Shoppers Drug Mart

Very kind and helpful staff. Nice people. Took passport photos. Shoppers policy of 2 pics for 29.99 and no extra prints at additional cost is gouging.

Recommend you get rid of Dee who is the “beauty specialist” seems she has no compassion for any race except for Caucasian people. She’s big on accusations and judgement on customers while their shopping and makes everyone feel uncomfortable. She encourages the other staff to follow her lead and should be ashamed of herself. Shame on shoppers drug mart for hiring anyone who doesn’t treat people as equal. Broad street location should be closed down for the continued racism that occurs in that building. I would not step foot in there, I would suggest much better places to spend your money such as London drugs!

Had the security guard basically trip over himself trying to follow me and another pair of people. There was tons of other people in the store, but he felt the need to just follow the native people. I asked the cashier if they're told to follow native people. He said no, but it seriously looks like that's what they're told

Store is no longer safe, there are always vagrants out front and security does nothing about it

The pharmacy is terrible. Most pharmacists and pharmacy staff are rude, condescending and difficult about prescriptions being filled even a day early or any other minor issue they can make an issue of. Also slow and prone to mistakes. Otherwise, the store staff, including post office are nice and helpful. Store is conveniently located and has a small grocery section which is very useful in the neighbourhood.

This is the racist shoppers correct? I can not imagine this review will do much of anything, but seeing and hearing your staff act the way they do is disgusting. I’m not saying I identify by a certain race but seeing your staff going viral online (and you know who you are) for being racist towards indigenous people is brutal. I find it ironic you think people of colour are the worst but white people are just as bad and you clearly show it. You make a bad name for some of us. This is a clearly a fully grown adult acting like a child, and yet they represent your company, if I acted the way they did I would have been fired on the spot but I’m assuming since they are “white” they got a free pass. Shame.

I sometimes go here to shop for dry pasta. Other times I buy a soda or some pit stick. I always use my club card. @ least

Do not go here if you are of colour. The cashier, the make up clerk, and the security followed me around like I was stealing. They accused me of stealing and they also told me to leave the store in a rude manner as I was picking up my daughters prescriptions. I went to go see if my prescription was ready and the security guard told me I can't walk around the store when I was trying to buy cat food. He said go back to the prescription area and stay there in a disrespectful voice. I could not walk around in peace even if I could afford it. They were also rude enough to tell my daughters grandma that they don't deliver medication to her senior high rise when she sees them deliver medication at her building. Shoppers is a great store, good layout, they have different quality stuff than my local Shoppers but the employees here at this one have trust issues and make people feel less than. I never want to go back here again. Go to another Shoppers if you can!

The main pharmacist is rude, and condescending. Both myself and my partner have had terrible experiences with him despite going to this pharmacy for years. My partner finally had enough and lost it and told him he is switching pharmacies. The pharmacist told him to go ahead, he wants him to. As he is supposed be a health care worker, I don’t feel comfortable in asking him questions about my prescriptions, calling in my renewals and picking them up, and I always feel I’m inconveniencing him. My partner has many prescriptions and has now transferred his prescription catalogue to another location. It’s a terrible feeling when you don’t feel comfortable or safe with your pharmacist, who in part, takes part in your health care. I will be transferring as well. I don’t know why nothing has been done about him, especially since with the repeated negative reviews this location has recieved

Employees are not knowledgeable. Instead of asking a coworker themselves they tell you to go ask someone else. I was waiting to speak to another employee while waiting at the self checkout. The employee literally stepped to the checkout I was using and cleared it to help their customer! Uhhhhhhh that’s a new one for me.