The Mobile Shop

First guy I talked to found me a phone, turns out they already sold the phone. There manager comes and pitches me on switching providers saying it'll cost the same but I'll get 100 in store credit, so I go with that. He says he needs to run a credit check. After about 10 mins he starts pitching me on my original provider. I asked what happened to the other one, and he says they don't have any of the phones I want. Great let's go with that. He says I can still get in store credit. The other provider has the phone but I'll have to pick it up in another location. He prints my receipt and I ask about the in store credit. He tells me that's actually for new applicants. So, he couldn't deliver on the in store credit and ran a needless credit check just for me to end up where we started. Incompetent.

I would like to give a shout out to Angalee (hopefully I spelled that right) she was absolutely terrific! She helped me transfer my Bell account over to another company. She was so kind and extremely helpful! She wanted to what was best for me and help me save more money than actually spend more money. The rest of the staff were so wonderful as well. I am so happy I went there cause it was the absolute best experience I have ever had at a mobile company. Thank you again for all of your help and I hope more people go to you for their phone needs.

Switching my 2 plans over to a different carrier, with one being on an eSim, was a total grief but Steven and Sid were super patient and helpful to the bitter end (superstore closed on us). Can’t thank them enough.

Steven at the Spruce Grove Mobile location was very good. He had patience and also did not pressure me in any way and understood exactly what my family needs where in getting a phone plan. He got the best deal. I would highly recommend Steven at the Mobile shop in Spruce Grove.

Steven was the best with helping me get setup with a new iPhone when mine completely stopped working (and with the best deal possible!), and helped with switching over account details easily!

Super helpful and super kind, excellent service!:) salamat kuya, saved the day!

I had amazing service from Steven. He helped get a new phone, and even explained everything so clearly. I was really impressed by my time at the mobile shop at superstore.

Myself and my wife came in this afternoon and received outstanding service from Steven, siddharth, kashish, they gave us the time to explain our needs and sought to get us the best deal possible, they were very friendly and knowledgeable and gave superb customer service, definitely recommend dealing with these guys

I had a phone call from what I thought was Telus with a fantastic deal. I gave the caller some important details but before giving my credit card number I decided to go into a store.
Henil and Sidharth helped me to decipher what was happening and I discovered it was a scam call. These guys both saved me from a lot of grief!
Thankyou so much!

Great Service, honest, and people are professionals. Just a reminder for everyone to take time in deciding for a plan and phone that suits you because there’s a lot of good deals. Look for the manager, Steven, for recommendations.

Loved the service from Henil! Explained everything and made purchasing a new phone and plan easy! Hope he us paid accordingly to his great customer sevice

Excellent service and great knowledge about phones and plans. Had a great time shopping at the mobile shop- spruce groove.

Excellent service! Paras was a huge help in getting a new phone, he made sure to get me the best deal and explained everything