Servus Credit Union - Bonnie Doon
4 reviews 8723 82 Ave NW #100, Edmonton, AB +1 888-233-9086 servus.ca/branches/bonnie-doon-banking-centre suggest an edit
08 April 2022 4:18
I m tired to fight against this bank. As business owner working out of town i m very busy. Can t send me a credit card after 3.5 months. I m done with your bank.
30 July 2019 20:19
I have never been treated as well as I have from any bank. The employees at Bonnie Doon branch are to be commended. They have gone out of their way to help me navigate online banking for business. I am so grateful for all that they did.
31 January 2019 19:53
Please heed the lesson from the following story. I beg you.
This is not a useful bank!
IF you are looking for savings, use tangerine or one of its online competitors. Only thing I would have to say is
they do not have debit machines or what some would call Point of Sale machines. I'm sorry but whoever is managing this branch must be off his/her rocker if he/she thinks that saving a few thousand dollars on these machines is worth the inconvenience it places on their customers. DO they understand what a bank is for? How do I pay for something through you? Why did you think this was a good idea? So moving along after signing up and finding out that this branch had no machines to do transfer with I asked why wouldn't I just use Tangerine or someone else? No answer. I live in the area so was hoping to keep the account but the inconvenience of this just made less and less sense. Aside from the absolutely ancient technology, I hate to say because they are some very nice people that work there, they haven't been informed of the companies products to a very large degree. Again managements fault.
SO we decided to cancel this account and they charged us 20 dollars so we went to pay. Guess what? NO debit machines. Use the ATM they said. Cost me 4.50 to take out 20 dollars to pay them. 24.50$
If you want to save money go online with the Tangerine or other reputable services. You need full service TD or BNS. Thanks for listening.
This is not a useful bank!
IF you are looking for savings, use tangerine or one of its online competitors. Only thing I would have to say is
they do not have debit machines or what some would call Point of Sale machines. I'm sorry but whoever is managing this branch must be off his/her rocker if he/she thinks that saving a few thousand dollars on these machines is worth the inconvenience it places on their customers. DO they understand what a bank is for? How do I pay for something through you? Why did you think this was a good idea? So moving along after signing up and finding out that this branch had no machines to do transfer with I asked why wouldn't I just use Tangerine or someone else? No answer. I live in the area so was hoping to keep the account but the inconvenience of this just made less and less sense. Aside from the absolutely ancient technology, I hate to say because they are some very nice people that work there, they haven't been informed of the companies products to a very large degree. Again managements fault.
SO we decided to cancel this account and they charged us 20 dollars so we went to pay. Guess what? NO debit machines. Use the ATM they said. Cost me 4.50 to take out 20 dollars to pay them. 24.50$
If you want to save money go online with the Tangerine or other reputable services. You need full service TD or BNS. Thanks for listening.
27 August 2018 12:42
Reasonably fast service. It’s nice to have a bank with extended hours later in the week, as well as on Saturdays.