Yorkton Hyundai
19 reviews 115 Palliser Way, Yorkton, SK +1 306-783-8080 www.yorktonhyundai.com suggest an edit
27 November 2023 10:54
Customer service is outstanding. You don’t enter the building without someone acknowledging you promptly and enjoying their work day! A great team focused on the customer, determined to achieve your satisfaction. Thank you to Taylor for selling us our first Hyundai!
31 October 2023 16:57
We love Yorkton Hyundai! We love our Palisade. Awesome experience and a good fair deal on our purchase. We are very happy with it! Taylor was our sales person. Absolutely the best vehicle purchase experience to date! She helped us with everything we needed and went above duty getting all my personal requests sorted out. I highly recommend Yorkton Hyundai and recommend you go talk to Taylor and the amazing team they have over there.
20 October 2023 19:33
Where to even begin! The Team at Yorkton Hyundai are truly like family. We always feel, taken completely care of by this team. Ron Kaban, you built quite the empire! My 3 generations of family live over 3 hrs away and are more than happy to take the trip in, to be looked after, by you all. Kim Hamilton, walking into your office and always, being welcomed, looked after, and sharing way too many laughs will always be our highlight! Service Dept, Mandy, Meagan, Kyle, we appreciate you and your patience with us! We’ll always return home, for our driving needs, and always recommend Yorkton Hyundai! Thank you! The Hansen/ Worobetz family!
07 October 2023 6:19
Brenda is courteous to our needs, as she put A lot of effort into finding the right vehicle. Thank you!
22 September 2023 0:04
We had our vehicle in for service. Got in quickly. Service was fantastic. The staff presented us with a few options for our issue, and quickly followed through and got us on our way. Very well done.
21 September 2023 9:47
Nothing but heat things to say: Taylor and Jill were knowledgeable about the product and helpful to the extreme
21 September 2023 8:49
I was busy at work and couldn’t get away to drive my car to Hyandai for my apt. I called them and they came and picked up my vehicle and then brought it back to me when it was done. Great service. Car wash would have given them a 5 star rating.
12 September 2023 21:19
The first service on our new Hyundai that was purchased at another dealership. They went above and beyond to make sure we were satisfied. Even washed it for us. Greeeat service!
07 September 2023 15:31
I took my Venue in for the first oil change after 6 months and over 5000 kms. It took a little longer than what I was quoted but it was ok. They did a thorough check of all necessary stuff and I was pleased with the service.
29 August 2023 17:15
This is the 2nd personal vehicle I have purchased and I couldn't be more happy with Ronda and everyone at Yorkton Hyundai. They are easy to work with and value their customers.
21 August 2023 22:37
A Disastrous Experience at Yorkton Hyundai: Negligence and Refusal to Rectify Damage
I must express my profound disappointment and utter dismay with my recent encounter at Yorkton Hyundai, where I experienced not only abhorrent service but also the outright refusal to address the damage caused to my rims during a simple tire rotation. This review serves as a warning to potential customers and a stern call for improvement from the dealership.
From the outset, my expectations were high, as I had booked an appointment for a tire rotation and engine filter change one month in advance. Regrettably, these expectations were dashed as soon as I noticed the deplorable condition of my rims upon retrieving my vehicle. Deep scratches and visible damage were evident, indicating a severe lack of care and competence from the service team.
When I brought this issue to the attention of the dealership staff, I expected a sense of responsibility and a willingness to address the problem. Unfortunately, what I encountered was a dismissive and unprofessional attitude. Despite providing clear evidence of the damage and explaining the timeline of events, the staff denied any responsibility without even giving it a fair examination. The blatant refusal to even acknowledge their potential fault is a testament to their indifference towards customer satisfaction.
To add insult to injury, the promised engine filter change, which was explicitly included in the service appointment, was conveniently overlooked and not performed. This flagrant breach of their commitment, even after scheduling the service well in advance, is inexcusable and indicates a lack of integrity and respect for their customers' time.
The lack of accountability, coupled with the audacious disregard for customer concerns, highlights the serious deficiencies in the dealership's management and service protocols. It is evident that Yorkton Hyundai is more interested in quick turnover and revenue generation than in providing top-notch service and genuine customer care.
I strongly advise any prospective customers to exercise caution when considering Yorkton Hyundai for their automotive needs. This dealership's callous approach towards customer grievances and unwillingness to address their mistakes should serve as a warning sign to stay away. There are plenty of reputable dealerships that genuinely value their customers and prioritize the quality of their service.
In conclusion, my experience with Yorkton Hyundai was nothing short of abhorrent. The damage caused to my rims during a simple tire rotation, combined with the refusal to acknowledge responsibility or provide the promised service, has left me disillusioned and deeply dissatisfied. Yorkton Hyundai must undergo significant changes in its approach to customer service if it wishes to redeem its tarnished reputation. Until then, I wholeheartedly recommend exploring alternative dealerships that prioritize professionalism, integrity, and customer satisfaction.
Reply:
Yorkton Hyundai (Owner)
an hour ago
Unfortunately we cannot cover damaged items brought in damaged. This was explained. We always do our best to take care of our customers, had it been something we had done. Demanding money only, on something that came in severely damaged is not something any business would do.
Reply: I completely understand that the item was already damaged when brought in. However, that dosen't mean you can put more damage on it and have no accountability over it. And I also don't think declining to install the air filter we were waiting for, due to its unavailability during the appointment, even tho the appointment was booked super early and not completing the service, is something any business would do.
