12 November 2023 9:16
Best service at Telus in faithfull ave, and big thank you to the team lead/EPP Specialist Patricia Scott. Very recommended!
27 October 2023 6:01
Patricia was absolutely amazing. Super helpful and knowledgeable! I will definitely go back for my next upgrade.
22 October 2023 22:33
Patricia is one of the best. She will definitely get you the best deal for what you’re looking for. And makes it painless.
08 June 2023 5:12
Patricia was amazing to deal with. The ease of switching from one carrier to Telus was so smooth. Patricia worked extremely quick and the communication with us was amazing.
05 May 2023 6:02
My sister and I stopped in to upgrade our phones and add a line for my nephew. Athena was incredibly helpful! She was so patient with us and had some fantastic advice with getting our phones set up. Very highly recommend this store!
04 May 2023 20:33
Athena was so incredibly helpful and knowledgable. I will definitely keep doing my business at this location through her.
04 May 2023 4:59
I recently had the pleasure of working with Patricia Wireless City, and I can't say enough good things about my experience. From the moment I walked in, Patricia greeted me with a warm smile and a friendly demeanor, making me feel right at home.

Not only was Patricia incredibly knowledgeable about all the products and services that Telus Mobility offers, but she was also patient and attentive to my needs as a customer. She took the time to answer all of my questions thoroughly, and she even went above and beyond to offer personalized recommendations that were tailored to my specific needs and preferences.

What really stood out to me, however, was Patricia's commitment to providing exceptional customer service. She went out of her way to ensure that I had a seamless and enjoyable experience, from setting up my new device to helping me understand my plan options.

Overall, I couldn't be happier with my experience working with Patricia. She is a true asset to the company and a shining example of what excellent customer service should look like. If you're looking for a knowledgeable, friendly, and attentive service, look no further than Patricia!
06 April 2023 18:14
After hours and considerable frustration dealing with the Telus customer support line with little help, I decided to come into the store for in person support. I was promptly greeted by a representative named Athena; She was very personable and confident. She took the time to hear my situation and within a few minutes was able to resolve the issues I had with activating my iPad to the network and had me up and running! Thank you again Athena!
26 March 2023 12:43
I stopped by last week to inquire about a new phone, Patricia helped me out and told me about the EPP and found out I was eligible. Today we stopped in to get new phones and Athena helped us out. She was knowledgeable and patient when on the phone with Telus to sort out some issues.

We’re very happy with the customer service.
02 February 2023 16:37
Came into the store looking to upgrade and Patricia was able to answer all my questions and point me in the right directions of what would suit me best. Friendly experience as well as quick service. ️
30 January 2023 16:40
It was a very pleasant to deal with Patricia. She helped me with my phone and we were able to purchase a couple more phones with great deals! I would definitely deal with her again!
15 January 2023 15:41
Patricia Scott is an Amazing Customer Service Specialist. Giving me multiple options and good suggestions when I came in to upgrade my phone. I will always be coming back and referring this store to my friends and associates.
14 January 2023 8:03
In all my years dealing with customer service reps at cell phone companies I've never met anyone as knowledgeable as Patricia. She saved me money on my monthly bill and got me more data than my previous provider was willing to include. So glad I stopped in. Highly recommended
20 December 2022 2:29
Athena helped me out this morning with a contract and new iPhone. Couldn’t have had a better experience! Thank you Athena!
25 February 2022 3:02
Highly recommend going here for any of your mobile needs. Patricia is a rockstar and knows her stuff. Always look forward to going there for all our Telus needs. A+
23 February 2022 9:13
I went for an upgrade after 3 1/2 years of the same phone, Patricia was awesome in helping me select the right plan and giving me the best assistance in getting my brand new phone
08 April 2021 5:49
I came in and was helped by Genna and Patricia and it was a phenomenal experience! The team work and knowledge sharing between both set me up with an excellent plan with tremendous savings! Not only that but they clearly explained all information for better understanding! Highly recommend your next visit is too these wonderful ladies!
05 April 2021 17:52
Called in and talked to Patricia and asked questions and she knew the answer to everything. I needed a new phone ASAP so I decided to come in and she remembered everything we spoke about. Took me 20 minutes in and out and was very helpful. 100% recommend going in and talking to Patricia!
19 March 2021 5:28
Patricia and Mick were most helpful to me, clearly and thoroughly explaining all of my options and detailing my plan. It was an easy, relaxed renewal!
18 March 2021 22:05
Patricia was great in helping pick out a new phone and get everything set up. Great recommendations Always great service at wireless city.
04 March 2021 15:27
Patricia was an absolutely wonderful help. She has helped me and my family in the past and made the transition to a new contract very easy!
24 February 2021 6:08
Now I gotta say Patricia is beyond amazing. The savings she got us. Her bubbly attitude, knowledge of information. And just hands down an amazing employee. She should definitely be a valued asset!
22 February 2021 4:33
Patricia is amazing. She is so knowledgeable and friendly. She is able to get you exactly what you want and need quickly and efficiently!

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