was secretly including the tax that would be saved on the new vehicle. When we asked the financing lady about it she just said it wasn’t her job and wouldn’t clearly explain why that was to us while clearly being annoyed of our existence in her office.

-they never disclosed to us that the vehicle had been in an accident until the financing was done. When we were questioning about this the refused to tell us what happened to the vehicle. By this point we already loved the vehicle but the customer service made it an extremely horrible, grueling experience.

- we agreed to several items that would be fixed on the new vehicle as well as getting a factory remote start installed with the salesman AND the sale manager. I personally showed each item to both of them and it was agreed upon. So we scheduled our appointment for the following week with Nissan and from there they were going to take it to Subaru.when the time for that came, we found that they did not fix all the issues nor did they install a factory remote start. It was a cheap aftermarket. When we asked what was going on here I received phone call from the sales manager and the general manager threatening us that they were going to undo the deal and take their car back. “I’ve never had such a high maintenance customer, You know you’re getting a used vehicle right? ” Was a remark from the sales manager, referring to just buffing out some scratches that were agreed upon. I have several screenshot texts and voice messages to prove how terrible these two guys actually are.

Thanks to Jason our salesman, Fang in finance and the entire staff for a great car buying experience. We received a great vehicle at a great price. Thankyou

Mike and Janice

Purchased my Infiniti from Wen at Regina Nissan. Very friendly and helpful. I definitely will purchase my next vehicle from Wen and Regina Nissan.

Curtis in Service is absolutely top notch and makes the experience getting our Nissan Titan serviced a pleasure! Getting good service in todays day is a hard to find commodity. Also my experience with the workmanship by the ServiceTech's has been great so far. Keep up the good work!

I had the absolute pleasure of dealing with Curtis in Service this week. Last week I started having issues with a newer battery and it wasn't "holding a charge" longer than a day. I gave Curtis a call and he suggested I bring it in. He explained the two possible outcomes for me - either way I knew that I would be taken care of. Everything worked out exactly the way he had explained and I got a phone call the same morning I had dropped it off letting me know I was good to go. Curtis arranged for the shuttle to come pick me up and even had my vehicle washed and ready for me when I arrived. He even look it upon himself to get an inspection completed to make sure everything else was working. I must admit, it's nice to know that he did that extra step for me. Thank you again Curtis!

Curtis and the service department at Nissan are amazing! I had my first flat tire the other day and they came through for me! They were able to get me in right away and repair my tire. So thankful!

These guys are always calling me to buy my car. Then they offer me a value less than half of fair market. They are a waste if time.

Exceptionally poor service. Service department continually give you the run around and Sales is awkwardly agressive. When deciding to buy a car, we were promised that our concerns about the vehicle would be taken care of. Once the deal was put through these concerns were then thrown to the side and we were told that these promises were never talked about and that they are unable to do such things. Making my family feel extremely under appreciated and cornered in to a decision we never agreeed upon.
This place has caused my family such aggrivation and upset. I will never purchase a Nissan vehicle, and I will never set foot in this establishment again.
Please do your research before considering buying a vehicle from Regina Nissan. It is not worth your effort, time or money.

Big thanks to Wen for helping me easily find a new vehicle when mine was totalled off. Found what I needed and took it home that day.