I must express my profound disappointment and utter dismay with my recent encounter at Yorkton Hyundai, where I experienced not only abhorrent service but also the outright refusal to address the damage caused to my rims during a simple tire rotation. This review serves as a warning to potential customers and a stern call for improvement from the dealership.
From the outset, my expectations were high, as I had booked an appointment for a tire rotation and engine filter change one month in advance. Regrettably, these expectations were dashed as soon as I noticed the deplorable condition of my rims upon retrieving my vehicle. Deep scratches and visible damage were evident, indicating a severe lack of care and competence from the service team.
When I brought this issue to the attention of the dealership staff, I expected a sense of responsibility and a willingness to address the problem. Unfortunately, what I encountered was a dismissive and unprofessional attitude. Despite providing clear evidence of the damage and explaining the timeline of events, the staff denied any responsibility without even giving it a fair examination. The blatant refusal to even acknowledge their potential fault is a testament to their indifference towards customer satisfaction.
To add insult to injury, the promised engine filter change, which was explicitly included in the service appointment, was conveniently overlooked and not performed. This flagrant breach of their commitment, even after scheduling the service well in advance, is inexcusable and indicates a lack of integrity and respect for their customers' time.
The lack of accountability, coupled with the audacious disregard for customer concerns, highlights the serious deficiencies in the dealership's management and service protocols. It is evident that Yorkton Hyundai is more interested in quick turnover and revenue generation than in providing top-notch service and genuine customer care.
I strongly advise any prospective customers to exercise caution when considering Yorkton Hyundai for their automotive needs. This dealership's callous approach towards customer grievances and unwillingness to address their mistakes should serve as a warning sign to stay away. There are plenty of reputable dealerships that genuinely value their customers and prioritize the quality of their service.
In conclusion, my experience with Yorkton Hyundai was nothing short of abhorrent. The damage caused to my rims during a simple tire rotation, combined with the refusal to acknowledge responsibility or provide the promised service, has left me disillusioned and deeply dissatisfied. Yorkton Hyundai must undergo significant changes in its approach to customer service if it wishes to redeem its tarnished reputation. Until then, I wholeheartedly recommend exploring alternative dealerships that prioritize professionalism, integrity, and customer satisfaction.
Reply:
Yorkton Hyundai (Owner)
an hour ago
Unfortunately we cannot cover damaged items brought in damaged. This was explained. We always do our best to take care of our customers, had it been something we had done. Demanding money only, on something that came in severely damaged is not something any business would do.
Reply: I completely understand that the item was already damaged when brought in. However, that dosen't mean you can put more damage on it and have no accountability over it. And I also don't think declining to install the air filter we were waiting for, due to its unavailability during the appointment, even tho the appointment was booked super early and not completing the service, is something any business would do.
01 August 2023 19:43
I recently purchased a new vehicle, Rhonda and Jill were beyond helpful and made my time there go so smoothly. Thank you!
28 July 2023 20:26
Although the dealership did not have a lot of experience in EVs they went above and beyond to find answers to all my questions
25 July 2023 11:14
Brenda and staff at Yorkton Hyundai were great to deal with. She helped us find the perfect vehicle for our daughter.
19 July 2023 11:49
I will be giving two stars to Yorkton Hyundai. I should give zero but I will be generous. Why only two stars though?
1. They charge so much on the parts to the point they are ripping off their clients. Example: They charge $180 for one break caliper. You can buy the same product from online for cheaper price. All you have to do is make sure the part is compatible with your car. Basically SEARCH HARD and WINDOW SHOP.
2. The parts and service were disrespectful towards their clients if the clients will going to provide with the parts and only asking for labor price. They even have an audacity to laugh at their clients (in disrespectful way) and telling and scaring the client that the car parts will not work JUST because their client will supply the parts.
3. Their labor prices are ridiculously expensive as well. Yeah sure if you have warranty in your car, go ahead to Hyundai and let them fix it. But if your car doesn't have any warranty, it will be so expensive that they basically ripping off the costumers.
1. They charge so much on the parts to the point they are ripping off their clients. Example: They charge $180 for one break caliper. You can buy the same product from online for cheaper price. All you have to do is make sure the part is compatible with your car. Basically SEARCH HARD and WINDOW SHOP.
2. The parts and service were disrespectful towards their clients if the clients will going to provide with the parts and only asking for labor price. They even have an audacity to laugh at their clients (in disrespectful way) and telling and scaring the client that the car parts will not work JUST because their client will supply the parts.
3. Their labor prices are ridiculously expensive as well. Yeah sure if you have warranty in your car, go ahead to Hyundai and let them fix it. But if your car doesn't have any warranty, it will be so expensive that they basically ripping off the costumers.
10 June 2023 1:09
I've had the pleasure of purchasing two vehicles here. Everyone is absolutely friendly, helpful and I LOVE that they went above and beyond to help me find affordable pricing. Extra special props to Brenda M - fantastic lady!
01 June 2023 4:13
The entire team was friendly, professional, and incredibly easy to work with. We could not be happier with our decision to purchase our new car from this dealership.
04 May 2023 22:54
Brenda M and Kyle K are the best people I have ever had to deal with! They make everything so easy! 5 stars everytime!
27 September 2022 8:57
Work was started on time promised and completed in the time frame I was told. Plus I loved that my car was washed. Thank you