Urban Planet

Very unprofessional staff.i purchase 8 pcs of perfume and bringing themback home for my family.i did'nt see any shopping basket in store, that's why i decided to put everything on my own shopping bag, i am still looking and wanted to buy more but suddenly.one of the associate approach me in a bad attitude, she said that there is camera everywhere and its really looks bad that i am puting everything on my own shopping bag, can she say that to the customer instead of offered me a hand? And say it with a manners and respect, so here, to avoid this and, i don't want any customer feel the sameway as i felt.its humiliating.so please put shopping basket for customer's conviency and do not let this happen again.they need more training on how to handle the situation and how to do customer service and also do not judge people by their appearances.

The shop has different varieties of clothing and shoes for children and adults. I just wish they added skirts to their products. It is a great place and the staff are very friendly and helpful.

Love the prices and selections.
Came in yesterday to shop forgot my card in the Interac machine, phoned the next day and was told they cut my card. I asked her why someone would cut? (It wasn’t even there 24hours for me to claim) her response “idk I wasn’t the one who cut it” uhhh okay next time I would appreciate it if you would hold onto my card for at least 24 hours

One of the best stores in this chain. Clean and comfortable, things are laid out neatly, departments are separated and everything is very clear, there is no confusion. The staff is attentive and smiling. The store pleases with good service and pleasant prices, as well as a large assortment.

Used to be my favourite spot to shop clothes.but I was treated so bad by the staff today I am not sure if I am gonna go back.it was family day. I know it’s holiday and I checked hours on Google for centre mall location and said closes at 6. I reached exactly at 5.03 and the girl said we are closed. I just wanted to buy a pair of jeans as a gift for my GF but I wasn’t allowed to enter as I was 3 minutes late and they were closed at 5.my question is if you are closed at 5 then why don’t you freaking update your hours on Google.very very disappointed.