Great experience in store, Ezaan was knowledgeable and informative, he made the process of connecting a new plan nice and easy. Would recommend to all family and friends. Cheers Ezaan!
Just an update. Originally I had posted about a disastrous experience I had with this store. After 2 1/2 months of run around and excuses, I finally contacted the imagine wireless head office. Sam Remtulla, head of marketing, addressed my concerns and situation personally. Based on his professionalism in dealing with my concerns and his promise of further training with the instore staff, I would amend my experience to 4 stars. I may visit the store in the future, based on my experience with Mr. Remtulla.
I want to send a huge shout out to Parth, who went above and beyond to make sure I got a new IPhone 14! Yes he gave me the one he ordered for himself in September. He also gave me and my husband amazing service, best deals and a freebie. Thanks Parth for all you did for us today! Go check out Rogers and ask for Parth!