21 November 2023 10:22
I was so happy to get a great deal on an induction stove. Lana was very friendly. And my husband was happy to exchange a few words in Ukrainian. Although I’ve only had the stove a few days, all seems to be working well. I also liked the location of the store. When I decide on a new fridge I will look here first.
08 November 2023 5:14
Fast and easy service. Great place to pick up a used appliance. Lana was easy to deal with.
07 November 2023 0:44
My wife and I stopped in today and Denis was more helpful and honest than I have ever experienced from an appliance salesman. We will definitely be back!
05 November 2023 7:11
Dennis was the most knowledgeable and helpful person today. He taught us so much about different brands, models, features and options with washers and dryers including refurbished appliances. I recommend going here for appliances.
03 November 2023 20:29
I got washer and dryer set from SMS appliances, everything working perfect. Great customer service, Lana was awesome and helpful. Thank you Lana!
03 November 2023 6:10
Awesome experience after a difficult day trying to find a quality appliance. Super happy with our purchase.
01 November 2023 13:18
Today, made a purchase from Denys. I am so happy and satisfied with the customer service, he helped decided on the products we needed, prices are reasonable, delivery was prompt and made sure everything was connected and working. Definitely recommend them. Outstanding!
30 October 2023 11:15
Exceptional Customer Service the likes of which we have not experienced previous.
Dennis helped us diagnose and solve the Samsung dryer issue. Had the parts and was open on a Stat Holiday.
He even invited us to call him personally if we hit a snag.
So grateful
Highly recommend!
25 October 2023 15:03
I recommend this appliance store for anyone who is looking to buy affordable used appliances! I have got great help from the staff here and got a great discount on the appliances i bought.thanks Lana!
21 October 2023 6:32
Apreciate good service from SMS Appliance. Lana is friendly, patient and take care of costomers.
19 October 2023 23:47
Prompt service and friendly smiles

Updated a year later to add: we purchased our fridge a year ago. It had aftermarket work done (that was not disclosed to us at the time of sale) on it that caused it to malfunction. We had that fixed, which cost a fair amount but we still got the fridge for a great price so we decided it was worth it. Shortly after, the fridge broke again (unrelated to the initial issue). This fix is now nearly $2000 for product and labour.

The fridge we bought had issues that were hidden and not disclosed, as well as after market work that was done (poorly, to hide issues with the fridge) that ended up costing us a lot of money, and now we either have to go buy a new fridge or pay nearly $2000 to fix.

All this to say, I wouldn’t recommend SMS, as we were completely blindsided by the product they sold us.
01 September 2023 22:07
Lana was so friendly and helped me find a great fit. My house was a doozy to deliver and install a washer and dryer in and the delivery team made it seem seamless and gave me great pointers. Highly recommend!
30 August 2023 6:56
No one wants a major appliance to kick the bucket but if it happens to you SMS can help you out. We found a solid washer we could afford, excellent service in the store. They arranged for same day delivery. Highly recommended.
08 August 2023 22:12
Bought a dryer from SMS that didn’t fit down our stairwell and they offered an exchange but they didn’t have any others small enough. They said they would let us know when they got stock - never heard from them. So I bought a dryer new. I reached out again and said we’d take a deep freezer instead - never heard from them.

They said they don’t do returns so we gave them almost $500 and got nothing in return. Great!
18 June 2023 13:10
We purchased a fridge and stove. 30 days warranty and were treated very well.would do business here again. Thankyou Miss Lana.
16 June 2023 1:07
Lana was great to deal with! Able to pick up same day and great prices. Couldn’t be happier.
05 June 2023 16:01
I purchased a refurbished dryer from there. It failed when I tried it at home. We had to bring it back and was exchanged for another one, and this one failed too. They do not do 100% repairs and maintenance checks on their items. Waste of time and effort. Starting over and buying new now.
02 June 2023 18:45
Lana is amazing she helped us get a new dryer and washer for a really good price. I highly recommend dealing with them for all of your appliance needs! Super friendly and professional!
02 June 2023 13:26
I like this store, The quality is very good, there are many varieties, and all kinds of sizes can be selected.
22 May 2023 16:06
Came in to purchase a fridge for our garage. Had a good selection in stock. New & Used. Found one we liked, great service, easy transaction
03 November 2022 6:29
Hi Lana, Your team did a great job in for me both the installation of my new dishwasher and the repair of my washing machine. They were quick to respond and price was good too. You can expect more work from me soon!
30 October 2022 20:49
I am very happy with the service and love my new to me Samsung fridge. Svetlana was wonderful with the purchase, the delivery was seamless, and the next day I got it I was able to call the office with a little help getting the settings right. On top of that there's a 30 day warranty. Thank you SMS Appliances

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