Highly recommend this location. Anam addressed all my concerns with excellent guest service, support & satisfaction. Highly recommend speaking to her - thank you!
Great service from Amit @ Rogers Aspen location! Clearly & cheerfully explained both the macro and nuances of all my Plan options for me and my wife. Much appreciated.
Went over and above to get the right products for us, go through all options and was very professional and kind. This is the only rogers we go to and Amit is amazing!
Shivam and Amit have been most helpful and professional. They dealt with the issue at hand and helped me find an excellent solution. Highly recommend the Rogers store in Aspen landing
We have been seeing Arpita for our cellphone needs for a few years now. We cannot recommend her enough. She and her staff are knowledgeable, professional and patient. We never feel rushed and she always makes sure that all of our questions are answered and that we have everything we need. Great service!
Amazing customer service and Amit was very helpful. I have been a customer with Rogers at Aspen Landing store for many years, and they never disappointed me.
Arpita has been helping our family with our cellphone plans for YEARS. She is one of the main reasons why we stick with Rogers to this day. She knows exactly how best to tailor plans with you and spends the time to make sure you are satisfied with your service. She is the best!
Arpita at Rogers Aspen really went above and beyond. It was Black Friday and all the Rogers phone lines were jammed, the online chat was not working and everyone was trying to get a deal. I reached out to her mid day, wondering if she would be able to get me a deal. She told me she would do her best and call me back. I was doubtful she would reach back out. However, she stayed late than her shift and called me and provided me with a detail summary of what I could get. This was perfect and I went ahead. She stayed even later than closing so that I could sign the paper work.
To me, this is true customer service. In this time when everyone is frustrated with staff shortages and Covid, she really made my day and I am sure other customers as well.
She could have easily been too busy to manage all the people calling, but instead stayed late making sure everyone was taken care of.
I normally do not deal with smaller rogers stores, but this experience has changed my perspective.
I hope others use this rogers location and speak to Arpita who definitely puts the customer first.
Arpita and her team go above and beyond every time I visit their location. Arpita is so helpful and always makes sure all of my questions have been answered. She goes out of her way to make sure I am getting everything I need, and makes sure I am getting the most out of my phone plan. I will only ever go to this Rogers location for anything phone related! You guys are the best!
Amit took the time to explain everything he was offering. You felt like he really was giving you all that was available in upgrades I will definitely go back Best customer service I’ve had with Rogers.
Arpita and Amit helped me with a major upgrade after 6 years. All their staff are awesome and knowledgeable and work hard towards finding the best solutions for all customers. They are thorough with setups and ensure you hit the ground running with your new device. Strongly recommend this location!
My experience with Arpita was great. She is very knowledgeable about the products and services and very professional in the way she attends to clients. She is a Rockstar.
Aprita has helped me few times in the past couple of years. My experience with her has always been amazing. I have referred her to all my friends, family members and will continue to do so
Arpita was so kind and helpful. One of the best customer service experiences I’ve ever had. She made it very easy to choose to switch to rogers. Awesome manager.
Great service today. Managed the COVID protocols well, we received two phone upgrades and were helped by both Rogers representatives. They were cordial, fast, knowledgeable and helped us with some discounts. Highly recommend this team!
Arpita in Aspen always gives the most outstanding service! I have been a customer with Rogers for several years, and it’s because she has always kept me up to date with promos, new releases and best plans so I’ve always had the best product for myself and my family for the best price.
Great service today, we were in and out quickly and as always the staff were knowledgeable and up to date with our needs and account. Always a pleasure to visit your store.
Parth was amazing as always. The best in the west. The staff is amazing, helpful & knowledgeable. I would definitely go back to this store for any of my wireless needs.
I had a great experience at this store. Especially with the store manager ;Arpita. She was very patient with me, listened to my requests and was very accommodating. She is great at costumer service and gives you her full attention no matter how small your request is. She even goes out of her way to offer good deals that would maximize any plan we have. I had had bad experience with Rogers phone costumer service before, and suffered from incompetence from most of them. Arpita, is a very good example of how excellent and competent a costumer service person should be. Not only helpful and patient but knows her stuff! Thank you!