28 January 2024 15:03
Tim was great helping me switched 4 phone lines from fido to Virgin. He was very nice and patience with the whole progress. I am very happy with the switch.
28 December 2023 9:09
Syed was brilliant. He was pleasant, attentive and extremely knowledgeable. Also, his after sales service has been exceptional. We highly recommend him.
21 December 2023 6:39
I would want to discuss my interaction with "Syed, " an employee at the Tbooth Chinook location, with you all. He speaks softly and is highly knowledgeable. With my new cell phone, he went over the plan and process. I would ask that everyone who plans to visit Tbooth at Chinook get in touch with him. I'm confident you'll appreciate how he assists you in selecting the best plan for you. I appreciate Syed's assistance.
17 September 2023 7:11
I had a fantastic experience buying a cell phone, plan, and internet plan from Syed at Tbooth Chinook Mall! Syed was incredibly knowledgeable, patient, and helpful throughout the entire process. He helped me choose the perfect phone and plan to suit my needs, and the internet plan he recommended has been working flawlessly. I couldn't be happier with my purchase, and I highly recommend Syed and Tbooth Chinook Mall for all your mobile needs.
14 September 2023 10:31
I couldn't be happier with the exceptional service provided by Syed! He not only helped me score an amazing deal on my new phone and plan, but he also made sure that I was informed every step of the way.

Even though I had to wait for my phone, Syed worked his magic, and it was delivered on the same day as promised. That level of commitment and follow-through truly impressed me.

Syed's professionalism, attention to detail, and dedication to customer satisfaction deserve high praise. I highly recommend Syed to anyone in search of top-notch service and unbeatable deals. Thank you, Syed, for making my phone upgrade a breeze!
21 August 2023 3:28
Had two great experiences so far at this location. Had the pleasure of having Syed help me when upgrading and switching back over to Rogers.
He was very well educated on the product and plans, and was willing to check and see what he could do to help me with my cell phone plan. I really appreciate someone making the extra effort, even if it wasn't necessary.

Also, everyone greeted and acknowledged me very well when I stepped in.
07 August 2023 9:44
Amazing service and amazing staff, khan was extremely helpful and was very polite.
Showed me all my options. Will be coming back with my friends and family to shop again.
03 August 2023 16:05
My Mom, wife, and I all went in to get new phones the other day. We were helped by Syed who was the most helpful employee I have encountered there. He not only got us an amazing deal on our new phones but helped us with so many additional phone issues that we were unable to figure out on our own. Syed is a super amazing worker and I definitely suggest seeing him while you’re at the Chinook location!
27 March 2023 15:33
My iPhone had water damage and I wasn't sure if it could be repaired or replaced when I went to Tbooth. Turns out the damage was pretty bad and I needed a new phone. Tim was super helpful in helping me pick out a new phone and a plan with the best deal! Super sweet and caring, and I really appreciated his help because I had no idea what my options were beforehand. Walked out with a new phone and a better deal on a data plan then I walked in with. Thank you again Tim!
25 February 2023 7:59
They are thiefs a guy named SYED told me that he is giving me a plan of $55 but instead he gave me $66 plan saying he will call Bell and change the plan to $55 as it is not showing up and he also did not inform that there is activation charges but now i have a bill of $128. I called them and they are like they will get back to me but no one called back. NEVER NEVER NEVER GO THERE
28 January 2023 8:24
Excellent service by Khaan, gave us such brilliant deals. Would definitely recommend him to my family and friends as well.
15 January 2023 3:44
Friendly staff and very professional.
Got my phone and my wife’s phone from Khan on Bell, Better service and explained our plan and phone financing very clearly and what to expect in our next bill.
Best experience by far while shopping for our phone services.
01 September 2022 20:30
I recently cracked my iPhone 11 and came to Tbooth knowing that it is an apple authorized service provider. Tim was extremely friendly and went through the different options that I had. I decided to get a new phone instead of repairing the iPhone 11 due to its damage. He was able to find me the best deal and he displayed true professionalism in his work by being patient and clearing up any confusion that I had. I ended up getting a brand new iPhone 13 for a really good price and I am super content with the service at Tbooth!
17 August 2022 17:19
Tim was amazing, informative and very helpful to my whole family. Lots of patience too. Especially with seniors who are not too tec savy!
11 June 2022 5:47
Very happy to provide a 5 star rating for the Tbooth store in Chinook Mall in Calgary, AB, in particular for the associate Tim. Despite multiple distractions he remained focused and professional. He listened to my issue and then took the time to resolve it with patience. I'd been at Best Buy earlier and was treated horribly! It was a relief to have Tim take the time to find a resolution that worked for me, thank you Tim! (Best Buy could take lessons from Tim).
19 May 2022 6:40
Kulbir and kaushik is amazing in customer service. Kaushik helped me with my phone plans. Amazing team.
11 May 2022 20:15
Kaushik was super helpful, he made the process smooth and easy. The rest of the team was friendly and helpful too. They helped me find the best product for a good price.
29 April 2022 10:28
The stuff guys that are really polite nice and know what they are doing I really recommend 100% good service
17 April 2022 21:40
I came in to get an iPhone 13 Pro Max and the sales person Tim was very friendly and professional. He even got me more on my plan for less money! Definitely will be coming in again.
16 April 2022 3:54
Horrible experience.the operator kaushik set up my account all wrong and set up the account to deduct $50 every month instead of $25.when i questioned him about it, he had no explanation and just walked away.i spoke to chatr about it and they said they cannot help me
18 March 2022 12:29
Very good experience tim khan where very helpful I highly recommend this place very friendly staff I love my new pixel 6
17 March 2022 1:30
I have been to this Location for the couple reason I had bought an airpods pro and i have some problem with it when I enter the store the Manager Mr Khan as well as along with Mr Kaushik and Tim were great in greeting and service they listen to my problem and they had the apple service centre which I was unaware of and Mr Kulbir very patiently listen to me and help me replace my airpods. ****** one again thank you guys for this excellent service ******* will definitely recommend friends and family to this particular location
02 March 2022 17:00
Amazing experience getting new phones. I'll be back when my contract is done but for the main time I'll be sending friends and family as soon as any of them need a contract renewal. Khan was amazing helping my wife and I to get new phones.
09 February 2022 23:31
Wrote a fake deal on a peice of paper in pen and failed to follow through on actually giving us what we agreed too, 9 months later and still never resolved and they eventually just gave up and stopped trying to bs us and now won't cooperate.
08 February 2022 6:20
Thank you Tbooth. My technician, Jordon was so helpful and patient with me. He went above and beyond and taught me more than I asked for. What a pleasant experience.
29 January 2022 12:12
Just a store full of scammers. They only care about making quota so they get theirs weak little bonuses. Pitiful job for pitiful liars
25 January 2022 3:34
I signed 5 business mobile phone lines with Chinook tbooth on their black Friday promotion for Rogers.

