Adarsh, who handled our new device and phone activation, was very helpful and suggested the most appropriate plan. He helped us to set up the device and activation of the new line as well. He is knowledgeable and helpful. Friendly outlet.
I was having difficulties with Freedom so I dropped into the store. Dhumil (I hope I spelled his name correctly) was so very helpful. I honestly was feeling so stressed out and his pleasant manner and dedication to trying to find a solution made all the difference. I plan to only use this store (149 Street off Stony Plain Road) even though it is a bit out of the way.
Great customer service from Zyad. He helped set up a used phone my son had purchased. As my son had forgotten his pin # with freedom, after asking a bunch of security questions, my boy was up and running. Accessing the location can only be accomplished by heading south on 149 St (look for the Apache Seed sign) or west on Stony Plain Rd. Still, it's better than getting lost in a mask looking for the location.
I got LG Velvet device from 149 St and Stony plain road freedom store. The store representative Pratik recommended this device and helped to register it for warranty. I really appreciate with the service that he has provided.
Awesome pricing of plans. Got my s10+ for zero down and the ear buds at half the cost. Customer service was excellent. Thank you Sam for making the process of adding a phone easy and letting me know about the best deals freedom has to offer. Would defenitely recommend to my friends.
Incredibly uneasy atmosphere. Felt unwanted and unsafe. Freedom Mobile as a company is great, but this location was not. I recommend the kiosk in West Edmonton Mall if you're looking to switch to Freedom Mobile.
I was with koodo and wanted to transfer over, and Parth, represnetative, gave me amazing deal and I was feeling so great with the service he gave me, at least better than koodo and Freedom kiosk at mall location