Went there Sunday April 23. The website shows it open at 12. The employee did not show up until 12: 40. I had two questions: my first question was about data overage fees. He said he didn't know about that and could not answer my question. I then asked for help with logging into the website/app, since I was having trouble logging in. He again said there was nothing he could do. After 30 minutes all I had to show for it was a customer service number.
This place is close to 5 star for a reason. The service of Ali is exceptional. After talking to him on phone and I was happy to come in to the store and buy a new Sim card. Thank you Ali
Best prepaid SIM card shop in Edmonton. I saw line up of new students so decided to get myself a sim card as well. Excited to use their services now. Thanks
I phoned in advance as I needed a sim card urgently. The staff waited for me even after closing hours and went above and beyond to help me setup my phone. Thanks
I came into the store to get a sim card only however I ended up buying the phone as well as I got such a good deal on it. Staff working here also helped me setup the phone. Thanks
Called about store location and store number attached to an online receipt for purchase. The attendant did not know his own store number.even after i read it for him off the bank transaction description! Sorry to be a buzz killer but low stars for not knowing store number guys. = (
Some of the reasons of why I have been coming here for years 1) Staff is knowledgeable and quick 2) Staff is super respectful and understands your problem right away Highly recommended
Told me my number was no longer available when I tried to top up my account and made me pay for a new SIM card, not sure if it was bs or the truth so I paid for a new number and some more data…sketchy business might switch carriers because that’s not a good outlook for the chatr company
I needed a basic prepaid Sim card for my aunt visiting from back home and gentleman working here setup me up with a new number within minutes. Quick and efficient. Thumbs up. Very happy
I wanted the sim card urgently and I was able to buy it from here right away and get it activated. This is the place to come to if you want a great service and professional staff. Recommendee
If you want flexibility and stress free prepaid service in Canada then chatr Mobile is the way to go. Gentleman working here is super knowledgeable and patient and he will make sure you walk out of his store happily. Thank you for your great customer service.
I needed a new number for my son who's just starting school and gentleman working here advice me the best plan for my son needs. No upselling and the whole process took only 5 mins. I have never been this pleased when setting up a phone line. Amazing experience
I am always happy coming here. The person working here knows his job and he's extremely efficient dealing with customers. I am very impressed and I always come here to pay my bill. Best chatr in Edmonton
As many other reviews have said, this place is quick and efficient. Went in to get a sim card as I love mine and the whole process took less than 5 mins. Staff was very helpful and respectful. Highly recommended.
I just signed up with $50 chatr plan. Its great deal; i will bring all my friends to this store because staff at this location are very professional and friendly.
The is the best chatr store in the city hands down. I always had above excellent customer service here. I have gone to other stores with issues and they just told me to call customer service instead of helping. I go out of my way to make sure I go here when I need something.
These guys always help me out whenever I needed help with my plan or phone. I would never go to any other cellphone store. This location is my go to store for my phone needs
I always love coming to this location for all my phone needs. They have lot of selection of unlocked phones at best prices. Staff is super helpful setting up the phone. I even got a free case and screen protector with the purchase of my phone.