Store management refuse to give me in-store copy of contracts and said they would email strictly because of covid.

I had already left the store and the emailed contracts failed to mention my black Friday promotion. After bringing this to TBooth's attention they promised to resolve the issue immediately and that they completely understand my issue.

After promising to fix my issue I never once heard from them again and they repeatedly lie to my face telling me that they're "looking into it".

Finally just today after a year of fighting with t-booth the management told me that the deal that I received was good enough and that I should just take what I had received and leave which was not at all the deal that I was promised in store.

In my opinion these are very dishonest people at this store and you can't trust anything that they say I would avoid doing business with them at all costs.
02 January 2020 7:22
I did visit t booth to purchase a phone with a plan and Victor was phenomenal, since my case was a bit complicated victor took the time and patience and sorted it all out.
I have high regards for his customer service skills and patience which I could not not get at the virgin store next door. I would highly recommend his services.
24 November 2019 10:47
Tbooth is great! Very friendly staff! Tannon & Kaushik genuinely want to help you out. They are both very honest & knowledgeable. I recommend them & Tbooth for all your cellphone needs!
24 October 2019 0:22
Last Saturday I visited this store i met with victor he is very helpful and friendly. Extremely customer service, he is very knowledgeable about phone deals he gave me a good deal we were very happy for that customer service i will definitely recommend him to my friends. He was very friendly dealing with us. Keep it up.
22 October 2019 14:02
I was helped by Kaushik, he had an excellent customer service and assured his customer is happy after the transaction. Gives lot of deal and make sure fits within your budget. He's very patient and friendly dealing with the customer. Keep it up man & more power to your team!
06 October 2019 17:49
I was helped by kaushik and i am very much pleased with his customer service plus he gave me a good deal for my new phone. Thank you again kaushik.
20 May 2019 13:01
Amazing customer service offered multiple times by Adnan. Highly recommend going to see him for your cellphone/plan needs. Adnan can tailor the most suitable monthly plan and a cellphone according to your needs. Wish I could rate this store and Adnan more than 5 stars!
11 May 2019 20:44
Great helped me set up a plan, but short staffed had to sit and wait 15 min. To be helped only 1 staff member working.
02 May 2019 23:11
I have been going here for years and never had a bad experience. Always fast with great service
27 April 2019 9:50
My goodness! Extremely phenomenal customer service by Adnan! He is very knowledgeable and definitely goes above and beyond to find you the best possible deal. I have been to him 4 times now, and honestly came out with the biggest smile out of that store because of him. I WOULD LIKE HIGHLY RECOMMEND GOING TO ADNAN! You can thank me later.:)
27 January 2019 6:21
Very Knowledgeable

Purchased a iPhone 8 64GB from Tannon over the black friday weekend. He was able to explain the different carriers and plans. He listened to my concerns about the device I wanted and provided me with the correct device. Couldn't be any happier with the service I received!

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