Budget Car Rental

Rude customer service, and since when cant you rent with a debit Visa card, its a card attached to my bank account, the guy says no it has to be a cc. Pretty funny I’ve rented from other places including budget on roper road with my debit card. But here they wouldn’t let me. So I went to enterprise and got a great mid size car, and had no issues renting with my debit Visa card.

I got a brand new RAM 2500. It came with tons of option like siriusxm radio at no extra cost. The process of the pick and drop off was very convenient. The receptionist was professional and helpful.

Staff was awesome as usual!

Unfortunately the vehicle was older, (over 90,000 km) didn't smell great, and developed a malfunction of some safety features on the highway.

That being said I never have had a bad experience before from this location. Will definitely be back as I am sure this was a rare event.

This place has the best customer service and super fast service at that. Friendly people and offers all the right add ones you want and isn’t pushy for the ones you don’t want and also the price here cannot be beat.forget Uhaul or other rental companies especially here in Edmonton this location specifically is next level.come down and see Suhaib at the 5905 104th street NW Edmonton if you need to rent a truck or vehicle at all.

This budget calgary trail branch is superb! Rented twice already with them always good service and Exceeds my expectations, good variety of vehicles to rent out and super easy to deal with
Staffs are really nice and helpful! 5 stars are not enough to rate this

Remember that Seinfeld episode when Jerry reserves a vehicle and they have his reservation but no vehicles? That is my experience today. Our car had to go in for emergency repair, reserved a car through AMA, get to this location, no car available. The guy working there, his excuse, we booked to soon. Atrocious experience. Cost went from $350/week to $660/week for because the guy working added things and lied about extra costs like added driver, cost per day and so on. The guy even starts to complain when we cancel the vehicle because ink is expensive for his dot matrix printer. Service was garbage, experience was garbage. Stay away from this place. Zero stars is a more proper rating.

I did reservations this place 2 weeks before date to pick the car I pay for GMC YUKON I call them 3 days before the date and I ask if car is available they said yes and I call again before the day coming in to pick the car they said I can come anytime to get the car when finally day come to get the car they said we don’t have same car we give u chevy so please be aware from that place is scammers stuff there

Very smooth and transparent. The guy of Indian ancestry was friendly and wasn’t trying to make money off you. They were very accommodating

Used to be the best car rental location in Edmonton. New management, owners? Not sure. Definitely gone down hill in service. Avoid.