Best Car Rental Agency in Alberta reviews - page 3

I do not recommend this location. In calling after a motor vehicle accident in which I just needed someone to attempt a little customer service and answer questions, I was met with someone very rude on the phone. He offered no explanations and made...

Horrible scammers. Second time I fill tank b4 drop off and get charge a 40$ fueling fee using night drop. Can’t be trusted chk yiur cc if u use these guys. Will never use again hate the feeing of being ripped off. Guy running that place has no business...

They gave me a very unsafe car to drive. Car is pulling about 15 degrees to the left. Irresponsible and dangerous.

Watch out when renting. They will claim the fuel is full and then charge you more. I drove the vehicle approx 15-20 kms but then was charged over 20 for fuel for a small Nissan. No way did I use that amount of fuel nor did the digital gauge even move...

Worst experience ever! I rented my car and drove from one town to another. This is where I dropped off. I have pre-paid gas and pay extra insurance and they still charged me gas without notifying me. Also, even though I returned my car on time, they...

Exceptionally good service, kind and attentive staff, we were very happy with our experience here with Enterprise in Spruce Grove!

The woman working in the booth refused to give us the car we booked 2 weeks earlier through online saying car was unavailable. She gave our car to another Indian family in front of us. She told us the charges and insurance would be the same as our...

As someone who works in customer service there is nothing I love more than to just be taken care of. I find the staff here incredibly professional, responsive and helpful. Everyone I’ve met is very friendly and happy to help. Thank you so much. Love...

Rented twice from here, as advertised. They do charge a deposit of close to 200$ so be prepared.

Sale was quick and easy. Was a better sale experience than edmonton dealerships however they weren't able to negotiate the price down whatsoever. Didn't wanna give me a set of tires even tho the tires on the SUV are worn and bald. Had to ask...

The front staff was kind and patient with me. I spent 3 hours trying to get a rental with them, booking made with visa debit but when it came to the deposit on credit there was an issue… turned out to be the chip on my credit card. Because of “policy”...

The staff at Enterprise (Gregoire location) were very professional, quick and kind. I was very impressed at how smoothly everything went!

Excellent, personal and professional customer service ensuring customer needs and desires are the number one priority. Highly recommended renting vehicles from them if in the Edmonton area.

My daughter and I were stranded in Alberta as I had lost my credit card during our flight from Ontario. I could not get a rental without the card anywhere (not the same for other provinces) thankfully these guys have us their last available vehicle...

I'd think twice prior to going with this location, it's important to be cautious. My experience was on par with the other one start reviews of this location. During the time of booking; we were quoted at $42. Which we agreed to. Upon...

Jordan Arsenault exemplifies a thoroughly high-level customer service experience. He was able to navigate my complex requirements for a new vehicle and deliver with perfection. If he consented, and it was legal, I'd be inclined to strap him to the...

Got charged a cleaning fee because they said I had a dog in the truck which I 100% did not, truck wasn't even dirty as I did check before returning it, there was a small amount of fuzz from Santa hats in the vehicle, I guess live a learn...

Really please with the work done on my Dodge Grand caravan. Paint job is A1 quality. Very pleased with the service and the work done. Personal thanks to the service department Lorali and service team a job well done Mark Lowe Suffield